The product is great- I chose shipping and they decided to have someone drive it to me instead. That would have been fine if they actually delivered it to my house. They left 2 large white poly bags with my orders in them out at the road by my mailbox (1/4 mile from my house) and the bags were not even addressed. Totally unacceptable!! Anyone could have come along and taken them. I have a long driveway, but that is no excuse!

The machine that cuts the tissue was having a bad day. When I pulled a tissue out I look like a magician pulling an endless handkerchief out of pocket. Stuff happens. One more thing, when you have less than 1/3 of box left the last tissue falls back in. Box needs improvement.

These tissues do not pull from the box properly. Instead of getting 1-2, you end up with 9-10. You could easily pull out the whole box. I have contacted Kimberly Clark about this issue. I hope Sam’s Club (Clarksville, IN 47129) will work to resolve this issue, also.

This is my goto brand since forever. I dare not buy another brand like members mark even though it’s cheaper since I don’t know how soft it is compared to Kleenex. If I don’t like the product then I still have to finish the whole bulk of tissues unless Sams allow me to return the rest. The reason I’ll always buy Kleenex is because it’s soft and fluffy.

The kleenex is great. However how they were package for shipment was not. Kleenex wrapped the 12 boxes together in clear plastic, great. Sams Club just shipped them like that, they did not put them in a shipping box. When received i had to tape 4 of the kleenex boxes back together....a kleenex box is NOT strong enough to handle being shipped without a shipping box to protect them.

The Kleenex brand is fine…the problem was it was delivered in the same packaging as when you purchase in person at Sam’s. Seven out of the 12 boxes were either crumpled or opened on the end from the way it was handled. Never had this happen before…please go back to putting it in a box.

Not as soft as the were in the past and they have a strange odor.

Sure don"t feel like 2 ply tissues, Very thin

The boxes were not sealed closed.

they're kleenex. not all that much more to say. however, the boxes are getting smaller. yes another example of shrink-flation.