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Customer reviews for Samsung Top Control Dishwasher with AquaBlast for
Samsung Top Control Dishwasher with AquaBlast
4.2 out of 5 stars
stars
1,317 ratings1,297 reviews
  1. 5 stars69% (903)
  2. 4 stars11% (147)
  3. 3 stars4% (49)
  4. 2 stars4% (51)
  5. 1 star13% (167)

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Showing 421-430 of 1,297 reviews
Oct 5, 2023
Reviewer name: BeBe
3 out of 5 stars
3 out of 5 stars review

Overall this is a great dishwasher except.....

Samsung Top Control Smart Dishwasher w/ AquaBlast Very quiet. Cleans well. when the upper arm stays in place. However, like many other reviewers noted, the upper arm keeps falling off. It will not clean properly if the arm falls off. I have not found a resolution. If I do, I will probably upgrade to 5 stars.

Helpful?5VVT953QZA7413592871185
reply from Samsung

Greetings,We want you to enjoy doing the dishes. Let's go ahead and help you with your dishwasher. Maximize your dishwasher's cleaning and drying performance with these simple tips and tricks. Please see the video from 00:20 to 00:53 for tips.Improve your dishwasher's cleaning and drying performance | Samsung US:https://www.youtube.com/watch?v=bajCw_H-njgShould you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146376394) to help our team gather your information.Have a great day.-John

Nov 10, 2021
Reviewer name: Gmabarb
4 out of 5 stars
4 out of 5 stars review

Samsung Dishwasher

[This review was collected as part of a promotion.] needed a new dishwasher and i love Samsung products. I'm a little disappointed as the parts seem to be cheaply made. Several of the plastic parts have come off as well as the rinse bar on the bottom. had to have a tech come and put it back on. I like the fact that it plays a tune when done and i can check it on line as it is WIFI capable. Doesn't always clean as well as i would like.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from samsungcare

We appreciate your feedback. I'm sorry to hear you had to have service done, but we are glad that you are overall happy with your dishwasher. ^Pat

Nov 9, 2021
Reviewer name: GE1904
5 out of 5 stars
5 out of 5 stars review

Best Dishwasher I have owned

[This review was collected as part of a promotion.] This has simply been the best dishwasher! I now own two of the exact same model and have recommended this model to both family and friends, everyone is very impressed. It is so quiet and cleans 100% all of the time - I highly recommend this dishwasher!

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Samsungcare

That's so great to hear, GE1904! We couldn't be happier for you. Thanks so much for choosing Samsung. ^Jecca

May 19, 2021
Reviewer name: Gheni
1 out of 5 stars
1 out of 5 stars review

Horrible Delivery and Customer Service

i ordered this dishwasher and during delivery, it came broken and i had it hauled away for a replacement, only for the new replacement to also come damaged! both times i had to call samsung support to resolve this issue and a small problem was dragged out for weeks, inconveniencing my family. we are still waiting for the 3rd replacement hoping we get the product we've been waiting for. this isn't the first time samsung support has failed us, i ordered a microwave from them a while back and it also came a missing part which took weeks and many phone calls, only for them to send me the wrong part. i ended up buying the part out of pocket on amazon.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Samsung Care

I can understand the frustration with dealing with support. It may be easier for your to get assistance if you contact our Social Media team. I'm not sure if they can fix this particular problem, but I'm sure if they can't, they will point you in the right direction. Just use the information below for help. Thank you for being a Samsung customer. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1143329260

Jan 22, 2021
Reviewer name: KAR615
4 out of 5 stars
4 out of 5 stars review

Top shelf had ro remove

first thing i noticed, i could not put my glasses in with the second rack in highest position without it hitting third rack and knocking glasses over and not closing all the way. if i put second rack in lower position then i can’t put my 11” inch plates in bottom rack without the water sprayer hitting plates. i ended up taking the top rack out in order to fit my glasses and plates. i have not used it enough to review the performace for cleaning dishes yet.

Review from Samsung US
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Feb 17, 2024
Reviewer name: BttrOutside
2 out of 5 stars
2 out of 5 stars review

Avoid and Good With Another Brand

Bought/installed this dishwasher March 2023. Everything was great until a few weeks ago and the dubious “LC” error code appeared. Troubleshooting hasn’t helped the situation. Now back to handwashing until the issue is resolved. Like others, wishing I had gone with another brand.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from SEA Care

Hello there, We understand your frustration about what happened to your dishwasher. We're here to assist you. We'd love to discuss what's occurring with your dishwasher and assist you to the best of our abilities. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport  2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513  3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us  Please provide us with this reference number (1146866510) to help our team pull up your information when you message us. Thank you. -Kimberly

Jan 4, 2025
Reviewer name: Greg
1 out of 5 stars
1 out of 5 stars review

hasn't worked even once

Technicians from a company called RXO were sent to install it. When they left, it displayed the status code 4C every time, which it has done every time since. The technician knew it displayed the code every time, and that the dishwasher did not work, but he left anyway. 3 weeks later, after I persistently bothered them, they sent another crew who...also said they couldn't fix it. Don't buy this or any other dishwasher from Sam's.

Helpful?5VVT953QZA7413592871185
reply from Samsung

Dear valued Sam's Club client,To better assist you with this, don't hesitate to get in touch with Sam's Club Customer Service department at1-800-749-5367 / Monday - Friday 8:00 AM - 11:00 PM EST, Saturday 9:00 AM - 9:00 PM EST, Sunday 12:00 PM - 7:00 PM EST. They can answer your question or transfer you to your local store to answer your specific inquiry.Have a great day.-Ernest-

Jun 28, 2022
Reviewer name: mimiwilliams
5 out of 5 stars
5 out of 5 stars review

So very Quiet - Is it even on?

[This review was collected as part of a promotion.] This was the best money spent on my many Samsung products. My installer and myself had to put our ear down to the unit to make sure it was even running! Basically didn't hear anything until it drained water.

Review from Samsung US
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Nov 10, 2021
Reviewer name: LuvAppliances
4 out of 5 stars
4 out of 5 stars review

Awesome and very quiet dishwasher

[This review was collected as part of a promotion.] I love this dishwasher. It's quiet as ever and I no longer have to turn up the tv when I'm using it. Plus it's a smart machine so if I'm upstairs or even away from home I can start the dishwasher using one of my smartphones. Notifications are nice as well. My only issue is that it doesn't allow for hot dry. I'm okay with the unit opening an inch once the cycle is complete but I would love to have hot dry as an option. I love the dishwasher and won't be replacing it because it doesn't have the feature. Best dishwasher I have ever had yet.

Review from Samsung US
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reply from samsungcare

We try to improve our products with the feedback we receive from our customers. Thank you for sharing your feedback with us. ^Pat

Nov 15, 2020
Reviewer name: Jenn
1 out of 5 stars
1 out of 5 stars review

Dirty dishes

[This review was collected as part of a promotion.] Opted for what was supposed to be the most powerful for cleaning and my dishes are still dirty after washing them! I do not use cheap washing detergent and I have changed types to see if that was the cause. I regret spending the extra money on what was supposed to be the best one.

Review from Samsung US
Helpful?5VVT953QZA7413592871185
reply from Samsung Care

I understand your concern and we would be more than happy to assist you. Take a look at the link below for steps regarding your dilemma. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01000962/