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Customer reviews for Brother TN760 High-Yield Toner, Black - Save $5 with purchase of Member's Mark Multipurpose Copy Paper Case for
Brother TN760 High-Yield Toner, Black - Save $5 with purchase of Member's Mark Multipurpose Copy Paper Case
4.4 out of 5 stars
stars
390 ratings268 reviews
  1. 5 stars78% (304)
  2. 4 stars6% (23)
  3. 3 stars4% (15)
  4. 2 stars4% (17)
  5. 1 star8% (31)
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Showing 141-150 of 268 reviews
Jul 15, 2024
Keyboardist
3 out of 5 stars review

Great print quality not longevity

I appreciate the better quality of using toner rather than an inkjet printer. I enjoy the ease of loading the new toner cartridges. The significant drawback is that I don't think I have printed 3000 pages per toner cartridge and most of my printing is written word that does not consume as much ink per page as, say, graphics or images would. If I were being asked to rate my Brother Printer I would give it 5*****.

Review from brother-usa.com
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reply from Brother Customer Service

I’m sorry to hear that you are not getting the toner yeild as expected with the Brother TN760 toner. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support

Oct 2, 2019
LesWFH
2 out of 5 stars review

Much lower than stated paper yield per cartridge

I work from home and use my printer numerous times per day. I am very familiar with how much paper I am loading and how often I need to replace the toner cartridges. I have been a great fan of Brother products for several years and overall have been happy with their machines and accessory performance. However, with no change in the coverage in what I am printing, lately my toner is requiring replacement when not even half of the stated paper count has been used. Considering the very high cost of these cartridges (on their own and versus competitive products) I find this decline to be totally unacceptable. I had been willing to pay more for the "high yield" cartridge when I thought I was getting extra value, but now will be considering the purchase of a competitive product for which my costs will be more in line with promises and expectations.

Review from brother-usa.com
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Feb 25, 2020
Beka
5 out of 5 stars review

Not paradise, but close.

If you are sick and tired of changing cartridges every couple of months, then get the Brother printer compatible with this ink, and you will have carefree uninterrupted copies for approximately 3000 sheets. It's just amazing. The only drawback: this is black and white only, no color, but for my purposes, perfect.

Review from walmart.com
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Mar 19, 2020
Hojo1950
2 out of 5 stars review

Not too good

We have a small income tax and accounting office and have used Brother products for over 15 years. This year we needed to get a faster printer/copier so we upgraded to the MFC-L2750DWXL. The speed was and is very good, HOWEVER, our toner costs have skyrocketed. We were used to the TN650 with 8000 pages capacity and now the TN760 is only 3000 and its the same cost. We are sorry we have switched so we will be going back to the HL-5370 and DCP-8480 we have in storage. Anyone want to buy my 2750;s?

Review from brother-usa.com
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reply from Customer Service

Hi, I'm glad to hear the speed of the machine good. However, the yield of toner has changed since your previous printer. The MFC-L2750DWXL has a TN770 which yields appropriately 4,500 pages. I hope this helpful.

Jul 20, 2021
Spencer
2 out of 5 stars review

Toner didn't last long

We were surprised that the toner didn't last long. We didn't print over 500 pages. My dad bought the printer a few months ago, I don't know if he bought the cartridge separately or it came with the printer, but we thought maybe it's because it's the first cartridge. The quality was still excellent when the toner message came on, and we couldn't print anymore. So if we didn't have a backup toner cartridge, we would have been stuck until we got one. There should be an option to print inferiorly, especially in case of "emergencies". I hope this short toner cartridge life isn't the norm, but seeing all these reviews saying the same thing, it looks like it is. I think brother should look at making products that are more flexible to use and to fix. Let's not contribute to a throw-away world. We had to get rid of our last brother printer because there was no way to fix it. It still worked and printed, it was just splotchy. To buy a new part would have cost more than the printer.

Review from brother-usa.com
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reply from Brother Customer Service.

Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. We are sorry that you are unhappy with your cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.

May 20, 2023
Occasional User
5 out of 5 stars review

Toner Cartridge Most Satisfactory

I don't use my printer as often as most people, so each cartridge lasts a couple of years. It doesn't seem to age out over time, but works well from beginning to end. Also it was easy to install the replacement cartridge, which had been on my study shelf for all of that time.

Review from brother-usa.com
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Mar 14, 2021
Carols G
1 out of 5 stars review

Not a good value

I used to get so much mire from a cartridge of toner from brother. Now It barely lasts a month! No way it lasts for 1,000 pages of text. I am not printing out images. I think brother must have reduced the amount of toner in the cartridge so we have to buy it much more often. Too exoensive!

Review from brother-usa.com
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reply from Brother Customer Service

We understand that you are unhappy with your purchase of the Brother TN-760 toner cartridge and we'd like to help. This toner cartridge yields approximately 3,000 based on the ISO/IEC 19752 testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content. Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage will use much more toner and, naturally, will shorten the life of the toner cartridge. If you feel that you have printed less pages than advertised, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support

Mar 2, 2022
CJatWork
5 out of 5 stars review

Great for small business.

I have a couple Brother printers here in the office that use this TN-760 cartridge and they consistently exceed the estimated page count. I've had the same experience with previous models including the one I've had at home for the last 6 years. YMMV, if you are printing something other than text documents with bar codes and engineering drawings. I can project a budget and meet it every time plus I can send the empty cartridge back to be recycled.

Review from brother-usa.com
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Aug 30, 2023
Jeff Mikolajek
3 out of 5 stars review

Jeff Mikolajek

Your instructions are just pictures which really did not help in inserting your product. It’s amazing that there is no instruction writings on the page to explain how to insert the product. They could easily be in English and Spanish and that covers probably 90% of the people you’re sending this product to. it was very difficult by just using your pictures. Please change that picture explanation to include English. Exclamation of how you insert the product.

Review from brother-usa.com
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reply from Brother Customer Service

We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

Feb 2, 2020
Frustrated and angry
1 out of 5 stars review

I have loved Brother, but.....

You no longer provide the address return label for Brother toner cartridges and require logging in to the site and providing information. After trying repeatedly to login in to the registration site without success, I am at the point where I will NOT EVER AGAIN buy a Brother product, as much as I like those that I have had/currently have. Creating barriers to recycling will hopefully be a poor and costly business decision for you!!!

Review from brother-usa.com
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