Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung Top Control Dishwasher with AquaBlast for
Samsung Top Control Dishwasher with AquaBlast
4.2 out of 5 stars
stars
1,317 ratings1,297 reviews
  1. 5 stars69% (903)
  2. 4 stars11% (147)
  3. 3 stars4% (49)
  4. 2 stars4% (51)
  5. 1 star13% (167)

Member photos

  • +294 images
Sort by |
Showing 541-550 of 1,297 reviews
Jan 28, 2024
Reviewer name: Mom2boys
2 out of 5 stars
2 out of 5 stars review

High hopes...

I want to love this dishwasher, really I do...BUT I have had 2 different machines delivered and both have the middle rack completely off the track. All the little ball-bearings were in the bottom of the dishwasher so that rack actually was sitting on the bottom rack. It's been extremely frustrating. I don't know if this is a design flaw, a manufacturer defect or just bad luck twice. I'm waiting on my delivery of now a third machine so hopefully thrid times a charm? Fingers crossed because if not I will be returning to the original place purchased and going with a completely different brand. That is not ideal since we have been changing out all our appliances to Samsung and our stove, microwave, washer and dryer have already been purchaed. Only time will tell.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Samsung Care

Greetings, We understand that your experience has been less than ideal, and we are glad to know that you will be receiving a replacement for your dishwasher. We are here to assist you. Should you like to inquire further about the replacement's status or other concerns, we highly suggest getting in touch with us directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146795034, which will help our team pull up your information. ^Rainly

Jun 26, 2022
Reviewer name: Anna
1 out of 5 stars
1 out of 5 stars review

Broke after 4 months of use; repair takes 19 days

This dishwasher does not clean well. I have one dirty cup/plate/bowl from every 2 washes. Then it stopped working after 4 months of moderate use. Repair is going to take 19 days, which means 10 hours of hand washing and extra money to eat at restaurants to avoid using too many dishes.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Samsung Care

Hello Anna, Thank you for reaching out. We appreciate you informing us that your Samsung dishwasher does not clean well and stops working after four months of moderate use. We apologize for the inconvenience the issue has caused you, especially with the repair. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you. Here is a link to the troubleshooting steps to try when your Samsung dishwasher does not clean the dishes. https://www.samsung.com/us/support/troubleshooting/TSG01000962/ The link below is a guide to improving your Samsung dishwasher's cleaning and drying performance. https://www.youtube.com/watch?v=bajCw_H-njg I've also included a link to our Warranty Page to learn more about the product's warranty coverage. https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Your Reference Ticket Number: 1144690820 Thank you, and stay safe! -Angelica

Nov 1, 2022
Reviewer name: CAmom
1 out of 5 stars
1 out of 5 stars review

Dishwasher broke within a month of purchase

[This review was collected as part of a promotion.] Our dishwasher gad a PC error code one month after purchase. Samsung service came out and said they couldn’t fix it and it needed a part. Then they decided to just give us a new dishwasher. We elected for a refund instead. It’s a bummer because we really liked the dishwasher at first.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Samsung Care

Hi CAmom, Thank you for choosing Samsung for your Appliance needs. We're saddened that you no longer have the product and would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. Melardo

Jan 3, 2022
Reviewer name: Clau1909
4 out of 5 stars
4 out of 5 stars review

Very Modern

[This review was collected as part of a promotion.] Overall I’m really happy with this machine. I would just say that there’s a funky smell when it washes the dishes after and I’ve tried different products but it still has a weird smell. Also, I feel like for the amount this machine costs, installation should be free.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
Mar 22, 2023
Reviewer name: Valen2023
5 out of 5 stars
5 out of 5 stars review

Nearly silent dishwasher

[This review was collected as part of a promotion.] I absolutely love this dishwasher it is so quiet you can’t tell that it’s on unless you look at the display. The dishes come out extraordinarily clean as well. I am very happy with my purchase and would recommend this dishwasher to anyone.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
Nov 5, 2020
Reviewer name: Dlapage
5 out of 5 stars
5 out of 5 stars review

Many great features

I bought this as a gift for my parents because theirs was on the fritz and now im jealous and i want one now. You can set it to your phone and it will tell uou when the dishes are dirty or clean in case you forget if you started it, among other things. You can adust the prongs in the dishwasher to best accommodate your dish needs. It has many jets for optimum cleaning. It has 3 different drawers. When the dishwasher is done it will automatically pop open to release the steam. Extremely quiet.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
Aug 4, 2024
Reviewer name: SSki
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY!!!

DO NOT BUY A SAMSUNG DISHWASHER!!! I got a PC error after a year. Samsung IT basically said I’m screwed and will have to pay for repairs. Even when it was working it wasn’t that great. I read the reviews that this was not the best but thought I would get it because it is a Samsung brand. BIG MISTAKE!

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from SEA Care

Hi there, We know how crucial it is to have functional appliances at home. Let us help you. Please see the link below for instructions on resolving the PC error code displayed on your dishwasher. Samsung dishwasher is displaying an error code. https://www.samsung.com/us/support/troubleshooting/TSG01002074/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147409580) to help our team pull up your information when you message us. Thank you. -Kimberly

Jan 4, 2025
Reviewer name: Greg
1 out of 5 stars
1 out of 5 stars review

hasn't worked even once

Technicians from a company called RXO were sent to install it. When they left, it displayed the status code 4C every time, which it has done every time since. The technician knew it displayed the code every time, and that the dishwasher did not work, but he left anyway. 3 weeks later, after I persistently bothered them, they sent another crew who...also said they couldn't fix it. Don't buy this or any other dishwasher from Sam's.

Helpful?5VVT953QZA7413592871185
reply from Samsung

Dear valued Sam's Club client,To better assist you with this, don't hesitate to get in touch with Sam's Club Customer Service department at1-800-749-5367 / Monday - Friday 8:00 AM - 11:00 PM EST, Saturday 9:00 AM - 9:00 PM EST, Sunday 12:00 PM - 7:00 PM EST. They can answer your question or transfer you to your local store to answer your specific inquiry.Have a great day.-Ernest-

Nov 2, 2021
Reviewer name: Janine
5 out of 5 stars
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] I bought this a couple of months ago and it is awesome I have really put it to the test and put some nasty dishes in there and they have come out sparkling clean I am so happy that I bought this dishwasher

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from samsungcare

Thank you for your review and for being a Samsung customer. ^Pat

Nov 23, 2020
Reviewer name: Aline
1 out of 5 stars
1 out of 5 stars review

If I could give no stars that would be my choice

got this dishwasher for 4 months and it is already giving problem, trying to request service, and not being able to do it online, keeps saying that is a service request already open for it, and ask to call 1 800 samsung, dates for service available is only 6 days available in a whole month and none of these days is good for us... this has been a very very frustration. machine when turned on gives 3 beeps for 5 or 6 times, before starting to work, once the cycle is finished dishes are not clean and not dried.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Samsung Care

I can only imagine how difficult this must be for you to go through. We appreciate your review and for providing your feedback. We shoot for 100% on customer satisfaction. Looks like we fell short this time. Thank you for giving Samsung a Chance. ^Pat