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Customer reviews for Kleenex Trusted Care Facial Tissues 12 boxes, 160 tissues/box for
Kleenex Trusted Care Facial Tissues 12 boxes, 160 tissues/box

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Showing 1-10 of 5,057 reviews
Aug 23, 2024
Awestruck
5 out of 5 stars review

Verified Purchase

Bestest Kleenex Evvver!!

Incredible product! You can sneeze into it and even blow your nose vigorously, and this miracle product absorbs the snot like a mucus magnet. Thanks to Sam’s Club, I can purchase multiple boxes of this modern marvel for well under a penny per sheet. Now THAT’S buying power! Thank you for the email requesting my input. Usually no one cares how I feel about anything.

Helpful?2DZOLPW0UJ5413593313344
Apr 12, 2026
SeaDog
3 out of 5 stars review

Verified Purchase

Fragile Tissues

Some of the tissues come out of the box as torn and sheets that are too thin. They are very fragile and will come apart. Just rubbing your face or another spot. Poor quality.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

We're sad to hear this, because we always want you to have a great experience with our facial tissues. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Feb 10, 2025
Tommy T
3 out of 5 stars review

Verified Purchase

Disappointed in Kleenex

The quality isn't what I expected from the name brand. The tissues aren't all cut through, so pulling one out of the box often produces a long handful instead of a single tissue. Fortunately, not ALL the tissues are connected, or we'd be having to open new boxes with every sneeze.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

We're disappointed to hear this, because we always want you to have a great experience with our tp. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we an learn more and try to help. Thank you.

May 17, 2024
Fed Up
3 out of 5 stars review

Verified Purchase

Our products keep shrinking!

Shrinkflation is a greed grab! Products sizes, cheaper products used in manufacturing, lowering the number of ounces, sheets of tissues, EVERY SINGLE ITEM IS BEING JACKED UP to line the pockets of greedy Americans forcing others into poverty! Shameless!!

Helpful?2DZOLPW0UJ5413593313344
Apr 23, 2025
David Diggs
3 out of 5 stars review

Verified Purchase

Help Us Remain A Loyal Customer

The price has risen allot and it is getting hard to continue to buy these...!!! They don't seem to last very long...!!! Please drop the prices for us...!!! You are supposed to be the best in pricing but I am beginning to check around other store outlets and finding better prices for the same products...!!! Please help us stay a loyal customer to you and make things affordable again...!!!

Helpful?2DZOLPW0UJ5413593313344
Aug 12, 2025
Duke
1 out of 5 stars review

Verified Purchase

Tissues don’t pull out singly

Multiple tissues pull out instead of just one at a time. It’s frustrating and wasteful. I’ve switched to members mark brand because of this for the last few months. I’m trying Kleenex brand again for the softness. Hope the tissues pull out singly and it was a manufacture error.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

Thank you for taking the time to leave your feedback, Duke. We strive to provide you with a quality tissue, you can rely on. We'd like to hear more about your experience and see how we can help. Please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST). We hope to speak with you soon!

Aug 8, 2025
Carl
1 out of 5 stars review

Verified Purchase

Thin Tissue Switch

I use Kleenex all the time and it is my go to. However, this last order was different. The tissue in these boxes were too thin. Totally different than all previous orders. It is like the boxes were loaded with budget brand tissue.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

Hi Carl. Thank you for taking the time to leave your feedback. We strive to provide you with a quality tissue, you can rely on. We'd like to hear more about your experience and see how we can help. Please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST). We hope to speak with you soon!

Aug 9, 2024
Dissatisfied
1 out of 5 stars review

Verified Purchase

No longer trust Trusted Care

These are thin and scratchy. Not like the Trusted Care everyday clean Kleenex I have purchased in the past at other stores. Don't know if Kleenex has changed this product or if they just put cheaper tissues in the bulk packaging they supply to Sam's Club. Won't buy them again. Awful!!

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

Hi, we appreciate you sharing your recent experience. We're sad to hear this, because we always want to provide you with a quality product you can rely on. We'd like to learn more and see how we can help. Please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST). We look forward to hearing from you!

Mar 31, 2026
Laura
1 out of 5 stars review

Verified Purchase

The design on the trusted care Kleenex boxes is not a good design with gaudy florals and fruits and bright colors The boxes should blend into the area they are in and should be simple neutral colors I have been purchasing Kleenex brand for many years and am trying out other brands with better looking boxes to see if the tissue itself is acceptable

Review from walmart.com
Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

Hi Laura. We appreciate your thoughts on our designs. We hear you, and we'll be sure to share your comment with our team. Thanks!

May 5, 2024
D Roll
1 out of 5 stars review

Verified Purchase

Kleenex, what DID you do?

In my opinion Kleenex is now riding on their name, NOT their quality! In the past Kleenex was always a trusted brand for me. Now however they have reduced the thickness by half! I certainly won’t be purchasing them again.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

It’s important to us that you always have a great experience with our tissues, so this isn’t something we’d expect. We’d like the chance to gather some more details in order to help further, please don’t hesitate give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us!