Customer reviews for Samsung Top Control Dishwasher with AquaBlast forMember photos









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Ideal for a techy house
[This review was collected as part of a promotion.] Samsung bespoke is one of the few dishwashers with Wifi in the market, which let you manage some cool features like suggest a program based on the specifics you have to clean. The design is clean and modern, and you can also have the tuscan stainless steel color which I love! It is super quiet you will barely hear it while cleaning. Something I like is the timer which let you know exactly how much time left., not that it matters much with the auto release featured, but it is something important to me as I am I wash a lot and with my old dishwasher I never had information about time as the only display was at the top. Third rack are must haves too. Areas of improvement: I wish you can access to the dishwasher from the app while is turned off.
Verified Purchase
Great purchase!
Fantastic dishwasher! Extremely quiet. To the point the dirt couple times used, I had to put my ear next to it to hear it running. Does a great job cleaning the dishes and will even notify you (via app) when the cycle has ended. Order process with Sam’s Club was great from start to finish! I was kept well informed of the delivery date and times.
Perfect fit for large families
[This review was collected as part of a promotion.] I have purchased this dishwasher 2x. The first model lasted 8 years. One day it just wouldn't turn on. No warning, the electronic system just died. I love this model so much I purchased again 6 months ago and have had issues from the get go with the auto release mechanism and have needed tech help 2 x to finally replace the door release parts. Overall when working properly, its AMAZINGLY quiet, gets dishes clean and can fit a family of 6 daily dish use in 1 load.
DO NOT BUY !
the story of my experience is not a good one ! i ran this machine 1 time and experienced the lc error that requires a plumber to pull the unit and remove the water from the leak/drip pan. my plumber discovered the leak that apparently samsung isn’t smart enough to find .. or they just don’t care to fix. i know this because i have since read endless reviews about this leak error! i called samsung and they claimed ignorance and didn’t want to improve my experience or truly help! i’m sharing so that other can see the terrible design flaw and origin of this leak that happens every time the washer runs!
If you need help in any way, we are more than happy to assist. If there was a concern with the unit leaking. Instead of recommending a plumber, we would suggest having one of our Certified technicians take a look at the unit. For assistance, please use the information below to contact us. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142910295
Do not buy without researching online reviews
We bought all Samsung appliances for our new house we are building. Since we bought the appliances before the house was complete they were not installed right away. After we were able to move in and start using the dishwasher it made it to 103 loads before we got a PC error code. We contacted Samsung and due to the fact that the dishwasher purchase date was over a year we were out of warranty even though the dishwasher has only been in use for less than 5 months. Now we can pay $95 to get the unit looked at and then another minimum of $120 plus parts to fix. This is absolutely unacceptable for a product and looking at other reviews this appears to be a common issue for Samsung. It's unfortunate that their customer service and product are this substandard and also a very good reason to consider other brands before Samsung.
We want you to be happy doing the dishes, Samax. Let us go ahead and help you with your dishwasher. We recommend seeing the resources below for steps to take when your dishwasher shows a PC error code. Samsung dishwasher is displaying an error code: https://www.samsung.com/us/support/troubleshooting/TSG01002074/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146907535, to help our team pull up your information when you message us. Have a great day. -John
Bad experience
I had a very bad experience. I just got a defective item. I've ordered this on Dec 27. I got it today(1/27) after 3 weeks of estimated delivery. Called Sam's Club they transferred it to Samsung customer service. And Samsung CS created a case and told me that they will sand a technician within 5-7 business days. I am living without a working dishwasher for the last 1.5 months. so disappointed with this.
We know how essential dishwashers are, especially if you clean your dishes between busy schedules, EK, to determine how we can best assist you.Please feel free to get back to us via the following options:1. Samsung: Community smsng.us/Samsung-Community2. Facebook: smsng.us/Facebook-Messenger3. Twitter: smsng.us/Twitter-MessagesWhen you message us, please provide us with this reference number (1145396490) to help our team pull up your information.Have a great day.^Camille
Stopped turnign on within a year
This dishwasher lasted exactly 1 year before it stopped powering on. THe ppliance repair man said that the board had issues. Apparently it is a common issue with this model that the hummidity of the dishwasher gets into the unit and causes the board to malfunction. Long term Samsung appliance buyer, but starting to notice a lot of their units (including fridges) are staring to cause issue within the first year. Time to switch bran.
Hello there, We understand how frustrating it is when a dishwasher stops powering on after only a year — especially when you’ve been a long-time Samsung appliance buyer and expect durability. We’re here and willing to help. For concerns where the dishwasher will not power on, please follow the guide below and click the embedded link for detailed troubleshooting steps: Samsung dishwasher will not turn on https://www.samsung.com/us/support/troubleshoot/TSG10007200/ This guide walks through common causes of a unit not powering up, including power source checks and control panel behavior. If the issue continues after reviewing those steps, please contact us directly so we can review your situation and assist with next steps: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152166130), so our team can pull up your information. Thank you! ^Joshua
Drop it and run
Unknown if the dishwasher works or not, could have delivery damage, can't tell. Bought this dishwasher with the installation and take away service, and the thought that I would be covered by Sams Club, which it seems advertises it as such but not really, the delivery guys came and dropped the dishwasher and ran back to thier truck on to another false delivery.
Greetings!It's frustrating when the delivery experience fell far short of what you were promised or expected. To better assist you with this issue, please contact our Sam's Club customer service department at 1-800-749-5367. Phone Hours: Mon-Fri 8:00am - 11:00pm, Sat 9:00 am - 9:00 pm, Sun 12:00 pm - 7:00 pm They can either answer your question or transfer you to your local store to answer your specific concern. Leo
Not Reliable
The drain pump on this dishwasher died at 26 months old. Additionally, the plastic on the front cracked and the moving bar that directs the water spray continually came off its track.
Hello CBADMF, Sharing details like this helps highlight how features and design elements fit into day‑to‑day kitchen routines with a Samsung dishwasher, especially when it comes to overall functionality and component movement. Insights from long‑term use like yours help guide how future designs continue to support convenient setup, smooth operation, and practical use over time. If you ever need to reach out to Samsung, please include this reference number: 1152391273. We appreciate hearing from you. Nicole Samsung Care
Used to exclusively purchase Samsung Products
It was the greatest most quiet dish washing machine I've ever owned. Then it was silent. The bottom rack sprayer failed, then the water intake failed. But since it was fairly new, I checked the warranty. Yep, Samsung, who was once an amazing company who stood by their products, now builds garbage with built in obsolescence & stickers a 365 day warranty. Samsung used to have half a decade to a full decade warranty because they used to build good solid machines. Samsung now builds garbage.
Hi there, We understand how you feel about your overall experience with the dishwasher. We want to speak to you directly to provide support and see what options we can offer to help you. Feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151377781) when you message us so our team can retrieve your information. Thank you. -Kimberly
