The dishwasher is fine. The installation was horrible. The installers left without showing us hwo to use the dishwasher, and we discovered that they did not level the dishwasher. They sent the same installer back out and he leveled the dishwasher but did not put in the screws to keep the dishwasher from moving around. They setup another service. They called the morning of the install and said they were on their way. At 5:00 pm they canceled without calling us. The dishwasher itself works ok. It is very quite.

[This review was collected as part of a promotion.] I bought this dishwasher with the rest of my appliances last September and I really love it. No more pre-washing my dishes, it works great. The best feature is the silence. It literally makes NO noise. I'm not kidding - totally quiet. Great job Samsung!!!

[This review was collected as part of a promotion.] Bought this about a month ago..I love that it's so quiet but what I don't like is that the pans don't always come clean and I have to rewash by hand..Don't understand as I didn't have to do that with my old one which was 15 years old. Maybe I'm loading wrong but did what book said to do for loading.

[This review was collected as part of a promotion.] I’ve had this dishwasher for two weeks and we run it about every other day. I can’t believe how quiet it is. Dishes are super clean. The features with the racks are great. Also the cleaning options are very good. Only thing I had a problem understanding was getting it started. You have to setup your wash and just touch the start button and close. When you hit start you almost don’t even feel like you did.

[This review was collected as part of a promotion.] We bought this on recommendation from the home remodeling website. The first time I ran it I was so excited about the fact that I couldn't even hear it running. The second time I had to run it I waited until my husband was with me so that I could let him listen for the quiet!!

[This review was collected as part of a promotion.] I purchased this 3 months before a major kitchen renovation. The dishwasher leaked and continues to leak. I’ve had Samsung repair out here at least 2 times and they cannot find a problem. Otherwise the dishes are spotless and I can fit way more in the dishwasher. Love the 3rd rack.

[This review was collected as part of a promotion.] I'll first start off by saying that our original dishwasher (DW) was delivered with a cosmetic indentation in the door. It didn't affect the performance but I only mention it because Samsung customer service agreed to replace the unit as the driver reported it to them. Kudos to them! Now let me begin with how super quiet and feature loaded this dishwasher is! We are replacing a DW that was a top of the line brand known for low decibel, quiet dishwashers. Let me tell you that this Samsung 9950 DW is even more quiet, in fact, with the exception of when it goes through its drain cycles you may hear the draining sound via the sink, and the time remaining display (which I will address later), you can't tell this DW is running! The control panel: is concealed under the counter overhang and it offers various cycles to choose from: Auto, Normal, Heavy, Delicate, Express, and Rinse only. I've only used the auto, normal and heavy cycles, in this short usage time and would expect I would find use for the express during a party or family gathering. The cycle time adjusts accordingly based on the amount of wash time needed. Some of the unique features that differentiate the Samsung DW are the lower rack and cycle enhancement options. You can select "lower rack" and wash only a small load in the lower rack, or you can select "zone booster" to wash heavily soiled items like pots or pans. The Racks: The 3rd rack is a goof d option as it allows a place for the large utensils and extra silverware. The 2nd rack can be raised or lowered which is helpful if larger items/pans are going on the bottom rack. Lastly, the smart control allows you to monitor and control the DW remotely from your mobile phone or tablet, seeing what stage the cycle is in the wash process. I have all of my Samsung appliances, devices, and TVs connected via the SmartThings app and if you are like me being a tech person, this enables you to view and control them in one central place. Oh, I forgot, the time remaining display, as most people will refer to it as, displays information about the current cycle, most notably the cycle time, remaining time, and any delay start settings (which I haven't used yet). I have included a picture of the outside of my DW where you can see in the upper right corner the time remaining in the cycle. Overall, we like this Samsung DW80R9950US dishwasher and are glad that we upgraded. We have the stainless steel version, which does show some finger prints but wipes clean.

WE brought our dishwasher exactly one year ago today. It was added to our products owned list at that time. It was installed about 2 weeks later. The linear arm does not track well and dishes come out dirty. Warranty expired in September for a machine purchased in November...not even a year of warranty. Have tried several times to do the on-line request for service and the site will not let me go past the first screen.

[This review was collected as part of a promotion.] I am amazed by how quiet this dishwasher is compared to any other dishwasher that I have ever owned. I was standing right next to it and could not even hear it running. The customized rack system makes the dishwasher very easy to unload and load on a daily basis. Because of the ease of use, my kids no longer complain about doing the dishes!! I like the front panel showing the remaining run time counter. The outside of the washer is modern and sleek. This is a major upgrade in dishwashers!

[This review was collected as part of a promotion.] I've had this dishwasher for a few months now and I really like it. Pros 1. Extremely quiet. Sometimes it's hard to tell that it's even running 2. Does a pretty job cleaning dishes. 3. Looks great 4. Smart features like wifi etc Cons 1. The wifi feature requires the dishwasher to be on so you can't really operate it remotely 2. Since it doesn't have an inbuilt dryer sometimes the dishes come out a little wet. Adding some rinse-aid definitely helps though