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Customer reviews for Kleenex Trusted Care Facial Tissues 12 boxes, 160 tissues/box for
Kleenex Trusted Care Facial Tissues 12 boxes, 160 tissues/box
4.7 out of 5 stars
stars
13.1K ratings5,096 reviews
  1. 5 stars82% (10.8K)
  2. 4 stars10% (1,292)
  3. 3 stars4% (467)
  4. 2 stars1% (197)
  5. 1 star3% (360)

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Showing 1-10 of 5,096 reviews
Oct 2, 2026
Reviewer name: Ken
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good product at Sam's Prices

This is the same or comparable product to that I buy at other stores. The boxes don't match our decor, but we have covers to take care of that. Sams Club price saves us money!

Helpful?2DZOLPW0UJ5413593313344
Jun 24, 2026
Reviewer name: Tara
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Kleenex for the WIN!

I will buy again. Made the switch to Kleenex after years of Members Mark brand. What a difference! MM changed the ply on tissue and it was awful. If they didn't change the ply something definitely change. Thin and rough tissue. Kleenex customer moving forward

Helpful?2DZOLPW0UJ5413593313344
Aug 11, 2026
Reviewer name: WittyKitty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Prepare for Sniffle Season

From allergies to head colds, soft and strong Kleenex tissues offer convenient care with the 12-box case containing 1,920 tissues total. The outside wrapper displays a “Clean Shield” emblem and notes the tissues “contain mess 3X better,” which is nothing to sneeze at. Individual boxes display a variety of appealing colorful designs making them suitable for home, office, or classroom.

Helpful?2DZOLPW0UJ5413593313344
Aug 23, 2024
Reviewer name: Awestruck
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bestest Kleenex Evvver!!

Incredible product! You can sneeze into it and even blow your nose vigorously, and this miracle product absorbs the snot like a mucus magnet. Thanks to Sam’s Club, I can purchase multiple boxes of this modern marvel for well under a penny per sheet. Now THAT’S buying power! Thank you for the email requesting my input. Usually no one cares how I feel about anything.

Helpful?2DZOLPW0UJ5413593313344
Apr 12, 2026
Reviewer name: SeaDog
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Fragile Tissues

Some of the tissues come out of the box as torn and sheets that are too thin. They are very fragile and will come apart. Just rubbing your face or another spot. Poor quality.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

We're sad to hear this, because we always want you to have a great experience with our facial tissues. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Jul 23, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Lacks quality control

Used to buy all the time when there was instant savings. Two of the last few purchases defective. One shipment nearly all of the individual boxes were coming apart and had to tape or glue back together. Last shipment all of the boxes plastic tissue guide pulled loose and you had to dig for the tissues and made the box very messy looking. Plus ugly design on boxes. Probably will not buy in bulk again.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

Thank you for taking the time to leave your feedback. We strive to provide you with a quality tissue, you can rely on. We'd like to hear more about your experience and see how we can help. Please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST). We hope to speak with you soon!

Apr 23, 2025
Reviewer name: David Diggs
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Help Us Remain A Loyal Customer

The price has risen allot and it is getting hard to continue to buy these...!!! They don't seem to last very long...!!! Please drop the prices for us...!!! You are supposed to be the best in pricing but I am beginning to check around other store outlets and finding better prices for the same products...!!! Please help us stay a loyal customer to you and make things affordable again...!!!

Helpful?2DZOLPW0UJ5413593313344
Feb 22, 2026
Reviewer name: ADRIANNE
1 out of 5 stars
1 out of 5 stars review

I’ve used and loved Kleenex tissues for many years, but this current batch has been very disappointing. Since around the COVID timeframe, something seems to have changed. The tissues now feel rough on my skin—definitely not what I would expect from a brand known for softness. Additionally, it’s difficult to pull out a single tissue without it tearing or separating into a single ply instead of two. I’ve even had to remove them from the box and place them in a separate holder just to use them properly. Unfortunately, based on this experience, I’ll be trying a different brand moving forward.

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

We're sad to hear this, because we always want you to have a great experience with our facial tissues. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Mar 31, 2026
Reviewer name: DD
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Tissue dust horrible! 3rd time this happened!!

Tissue dust horrible! 3rd time this happened!! MIGHT HAVE TO STOP BUYING THESE!!!!!!!!!

Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

We're sad to hear this, because we always want you to have a great experience with our facial tissues. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Mar 31, 2026
Reviewer name: Laura
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The design on the trusted care Kleenex boxes is not a good design with gaudy florals and fruits and bright colors The boxes should blend into the area they are in and should be simple neutral colors I have been purchasing Kleenex brand for many years and am trying out other brands with better looking boxes to see if the tissue itself is acceptable

Review from walmart.com
Helpful?2DZOLPW0UJ5413593313344
reply from KleenexExpert

Hi Laura. We appreciate your thoughts on our designs. We hear you, and we'll be sure to share your comment with our team. Thanks!