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Customer reviews for Brother TN760 High-Yield Toner, Black - Save $5 with purchase of Member's Mark Multipurpose Copy Paper Case for
Brother TN760 High-Yield Toner, Black - Save $5 with purchase of Member's Mark Multipurpose Copy Paper Case
4.4 out of 5 stars
stars
391 ratings269 reviews
  1. 5 stars78% (304)
  2. 4 stars6% (23)
  3. 3 stars4% (15)
  4. 2 stars4% (17)
  5. 1 star8% (32)
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Showing 141-150 of 269 reviews
Jul 27, 2021
Reviewer name: Toner Freedom 2021
1 out of 5 stars
1 out of 5 stars review

No Freedom Must Change

It is absolutely ridiculous that I the customer cannot exhaust and I decide when to change my toner cartridge. Big Brother stops from printing until you buy another cartridge...you the customer cannot get around the "need" for new toner regardless if you could live with a lighter print job. Might be time to buy a different company's machine...

Review from brother-usa.com
Helpful?0TX38PXS5ZB013593214059
reply from Brother Customer Service.

Updated answer on 09/23/2021. Machines compatible with TN760 cartridges come with the continue mode setting. Continue Mode will force the machine to continue printing after the "Replace Toner" message appears on the display or the Status Monitor indicates that the toner cartridge must be replaced. If you have any questions about how to place your machine in continuous mode so you can print beyond the replace toner message, please contact Brother customer service at www.brother-usa.com/support.

Jul 20, 2021
Reviewer name: Spencer
2 out of 5 stars
2 out of 5 stars review

Toner didn't last long

We were surprised that the toner didn't last long. We didn't print over 500 pages. My dad bought the printer a few months ago, I don't know if he bought the cartridge separately or it came with the printer, but we thought maybe it's because it's the first cartridge. The quality was still excellent when the toner message came on, and we couldn't print anymore. So if we didn't have a backup toner cartridge, we would have been stuck until we got one. There should be an option to print inferiorly, especially in case of "emergencies". I hope this short toner cartridge life isn't the norm, but seeing all these reviews saying the same thing, it looks like it is. I think brother should look at making products that are more flexible to use and to fix. Let's not contribute to a throw-away world. We had to get rid of our last brother printer because there was no way to fix it. It still worked and printed, it was just splotchy. To buy a new part would have cost more than the printer.

Review from brother-usa.com
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reply from Brother Customer Service.

Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. We are sorry that you are unhappy with your cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.

Dec 20, 2022
Reviewer name: Marina
1 out of 5 stars
1 out of 5 stars review

Disappointed

we Purchased MFC-L2710DW in May I did not use it a lot and max 100 pages to print and ink is low now and I cant print anything until I replace the cartridge Lets hope TN 760 will last for 3000 pages Also , should not I get friendly message /reminder that ink is low like it is on HP printers This one just abruptly stopped printing in the meddle of printing job due to low ink

Review from brother-usa.com
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reply from Brother Customer Service

We understand your Brother MFC-L2710DW cartridge did not last long. We'd like to help. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Brother Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support

Feb 25, 2020
Reviewer name: Beka
5 out of 5 stars
5 out of 5 stars review

Not paradise, but close.

If you are sick and tired of changing cartridges every couple of months, then get the Brother printer compatible with this ink, and you will have carefree uninterrupted copies for approximately 3000 sheets. It's just amazing. The only drawback: this is black and white only, no color, but for my purposes, perfect.

Review from walmart.com
Helpful?0TX38PXS5ZB013593214059
May 10, 2025
Reviewer name: Bruce in the Desert
5 out of 5 stars
5 out of 5 stars review

This is the perfect "at-home" B&W ink cartridge

These replacement ink cartridges are fine. I'd say they're moderately easy to install, once you realize which door on your machine to open. I like them because I'm an average user of my home copying machine. I neither run a business from home, nor am I a luddite. Like may people, I simply need "one-off" photocopies from time to time. In addition, there are between two and four times a year when I need many copies all at once. As an amateur musician, I'd say three to four times in a year, I need to photocopy and print significant amounts of sheet music (yes, I pay the copyright holder). And let's not forget the copies needed at tax time. The thing about these cartridges is that they contain a great deal of ink. Despite my "heavy use three or four times a year, I generally have to replace the cartridge only once a year at most. They never last for two years, so I'd say the average is about a replacement cartridge every 15-18 months. They are always at the ready, even after a long period of no photocopying at all, the very first page printed is a good as any of the pages throughout the run. That's a type of technical feat that had to be difficult for the engineers and scientists at Brother to figure out, and for which I'm very grateful, as the casual user of printing services in-home.

Review from brother-usa.com
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Aug 6, 2020
Reviewer name: Olivia L
1 out of 5 stars
1 out of 5 stars review

Tonner Low Messages

Something must be wrong somewhere! I had a Brother 3-in-1 Printer-scanner-copier machine and faced similar issues with tonner not printing. Now 2nd printer same issue. What is up with this? I have tracked my printing and have issues. Seems like we are paying for less tonner in unit or the gauge is off on printers?

Review from brother-usa.com
Helpful?0TX38PXS5ZB013593214059
reply from Customer Service

Hi, we understand you are receiving the toner low error message and we can understand your frustration. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Genuine cartridge, please contact Brother customer service at 877-276-8437.

May 31, 2022
Reviewer name: Tommy
3 out of 5 stars
3 out of 5 stars review

Decline in product usage

It usually takes me 10 months to a year before I replace the cartridge for my brother printer. Recently for the passed two times I replaced the cartridge which gave an average use of three months,I notice inadequacy. During each replacement the notice Low in towner pops up. It became a concern when my credit card was charge for a new cartridge and product shipped to my home. My printer is for home use and this observation of cartridge deficiency altered my perception of this product functionality. I’d wish to receive in future the proper benefit from the cartridge ascribe

Review from brother-usa.com
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reply from Brother Customer Service

We understand your Brother TN760 cartridge did not last long. We'd like to help. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support

Mar 7, 2020
Reviewer name: MarthaL
1 out of 5 stars
1 out of 5 stars review

TN-760 did not print 3000 pages as advertised

I checked the print counter when I inserted a new TN-760 "high yield" toner cartridge in my new MFC-2750DW (drum counter page start = 635 on 6 Nov 2019; the first 635 drum pages apply to the toner cartridge that came with the new printer). When the "replace toner" warning popped up I checked the drum page counter (counter page stop = 2704). A little math .... 2704 drum counter pages - 635 copies from previous toner cartridge = 2069 copies on a high yield toner cartridge that advertises 3000 copies!!! Very disappointed.

Review from brother-usa.com
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reply from Customer Service

Hi Martha, We regret to learn of your disappointment with our toner cartridges. I'd like to help. Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you need additional assistance, please contact our customer support team: https://help.brother-usa.com/app/ask/p/9214

Mar 2, 2022
Reviewer name: CJatWork
5 out of 5 stars
5 out of 5 stars review

Great for small business.

I have a couple Brother printers here in the office that use this TN-760 cartridge and they consistently exceed the estimated page count. I've had the same experience with previous models including the one I've had at home for the last 6 years. YMMV, if you are printing something other than text documents with bar codes and engineering drawings. I can project a budget and meet it every time plus I can send the empty cartridge back to be recycled.

Review from brother-usa.com
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Jan 9, 2022
Reviewer name: Customer
1 out of 5 stars
1 out of 5 stars review

Toner didn't last even a few weeks

I printed.. maybe 300 black and white power point pages in the last 2 weeks. Just installed my brand new printer. Already need to replace my toner. Pretty incredible. This feels intentional - like deliberate obsolenence to cost your customers money, if not, this is borderline defective. I have a home office stipend I used to buy this printer, I have to talk to my company about getting a new printer from one of your competitors.

Review from brother-usa.com
Helpful?0TX38PXS5ZB013593214059
reply from Brother Customer Service.

Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.