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Customer reviews for Samsung Top Control Dishwasher with AquaBlast for
Samsung Top Control Dishwasher with AquaBlast
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4.2 out of 5 stars
stars
1,317 ratings1,297 reviews
  1. 5 stars69% (903)
  2. 4 stars11% (147)
  3. 3 stars4% (49)
  4. 2 stars4% (51)
  5. 1 star13% (167)

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Showing 441-450 of 1,297 reviews
Mar 22, 2023
Reviewer name: Hamptons2
1 out of 5 stars
1 out of 5 stars review

Top Nozzle Arm Falls Off into Lower Rack-Don't Buy

Do NOT Buy. Less than a year old and the top Nozzle Arm falls off everytime we slide out the top rack. The repairman said he will order a new nozzle arm but it will not matter, the nozzle arm will continue to fall off into the lower rack and dishes. Samsung says they will replace with the same model. We are pursuing a full credit.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from SEA Care

Dear valued client, To better assist you with this issue, please contact the Samsung customer service department at 1-800-726-7864 (1-800-SAMSUNG). They can either answer your question or transfer you to your local store to answer your specific concern. Thank you! —Vannesa

Aug 7, 2020
Reviewer name: quietwar
5 out of 5 stars
5 out of 5 stars review

Best dishwasher I have ever owned

[This review was collected as part of a promotion.] This is by far and away the best dishwasher i have ever owned. I have had Bosh and a swedish one can't remember the name and close to 7 others. This one is super quiet and beautiful to look at. Cleans thoroughly.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
May 16, 2025
Reviewer name: TJB3
1 out of 5 stars
1 out of 5 stars review

Samsung dishwasher not worth buying

Nothing but problems since I bought a few years ago. Top area cracked. Drainage doesn't always work. Doesn't clean dishes fully - have to rewash. Motor just started thumping 3weeks ago - so we stop using, thinking it would help. Last night husband washed dishes and put away this AM and I pulled out drawers and white milky water left there. Stopped working - dead on impact. Not worth buying products that don't last 3yrs. KitchenAid going forward.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Samsung Care

Greetings! That sounds incredibly frustrating, especially after putting trust in a product you hoped would make daily life easier. Let us help out. I have shared two Samsung links below to help with your experience with the dishwasher. Both Samsung links contain identical or closely matching URL paths for some hyperlinks, and all hyperlinks direct users to additional support resources. Both pages also feature embedded support videos that we recommend watching in full, as they provide valuable step-by-step visual instructions to help. Samsung washing machine does not drain: https://www.samsung.com/us/support/troubleshooting/TSG01001013/ Samsung dishwasher is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01002056/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149192591 to help our team pull up your information. Leo

Nov 23, 2020
Reviewer name: Aline
1 out of 5 stars
1 out of 5 stars review

If I could give no stars that would be my choice

got this dishwasher for 4 months and it is already giving problem, trying to request service, and not being able to do it online, keeps saying that is a service request already open for it, and ask to call 1 800 samsung, dates for service available is only 6 days available in a whole month and none of these days is good for us... this has been a very very frustration. machine when turned on gives 3 beeps for 5 or 6 times, before starting to work, once the cycle is finished dishes are not clean and not dried.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Samsung Care

I can only imagine how difficult this must be for you to go through. We appreciate your review and for providing your feedback. We shoot for 100% on customer satisfaction. Looks like we fell short this time. Thank you for giving Samsung a Chance. ^Pat

Jan 3, 2022
Reviewer name: Gadget88
5 out of 5 stars
5 out of 5 stars review

Super quiet!

[This review was collected as part of a promotion.] I bought this two months ago and I love it! It is super quiet and yet cleans anything we put in it. I have never been a fan of dishwashers until we purchased this one. It does not disappoint! My only gripe is it doesn't really y fit a cooking sheet in less you lay it across one of the racks but it still does great if you do that.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
May 25, 2024
Reviewer name: Fernando
1 out of 5 stars
1 out of 5 stars review

Samsung is junk

Got this along with a fridge and this was the first to not work. After 2 weeks it began leaking and causing damage to the cabinets. Called Samssung because of course their products need extended warranty and they tell me that the dishwasher had abuse! It gets used everyday so it was apparently damaged by us in those 14 days. Listen to the low reviews, typically you dont take into account reviews from people with little ownership since they havent owned the product long enough but coming from it was literally 2 weeks and issues began. Never by samsung. Price looks appealing, but more expensive long run.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Samsung Care

Greetings, We know how frustrating it can be to have a leaking dishwasher. Let us help. Here is a link for troubleshooting steps for your leaking dishwasher, kindly click the embedded words. Samsung dishwasher is leaking. https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147178546) to help our team pull up your information when you message us. Thank you. -Ricardo

Jun 28, 2023
Reviewer name: Nearswisky
3 out of 5 stars
3 out of 5 stars review

Garbage

Redid my whole kitchen in samsung black stainless. Fingerprint proofing is a joke. All the plastic gets so hot it bends inside and all the stupid useless features fall off. Drawers slide in and out rough need to line it up perfectly. Had best buy swap it out twice.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Samsung Care

Hello, We'll be pleased to help with your Samsung dishwasher. Below is the link to the user manual. Turn to pages 15-20 for more information about the basic use of racks and page 41 about maintaining the unit's interior and exterior. https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145973891) to help our team pull up your information when you message us. Thank you. -Angelica

Nov 20, 2023
Reviewer name: BMH2023
1 out of 5 stars
1 out of 5 stars review

Do Not Buy this machine

I bought this Model 2 years ago and had to replace the “electric board” $450 dollars, then the board did not “communicate” with the machine and a tech supposedly fixed that $200 now the soap is not dispensing. I have paid for this machine twice. And the repair techs are stumped. I wish I can NOT recommend this machine to anyone. I think Samsung should replace the machine as a lemon but reading the reviews; others have had seminar experiences

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from SEA Care

Hello there, We want to help you with the dishwasher soap dispenser not dispensing. Let us help you with this. Here is a link to help you with the dishwasher soap not dispensing. Please click on the embedded word. Detergent does not dispense or dissolve in Samsung dishwasher https://www.samsung.com/us/support/troubleshooting/TSG01000970/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146553669) to help our team pull up your information. Have a great day. ^Camille

Nov 12, 2021
Reviewer name: Kath
4 out of 5 stars
4 out of 5 stars review

very quiet

[This review was collected as part of a promotion.] Bought this about a month ago..I love that it's so quiet but what I don't like is that the pans don't always come clean and I have to rewash by hand..Don't understand as I didn't have to do that with my old one which was 15 years old. Maybe I'm loading wrong but did what book said to do for loading.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
Jan 24, 2024
Reviewer name: Natalia
1 out of 5 stars
1 out of 5 stars review

Worst dishwasher ever.

We purchased this dishwasher less than a year ago, and unfortunately, it has already encountered four different problems. We have had to schedule four separate technician visits to address these issues. Regrettably, we are now facing yet another problem with the dishwasher, less than 24 hours after the last repair. Scheduling an appointment has proven to be quite challenging, as the process requires performing steps that typically require professional assistance, such as pulling out the dishwasher and inspecting all hoses. It is frustrating to be without a functioning dishwasher for an entire month.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from SEA Care

Hi Natalia, We would love to assist you with your appliance. Kindly provide us with more details about the dishwasher. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages Have a great day, -Ernest-