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Customer reviews for Brother TN760 High-Yield Toner, Black - Save $5 with purchase of Member's Mark Multipurpose Copy Paper Case for
Brother TN760 High-Yield Toner, Black - Save $5 with purchase of Member's Mark Multipurpose Copy Paper Case
4.4 out of 5 stars
stars
391 ratings269 reviews
  1. 5 stars78% (304)
  2. 4 stars6% (23)
  3. 3 stars4% (15)
  4. 2 stars4% (17)
  5. 1 star8% (32)
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Showing 131-140 of 269 reviews
Feb 2, 2020
Reviewer name: Frustrated and angry
1 out of 5 stars
1 out of 5 stars review

I have loved Brother, but.....

You no longer provide the address return label for Brother toner cartridges and require logging in to the site and providing information. After trying repeatedly to login in to the registration site without success, I am at the point where I will NOT EVER AGAIN buy a Brother product, as much as I like those that I have had/currently have. Creating barriers to recycling will hopefully be a poor and costly business decision for you!!!

Review from brother-usa.com
Helpful?0TX38PXS5ZB013593214059
Jun 10, 2022
Reviewer name: dconner
5 out of 5 stars
5 out of 5 stars review

buy brother

i love my 'brother' printers/copiers/ etc and only use their brand for my toner cartridges. i do not know if there even is an 'after market' cartridge available, so i have cannot compare. so far, many many years, i have never had a problem with their products.

Review from walmart.com
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Apr 23, 2020
Reviewer name: LaurieP
5 out of 5 stars
5 out of 5 stars review

Love my laser printer

I see several remarks regarding how many pages a toner is lasting. Clearly it states around 3,000 for the TN760. I don’t have time to worry about an exact number printed but I do know that with the many companies out there trying to sell the product or refill bottle that is overwhelming. I just stick to you get what you pay for. I want my machine to keep preforming at its best so I will stick to paying for the real toner. Thank you

Review from brother-usa.com
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Apr 6, 2020
Reviewer name: streker999
1 out of 5 stars
1 out of 5 stars review

Nothing but regrets

I have a small tax firm. We go through rouchly 4 cases of page per tax season now. We've used several different modles of printers but because we've gone 3/4 paperless, we switched to an all in one Brother. HUGE MISTAKE. We've spent more in 2 years with this printer than we did in the previous 5 years with my ancient Canon. Like another review asked, anyone want to buy a printer? I'm switching back. Can you give less than 1 star?

Review from brother-usa.com
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reply from Customer Service

Hi, Oh no! That's not what we like to hear. We are happy to assist you. Please contact our customer support team via Email or Live Chat to discuss the further: https://www.brother-usa.com/brother-support

Jun 19, 2021
Reviewer name: mare
1 out of 5 stars
1 out of 5 stars review

Won't print when print quality is excellent

I have always used Brother toner with my Brother printers. Now in the middle of a large printout the printer will not print, as it says I need to replace the toner cartridge. The printouts are of excellent quality so I should not have to change the toner. I tried a couple of work-arounds which did not work. Always before I would ignore the "LOW TONER" warning until the printouts no longer had good quality. I must say I was able to continue printing for a very long time. I can only guess that now Brother has perhaps added a counter to the toner cartridge so that I really must change the toner. This means that the premium I am paying to buy Brother toner is beyond wasteful. I will begin trying off-brand toner for my next replacement.

Review from brother-usa.com
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reply from Brother Customer Service.

Stated page yields for genuine Brother cartridges are based on the ISO testing standards. Third-party cartridges sold as “compatible” for Brother printers may not strictly adhere to the ISO Standard to determine their advertised page yields, therefore they may not be comparable to Brother Genuine cartridges. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Brother strongly recommends that customers use only Brother Genuine cartridges for optimal results. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty may not apply to any problem that is caused by the use of third-party supplies. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.

Mar 14, 2021
Reviewer name: Carols G
1 out of 5 stars
1 out of 5 stars review

Not a good value

I used to get so much mire from a cartridge of toner from brother. Now It barely lasts a month! No way it lasts for 1,000 pages of text. I am not printing out images. I think brother must have reduced the amount of toner in the cartridge so we have to buy it much more often. Too exoensive!

Review from brother-usa.com
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reply from Brother Customer Service

We understand that you are unhappy with your purchase of the Brother TN-760 toner cartridge and we'd like to help. This toner cartridge yields approximately 3,000 based on the ISO/IEC 19752 testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content. Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage will use much more toner and, naturally, will shorten the life of the toner cartridge. If you feel that you have printed less pages than advertised, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support

Aug 30, 2023
Reviewer name: Jeff Mikolajek
3 out of 5 stars
3 out of 5 stars review

Jeff Mikolajek

Your instructions are just pictures which really did not help in inserting your product. It’s amazing that there is no instruction writings on the page to explain how to insert the product. They could easily be in English and Spanish and that covers probably 90% of the people you’re sending this product to. it was very difficult by just using your pictures. Please change that picture explanation to include English. Exclamation of how you insert the product.

Review from brother-usa.com
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reply from Brother Customer Service

We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

May 20, 2023
Reviewer name: Occasional User
5 out of 5 stars
5 out of 5 stars review

Toner Cartridge Most Satisfactory

I don't use my printer as often as most people, so each cartridge lasts a couple of years. It doesn't seem to age out over time, but works well from beginning to end. Also it was easy to install the replacement cartridge, which had been on my study shelf for all of that time.

Review from brother-usa.com
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Aug 16, 2021
Reviewer name: Unhappy shopper
2 out of 5 stars
2 out of 5 stars review

Not saving any money

Switched from a HP inkjet color printer to a Brother black and white laser printer hoping to save money on ink. That's not happening. The stated yield on the Brother toner cartridge is aprox. 3000 pages. I have printed less than 400 pages of simple text and am being told to replace toner.

Review from brother-usa.com
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reply from Customer Service

Hello, stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you are still not satisfied with the yield of the toner cartridges, our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support

Oct 2, 2019
Reviewer name: LesWFH
2 out of 5 stars
2 out of 5 stars review

Much lower than stated paper yield per cartridge

I work from home and use my printer numerous times per day. I am very familiar with how much paper I am loading and how often I need to replace the toner cartridges. I have been a great fan of Brother products for several years and overall have been happy with their machines and accessory performance. However, with no change in the coverage in what I am printing, lately my toner is requiring replacement when not even half of the stated paper count has been used. Considering the very high cost of these cartridges (on their own and versus competitive products) I find this decline to be totally unacceptable. I had been willing to pay more for the "high yield" cartridge when I thought I was getting extra value, but now will be considering the purchase of a competitive product for which my costs will be more in line with promises and expectations.

Review from brother-usa.com
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