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Customer reviews for Brother TN760 High-Yield Toner, Black - Save $5 with purchase of Member's Mark Multipurpose Copy Paper Case for
Brother TN760 High-Yield Toner, Black - Save $5 with purchase of Member's Mark Multipurpose Copy Paper Case
4.4 out of 5 stars
stars
390 ratings268 reviews
  1. 5 stars78% (304)
  2. 4 stars6% (23)
  3. 3 stars4% (15)
  4. 2 stars4% (17)
  5. 1 star8% (31)
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Showing 121-130 of 268 reviews
Apr 1, 2020
Alonzo Burwell
3 out of 5 stars review

Disappointment

I am happy with my Brother Printer except for the amount of pages I am entitled to as advertised on the product. The printer fonts are always the same size due to my notary business so I should be getting 3000 pages per cartridge, but that is not happening. Please help me to understand what is happening.

Review from brother-usa.com
Helpful?0TX38PXS5ZB013593214059
reply from Customer Service

Hi Alonzo, I am glad to hear you are happy with the printer. However, the toner yield is not what you expected. I'll be happy to help. Below is a link to a FAQ that I believe will help explain. I hope this information is helpful. https://help.brother-usa.com/app/answers/detail/a_id/151390

Jul 27, 2021
Toner Freedom 2021
1 out of 5 stars review

No Freedom Must Change

It is absolutely ridiculous that I the customer cannot exhaust and I decide when to change my toner cartridge. Big Brother stops from printing until you buy another cartridge...you the customer cannot get around the "need" for new toner regardless if you could live with a lighter print job. Might be time to buy a different company's machine...

Review from brother-usa.com
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reply from Brother Customer Service.

Updated answer on 09/23/2021. Machines compatible with TN760 cartridges come with the continue mode setting. Continue Mode will force the machine to continue printing after the "Replace Toner" message appears on the display or the Status Monitor indicates that the toner cartridge must be replaced. If you have any questions about how to place your machine in continuous mode so you can print beyond the replace toner message, please contact Brother customer service at www.brother-usa.com/support.

Sep 22, 2022
Peter B
5 out of 5 stars review

IV'E TRIED THE KNOCK OFFS ............

I've tried all the knockoffs. Nothing beats the real thing. Knockoffs may be less expensive but you get what you pay for. Brother cartridges produce crisp. printing. I've earned my lesson and want buy anything other than Brother genuine toner cartridges.

Review from brother-usa.com
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Jun 10, 2022
dconner
5 out of 5 stars review

buy brother

i love my 'brother' printers/copiers/ etc and only use their brand for my toner cartridges. i do not know if there even is an 'after market' cartridge available, so i have cannot compare. so far, many many years, i have never had a problem with their products.

Review from walmart.com
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Jan 10, 2024
dissapointed
1 out of 5 stars review

3000 pages?

I have purchased a new brother printer, with ink jets that claim to print up to 3000 sheets. I haven't' even gotten through one 500 pack of paper and my machine is telling me my ink is low!! I only print in black and white with no solid spaces, just typing. What does one have to do to actually get the ink jet to print as many sheets as you say it will?

Review from brother-usa.com
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reply from Brother Customer Service

We understand your Brother TN760 cartridge did not last long. We'd like to help. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Brother Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support  ​​​​​​​

Aug 6, 2020
Olivia L
1 out of 5 stars review

Tonner Low Messages

Something must be wrong somewhere! I had a Brother 3-in-1 Printer-scanner-copier machine and faced similar issues with tonner not printing. Now 2nd printer same issue. What is up with this? I have tracked my printing and have issues. Seems like we are paying for less tonner in unit or the gauge is off on printers?

Review from brother-usa.com
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reply from Customer Service

Hi, we understand you are receiving the toner low error message and we can understand your frustration. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Genuine cartridge, please contact Brother customer service at 877-276-8437.

Mar 7, 2020
MarthaL
1 out of 5 stars review

TN-760 did not print 3000 pages as advertised

I checked the print counter when I inserted a new TN-760 "high yield" toner cartridge in my new MFC-2750DW (drum counter page start = 635 on 6 Nov 2019; the first 635 drum pages apply to the toner cartridge that came with the new printer). When the "replace toner" warning popped up I checked the drum page counter (counter page stop = 2704). A little math .... 2704 drum counter pages - 635 copies from previous toner cartridge = 2069 copies on a high yield toner cartridge that advertises 3000 copies!!! Very disappointed.

Review from brother-usa.com
Helpful?0TX38PXS5ZB013593214059
reply from Customer Service

Hi Martha, We regret to learn of your disappointment with our toner cartridges. I'd like to help. Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you need additional assistance, please contact our customer support team: https://help.brother-usa.com/app/ask/p/9214

Jun 20, 2021
Angela
2 out of 5 stars review

Out within one team of paper

Our printer came with a TN 730 and it lasted for a year. We bought a TN 760 high capacity and it was out and we hadn’t even went through a team of 500 pages of paper. The printing was graphic rich, but we still printed no where near 3,000 pages. We have bought a TN 730 for replacement and we will see how that goes. The printer we use is awesome though and much better than the inkjet printers we have used, but I was very disappointed in the printing capacity of this toner cartridge.

Review from walmart.com
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reply from Brother

We are sorry that you are unhappy with your cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security<br /> <br />If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.<br /><br />Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge.

Jan 9, 2022
Customer
1 out of 5 stars review

Toner didn't last even a few weeks

I printed.. maybe 300 black and white power point pages in the last 2 weeks. Just installed my brand new printer. Already need to replace my toner. Pretty incredible. This feels intentional - like deliberate obsolenence to cost your customers money, if not, this is borderline defective. I have a home office stipend I used to buy this printer, I have to talk to my company about getting a new printer from one of your competitors.

Review from brother-usa.com
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reply from Brother Customer Service.

Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.

May 13, 2021
lala
5 out of 5 stars review

3400 pages printed & counting

Very satisfied with the quality of Brother's high-yield toner cartridge. I maximized yield by changing the default settings to draft and to conserve toner. So far, I've printed about 3400 pages and still have 10% of the toner left. So everyone: change your settings to conserve toner and print draft copies (which still look perfect to me).

Review from brother-usa.com
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