Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Kleenex Trusted Care Facial Tissues 12 boxes, 160 tissues/box for
Kleenex Trusted Care Facial Tissues 12 boxes, 160 tissues/box

Member photos

  • +51 images
Sort by |
Showing 71-80 of 5,057 reviews
Aug 1, 2024
jmxreger
3 out of 5 stars review

Verified Purchase

No protective packaging like a regular box to ship

These arrived in the same thin plastic sheet packaging that they are in on the shelf at the store. But NO box. Nothing to keep the several of the kleenex boxes from being damaged in shipping.

Helpful?2DZOLPW0UJ5413593313344
Jul 17, 2024
L Rodriguez
3 out of 5 stars review

Verified Purchase

String of tissues!,

I wonder if these tissues do not pass quality requirements for sale at regular stores because most are stuck together. You get several tissues at once instead of one. . Frustrating but will do for the price.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

We're disappointed to hear about this, because quality is very important to us. This isn't what we'd expect, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Dec 31, 2023
Eh
1 out of 5 stars review

Verified Purchase

They need to take a look at the cutter in the eq.

In every box, the tissues were all stuck together and we had to pull them all apart…I think the machine that cuts them must have had a dull blade.This is the first time I have had this happen. Other than that I would give them 5 stars

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

We're disappointed to hear about this, and can assure you it's not what we'd expect. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Mar 29, 2023
WendyJ
4 out of 5 stars review

Verified Purchase

Sam's has it when you can't find it elsewhere

I ordered because I trust this brand and am having difficulty finding it on store shelves. Unfortunately, it came with the boxes only wrapped in plastic together so some of the boxes were damaged

Helpful?2DZOLPW0UJ5413593313344
Mar 31, 2023
Consumer Pete
4 out of 5 stars review

Verified Purchase

Product is good…bundle wrap needs to be addressed.

Overwrap on packaging needs to be of heavier gauge plastic. Delivery carrier handling is aggressive and the plastic wrap around the bundle allows the boxes to shift and damage occurs.

Helpful?2DZOLPW0UJ5413593313344
Sep 22, 2024
Legalhooker
4 out of 5 stars review

Verified Purchase

Not the way they used to be.

Not what they used to be...Every box I opened and pulled out the first tissue 5-10 more came with it...so unacceptable to me...otherwise boxes where nice and decorative .

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

Hi there, we appreciate you reaching out about your experience. Quality is important to us, and this is not something we'd expect. We'd like the opportunity to learn more and see how we can help. When you have a chance, please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST). We look forward to speaking with you!

Jul 13, 2026
CAROLYN
1 out of 5 stars review

Just like everything else post covid. Your tissues are so thin they cannot handle a simple sinus nose blow. It would definitely take 2-3 to handle a cold or the flu! You are forcing your brand loyal customers to search elsewhere. These tissues feel like store brand tissues. They are rough, thin %26 flimsy!! I'm willing to pay more just so I won't have to use a diaper wipe AFTER every simple nose blow. A package of 12 long boxes from Sam's doesn't last 3 months!!! I'm spending more on tissue than toilet paper!!! Time to change brands....

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

We're sad to hear this, and can assure you that this isn't what we'd expect as you should have the same tissues you{ve used for years. Please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Mar 13, 2023
NMason
3 out of 5 stars review

Verified Purchase

Boxes crushed in delivery

My feedback is on delivery. Half the boxes were crushed upon delivery. Two of them to the point of being open. Kleenex is one of our favorite brands, no issues with the brand. Shipping in cheap, collapsbile boxes led to me having to toss two of the boxes and four other ones being mangled.

Helpful?2DZOLPW0UJ5413593313344
Feb 7, 2024
K Jaden
5 out of 5 stars review

Verified Purchase

Good product & nice variety of box colors/designs

Good product and nice variety of box designs/colors. I like the Members Mark brand just as much, if not more, but I get tired of the same colors/designs on the boxes, so I pay more occasionally for Kleenex brand. I prefer the rectangular box (vs square) design of tissues b/c they hold more Kleenex and I don't have to replace boxes as often.

Helpful?2DZOLPW0UJ5413593313344
Dec 15, 2023
MadMaxx
2 out of 5 stars review

Verified Purchase

Quality and packaging has slipped

They need new machinery… I don’t know what Kleenexes problem has been over the last decade but their tissues Aren’t as wide as they used to be. Their folding machines are also so screwed up that there are crinkles in just about one of their tissues these days. They charge more for smaller tissues that you have to unfold to blow your nose, lol. They get two stars and are below average because their quality has slipped.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

Quality is very important to us, so please know this isn't something we'd expect. We want you to have a great experience with our tissues, so please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can learn more and try to help!