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Customer reviews for Brother TN760 High-Yield Toner, Black - Save $5 with purchase of Member's Mark Multipurpose Copy Paper Case for
Brother TN760 High-Yield Toner, Black - Save $5 with purchase of Member's Mark Multipurpose Copy Paper Case
4.4 out of 5 stars
stars390 ratings268 reviews
  1. 5 stars78% (304)
  2. 4 stars6% (23)
  3. 3 stars4% (15)
  4. 2 stars4% (17)
  5. 1 star8% (31)
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Showing 121-130 of 268 reviews
Jul 25, 2019
Mobile Notary
2 out of 5 stars review

Ink Yield Not Satisfactory

I purchased the DCP-L2550DW to replace my old Brother MFC model, and started using it about a month ago. Since then, I blew through the cartridge that came with it and now almost through the second TN760 high yield. My costs for ink went up with this purchase, but calculated that the extra 400 page yield claimed would make up for it. As of now, I am yielding less than what I was previously and spending more!

Review from brother-usa.com
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Mar 19, 2020
Hojo1950
2 out of 5 stars review

Not too good

We have a small income tax and accounting office and have used Brother products for over 15 years. This year we needed to get a faster printer/copier so we upgraded to the MFC-L2750DWXL. The speed was and is very good, HOWEVER, our toner costs have skyrocketed. We were used to the TN650 with 8000 pages capacity and now the TN760 is only 3000 and its the same cost. We are sorry we have switched so we will be going back to the HL-5370 and DCP-8480 we have in storage. Anyone want to buy my 2750;s?

Review from brother-usa.com
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reply from Customer Service

Hi, I'm glad to hear the speed of the machine good. However, the yield of toner has changed since your previous printer. The MFC-L2750DWXL has a TN770 which yields appropriately 4,500 pages. I hope this helpful.

Jul 27, 2021
Toner Freedom 2021
1 out of 5 stars review

No Freedom Must Change

It is absolutely ridiculous that I the customer cannot exhaust and I decide when to change my toner cartridge. Big Brother stops from printing until you buy another cartridge...you the customer cannot get around the "need" for new toner regardless if you could live with a lighter print job. Might be time to buy a different company's machine...

Review from brother-usa.com
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reply from Brother Customer Service.

Updated answer on 09/23/2021. Machines compatible with TN760 cartridges come with the continue mode setting. Continue Mode will force the machine to continue printing after the "Replace Toner" message appears on the display or the Status Monitor indicates that the toner cartridge must be replaced. If you have any questions about how to place your machine in continuous mode so you can print beyond the replace toner message, please contact Brother customer service at www.brother-usa.com/support.

Aug 30, 2023
Jeff Mikolajek
3 out of 5 stars review

Jeff Mikolajek

Your instructions are just pictures which really did not help in inserting your product. It’s amazing that there is no instruction writings on the page to explain how to insert the product. They could easily be in English and Spanish and that covers probably 90% of the people you’re sending this product to. it was very difficult by just using your pictures. Please change that picture explanation to include English. Exclamation of how you insert the product.

Review from brother-usa.com
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reply from Brother Customer Service

We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

Mar 7, 2020
MarthaL
1 out of 5 stars review

TN-760 did not print 3000 pages as advertised

I checked the print counter when I inserted a new TN-760 "high yield" toner cartridge in my new MFC-2750DW (drum counter page start = 635 on 6 Nov 2019; the first 635 drum pages apply to the toner cartridge that came with the new printer). When the "replace toner" warning popped up I checked the drum page counter (counter page stop = 2704). A little math .... 2704 drum counter pages - 635 copies from previous toner cartridge = 2069 copies on a high yield toner cartridge that advertises 3000 copies!!! Very disappointed.

Review from brother-usa.com
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reply from Customer Service

Hi Martha, We regret to learn of your disappointment with our toner cartridges. I'd like to help. Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you need additional assistance, please contact our customer support team: https://help.brother-usa.com/app/ask/p/9214

Jun 20, 2021
Angela
2 out of 5 stars review

Out within one team of paper

Our printer came with a TN 730 and it lasted for a year. We bought a TN 760 high capacity and it was out and we hadn’t even went through a team of 500 pages of paper. The printing was graphic rich, but we still printed no where near 3,000 pages. We have bought a TN 730 for replacement and we will see how that goes. The printer we use is awesome though and much better than the inkjet printers we have used, but I was very disappointed in the printing capacity of this toner cartridge.

Review from walmart.com
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reply from Brother

We are sorry that you are unhappy with your cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security<br /> <br />If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.<br /><br />Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge.

Apr 23, 2020
LaurieP
5 out of 5 stars review

Love my laser printer

I see several remarks regarding how many pages a toner is lasting. Clearly it states around 3,000 for the TN760. I don’t have time to worry about an exact number printed but I do know that with the many companies out there trying to sell the product or refill bottle that is overwhelming. I just stick to you get what you pay for. I want my machine to keep preforming at its best so I will stick to paying for the real toner. Thank you

Review from brother-usa.com
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Oct 2, 2019
LesWFH
2 out of 5 stars review

Much lower than stated paper yield per cartridge

I work from home and use my printer numerous times per day. I am very familiar with how much paper I am loading and how often I need to replace the toner cartridges. I have been a great fan of Brother products for several years and overall have been happy with their machines and accessory performance. However, with no change in the coverage in what I am printing, lately my toner is requiring replacement when not even half of the stated paper count has been used. Considering the very high cost of these cartridges (on their own and versus competitive products) I find this decline to be totally unacceptable. I had been willing to pay more for the "high yield" cartridge when I thought I was getting extra value, but now will be considering the purchase of a competitive product for which my costs will be more in line with promises and expectations.

Review from brother-usa.com
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Apr 18, 2023
Anonymous
5 out of 5 stars review

Reliable print quality with great yield!

I print *a lot* for my business. And I print mostly image and text dense pages that are way over the 5% coverage that is used to calculate page yield. So I don't expect to ever get the 3000 pages. But I was super impressed that I got well over 2000 pages printed at almost 10% coverage (duplex) out of my last cartridge! The print quality stays sharp and I love that I can adjust the DPI of my prints to ensure my detailed images stay readable even in black and white.

Review from brother-usa.com
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Sep 22, 2022
Peter B
5 out of 5 stars review

IV'E TRIED THE KNOCK OFFS ............

I've tried all the knockoffs. Nothing beats the real thing. Knockoffs may be less expensive but you get what you pay for. Brother cartridges produce crisp. printing. I've earned my lesson and want buy anything other than Brother genuine toner cartridges.

Review from brother-usa.com
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