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Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.6 out of 5 stars
stars
1,267 ratings1,267 reviews
  1. 5 stars79% (997)
  2. 4 stars12% (158)
  3. 3 stars4% (50)
  4. 2 stars1% (16)
  5. 1 star4% (46)

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Showing 1,121-1,130 of 1,267 reviews
Feb 9, 2025
dianne
2 out of 5 stars review

Flex dispensers not so flexible

I wanted to use the flex dispenser to have regular detergent and then a sensitive skin detergent, but you can only use the second dispenser on three very specific cycles instead of any cycles. This doesn't make any sense, let me use the detergent on whatever cycle I want. It's okay otherwise. Incredibly heavy and nearly impossible to move, it didn't fit in my old washer area so I had to turn it sideways so the doors could close as it blocks the other closet door, so it's now really awkward. Custom cycles aren't actually custom either. I cloth diaper (which is why I wanted the specialty detergent to use in the heavy duty cycle) and this has no cloth diaper wash setting (unlike the older maytag we had) and the "custom" cycles are just pre-picked things you can't really adjust much besides regular settings you can change on any of the normal cycles. I really wanted to like this washer combo unit, but it's just so frustrating and limiting compared to what it touts.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from SEA Care

Hi Dianne, We know how crucial it is to have reliable appliances at home. Let us help you with your laundry combo. To automatically dispense detergent on the "Flex Auto Dispenser," the "Detergent Type" should be set to "Specialty Detergent.". To modify the default cycle, please follow the steps on page 43 of the manual link below. To know which setting can be modified, please refer to the "Cycle chart" on pages 47-51. User manual https://downloadcenter.samsung.com/content/UM/202501/20250123162936341/OID74251_IB_T-PJT_WD8000D_7LCD_EN_250123_1.pdf We'd love to speak to you to provide further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148383505) to help our team pull up your information when you message us. Thank you. -Kimberly

Jun 18, 2025
OriginalGiffin
4 out of 5 stars review

Low power consumption and can

[This review was collected as part of a promotion.] Positives: * It does what it needs to do on a 110 20amp circuit and all in one unit. * You get notifications when it completes one part of the cycle. * Clean filter, low detergent and clean cycle notifications are nice Negatives: * Doesn't always dry everything all the way * Can't control from smart things to start remotely * no option for newer items (laundry sheets, washing or pods), only liquids * no dryer sheet option (we are in 2025, so this should have some automation from a top technology company)

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Aug 13, 2024
Happy2have
5 out of 5 stars review

Terrific laundry combo

[This review was collected as part of a promotion.] This washer dryer combo is a stealth everyday helper. It quietly senses and then washes and dries any load, dispensing the detergent and softener., Lastly it kindly opens the door when complete. The unit profile is also simple and handsome.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 20, 2025
Jordan
1 out of 5 stars review

Horrible!!

This is literally the WORST machine on the market. It advertises “large capacity”, “good for pet hair”… ALL LIES. I bought this while I was pregnant thinking it would make my life easier and it’s done nothing but add stress to my life. Worst money I’ve ever spent. The compressor has gone bad twice in less than a year, it won’t dry a normal size load, everything you wash smells like mildew.. and on top of that Samsung customer service is HORRIBLE. If I could give this machine negative stars, I would. I will never buy another Samsung product in my life.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung Care

Hello Jordan, We understand the disappointment about the unit's overall performance. Let us assist. Below is a troubleshooting link to help when the clothes are not dry. Clothes are not dry after the Samsung ventless dryer cycle: https://www.samsung.com/us/support/troubleshoot/TSG10002107/ Here's a link detailing what to do when the washer has odor and visible molds. We also suggest checking the attached hyperlink about cleaning the washer. The washing machine has a mildew smell or visible mold: https://www.samsung.com/us/support/troubleshooting/TSG01110749/ You may also refer to page 82 of the user manual for other suggested actions when the items are not dried and have an odor. https://downloadcenter.samsung.com/content/UM/202504/20250428152618573/OID74251_IB_T-PJT_WD8000D_7LCD_EN_250428.pdf Should you need further assistance with the compressor, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149696656) to help our team pull up your information when you message us. Thank you. -Angelica

Dec 4, 2024
Thu84384
5 out of 5 stars review

Wash and dry

(This review was collected as part of a promotion.) Samsung combo of wash and dryer are amazing . My family uses it all the time and makes washing very easy to use. Great size and easy to use. Everyone in the home can use it. Great design and quality.

Review from Samsung Canada
Helpful?5E8LGGNIHDHC13594219069
Sep 9, 2024
VicGuz
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I bought this 1 month ago, delivery was fast, installation simple. Doing laundry during night its really simple now without worrying about having to move the wet clothes, also taking advantage of the cheap electric rates.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jul 28, 2024
Chip
5 out of 5 stars review

Game changing technology

Honestly the technology in these units is outrageous. Washing and drying a load of laundry in two hours using less than 1kw/hour of electricity! Unheard of! Yeah sometimes a load takes a little longer, though I've yet to see one take over 3 hours. In my eyes it's a small price to pay for never having to worry about a dryer vent again. Tons of features and cycles, washes linen sheets and auto dispenses specialty detergents for delicates or a standard detergent for regular loads. Using the ai features the machine is also insanely efficient at dispensing detergent. Old machine averaged 50 ml of specialty detergent per load, this one is 9 ml. But somehow sheets are cleaner! Honestly I'm just praying the machine is reliable because the functionality, convenience, and efficiency is seriously something else.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 4, 2025
Just me
1 out of 5 stars review

Do not buy!!!

This is the worst washer and dryer I have ever owned. You have to manually drain water from it once a month and they do not make it easy. I have to lay on the floor with a bowl small enough for the short tube to fit into. The machine will not run if you don’t do this. Another horror is something that has always been simple. Emptying the lint trap. It’s a jigsaw puzzle to put back together and is extremely frustrating. Clothing comes out wrinkled and for some reason pants more so than anything else. I really hate this machine!!!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung Care

Hello, We understand that your overall experience with the unit can be disappointing. Let us help. Below is a link containing the details about cleaning the lint filter. You may watch the video from the start until 1:12. Cleaning the Lint Filter & Heat Exchanger: https://www.youtube.com/watch?v=xYZn1lmnJLU This AI Laundry Combo has a Wrinkle Prevent option that reduces wrinkles by rotating the drum intermittently after completing the dry cycle. Wrinkle Prevent provides approximately 180 minutes. The load is dry and can be removed at any time during the Wrinkle Prevent cycle. We have also provided the user manual for your model. See page 79 for the suggested actions when the laundry combo does not drain and page 81 when items are still wrinkled after using the Wrinkle Prevent (Wrinkle Away, Wrinkle Release) option. https://downloadcenter.samsung.com/content/UM/202504/20250428152618573/OID74251_IB_T-PJT_WD8000D_7LCD_EN_250428.pdf Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149444011) to help our team pull up your information when you message us. Thank you. -Angelica

Jun 3, 2025
Candice
5 out of 5 stars review

I love my All-in-One

[This review was collected as part of a promotion.] It does take a lot longer to do a full drying cycle, but the clothes come out DRY. No having to mix it around and start it again 2 or 3 times. Plus, I always forgot to move my clothes from the washer to the dryer and would have to rewash it. The peace of mind of being able to start a wash when I go to sleep and wake up to dry clean clothes is amazing. I would definitly buy another one. With it being ventless, it opens up a lot of areas you can put it in your house.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Dec 19, 2024
Darryl18613
5 out of 5 stars review

An All In One Combo

A great dual function appliance with smart features that make your daily lifestyle much more convenient and flexible. The drying and washing features operate at full capacity even though the one machine does both and there is no sacrifice to quality. A must have in the house with smart features that help make life easier.

Review from Samsung Canada
Helpful?5E8LGGNIHDHC13594219069