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Customer reviews for Brother TN760 High-Yield Toner, Black - Save $5 with purchase of Member's Mark Multipurpose Copy Paper Case for
Brother TN760 High-Yield Toner, Black - Save $5 with purchase of Member's Mark Multipurpose Copy Paper Case
4.4 out of 5 stars
stars
391 ratings269 reviews
  1. 5 stars78% (304)
  2. 4 stars6% (23)
  3. 3 stars4% (15)
  4. 2 stars4% (17)
  5. 1 star8% (32)
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Showing 151-160 of 269 reviews
Jan 11, 2025
Reviewer name: BPT767
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY!

I owned an HP printer of some type for 30 years. Last year I switched to a Brother because I wanted a smaller, lighter machine. I've been extremely disappointed because the cartridges do NOT last anywhere close to the number of pages listed. And it's extremely annoying to have to reset the printer when IT decides that toner is low. On my first cartridge, I didn't know about the reset option so I had to rush to the store to get a replacement with no notice. Worse yet, you can't buy recycled cartridges as you could with HP.

Review from brother-usa.com
Helpful?0TX38PXS5ZB013593214059
reply from Brother Customer Service

We understand your Brother TN760 cartridge did not last long. We'd like to help. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Brother Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support

Jun 20, 2021
Reviewer name: Angela
2 out of 5 stars
2 out of 5 stars review

Out within one team of paper

Our printer came with a TN 730 and it lasted for a year. We bought a TN 760 high capacity and it was out and we hadn’t even went through a team of 500 pages of paper. The printing was graphic rich, but we still printed no where near 3,000 pages. We have bought a TN 730 for replacement and we will see how that goes. The printer we use is awesome though and much better than the inkjet printers we have used, but I was very disappointed in the printing capacity of this toner cartridge.

Review from walmart.com
Helpful?0TX38PXS5ZB013593214059
reply from Brother

We are sorry that you are unhappy with your cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security<br /> <br />If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.<br /><br />Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge.

Dec 27, 2021
Reviewer name: Work From Home
4 out of 5 stars
4 out of 5 stars review

Quality Control Issue?

I bought my Brother 2 1/2 years ago. Have been using it from home a lot more since the COVID thing. I have gone through 4 cartridges since I bought it. Fax don't work worth a crat but scan and copy work well. Paper yield isn't as bad as some customers are complaining, maybe it's a quality control issue at the factory! I got a good one and as much as I use it I hope it never breaks, but if it does, I'll go out and but the exact same thing again, minus the fax. You would think they would have some sort of price discount for repeat buyers of their cartridges

Review from brother-usa.com
Helpful?0TX38PXS5ZB013593214059
Apr 28, 2022
Reviewer name: David Kohler
2 out of 5 stars
2 out of 5 stars review

Why do the cartridges have so little toner?

Pages show good quality blacks. However, cartridges do not favorably compare with HP toner cartridges that typically lasted for 2000+ pages. Results are still pending depending on just how many pages one cartridge will support

Review from brother-usa.com
Helpful?0TX38PXS5ZB013593214059
reply from Brother Customer Service

If you need a toner cartridge that yields more toner, we have the Brother TN-770 toner cartridges that yield 4,500 pages. Check the "For Use With" Section to see if your Brother printer is compatible with the TN-770 Toner cartridges: https://www.brother-usa.com/products/TN770

Mar 25, 2024
Reviewer name: bad milk
1 out of 5 stars
1 out of 5 stars review

too pricy, off after 700 pgs!

too pricy, off after 700 pgs...max 1000! no way to print anywhere close to 3000...Amazon has it at fraction if want to try. still expensive for 700 pgs, turns low quality around 500...drags to around 700...then force to replace!

Helpful?0TX38PXS5ZB013593214059
reply from Brother

We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

Mar 26, 2023
Reviewer name: Working from Home
4 out of 5 stars
4 out of 5 stars review

Great printer.

I really love the printer portion, I am having problems with the scanner though with a streak running down the length of the paper. I did what the suggestions said but it is still there.

Review from brother-usa.com
Helpful?0TX38PXS5ZB013593214059
Aug 2, 2020
Reviewer name: Ana1234
1 out of 5 stars
1 out of 5 stars review

Not as advertise

I print pages using the below set up; -Save a toner - 300 dpi -no graphics I have printed only 1300 pages, and I have to change it. The toner is expensive does not last. I made a mistake by buying this printer

Review from brother-usa.com
Helpful?0TX38PXS5ZB013593214059
reply from Customer Service

Hi, we understand the toner did not last as expected. Brother strongly recommends that customers use only Brother Genuine cartridges for optimal results. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty may not apply to any problem that is caused by the use of third-party supplies. If you have purchased a compatible cartridge and have any questions, please contact the seller. If you have any questions about your Genuine cartridge, please contact Brother customer service at 877-276-8437.

Mar 26, 2022
Reviewer name: srlpdx
2 out of 5 stars
2 out of 5 stars review

Toner works fine, until the printer forces replace

The toner worked fine for us but the printer forces a replacement before the toner runs low. Specifically, the printer display says "Replace toner" and won't print anymore even though the toner still prints fine. Very frustrating!

Review from brother-usa.com
Helpful?0TX38PXS5ZB013593214059
reply from Brother Customer Service.

Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.

Dec 27, 2021
Reviewer name: cm23
1 out of 5 stars
1 out of 5 stars review

Disappointing

Doesn't last for more than 400 pages.... Quality was the same even with "replace toner message".... bought this printer to save money on ink, should be illegal to advertise lasting 3000 pages. What a joke.

Review from brother-usa.com
Helpful?0TX38PXS5ZB013593214059
reply from Brother Customer Service.

Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.

May 4, 2022
Reviewer name: ATLBush
5 out of 5 stars
5 out of 5 stars review

Long-lasting cartridge with convenient recycling

The 760 cartridge yields tons of copies and is easy to replace. I particularly like the easy recycle program with prepaid postage for sending back the old cartridge. The printer is a workhorse.

Review from brother-usa.com
Helpful?0TX38PXS5ZB013593214059