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Customer reviews for Samsung Top Control Dishwasher with Stormwash+ for
Samsung Top Control Dishwasher with Stormwash+
4.5 out of 5 stars
stars
684 ratings684 reviews
  1. 5 stars75% (512)
  2. 4 stars14% (94)
  3. 3 stars4% (24)
  4. 2 stars2% (12)
  5. 1 star6% (42)

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Showing 431-440 of 684 reviews
Jun 14, 2024
Reviewer name: SassyLassy01
4 out of 5 stars
4 out of 5 stars review

Overall good dishwasher

[This review was collected as part of a promotion.] The Samsung AutoRelease Smart 42dBA Dishwasher has received mixed feedback from us. **Pros:** 1. **Quiet Operation**: how quiet this dishwasher is). 2. **Good Cleaning**: impressed with how well it cleans, even making glassware look hand-washed and polished 3. **Flexible Interior**: The third rack, adjustable middle rack, and foldable separators make it easy to fit different types of dishes and utensils 4. **Smart Features**: Integration with smart home systems like Smarthings and smartphone control adds a layer of convenience **Cons:* **Build Quality Problems**

Review from Samsung US
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Jul 16, 2025
Reviewer name: Dana
3 out of 5 stars
3 out of 5 stars review

Delivery/Install Company lacking

I really like the dishwasher. I am deducting stars because I experienced the 'Free delivery, installation and haul away' issue that others have described. The gentleman from RXO walked in and it immediately seemed like he had no interest in installing the dishwasher. He took a picture of a little piece, told me he can't do the install because of said piece and stated that I would need to call a plumber to have it installed. First, that is not how specialized installation is described in the product details. It states that delivery, install and haul are INCLUDED in the price, even in a specialized install is required. We were told we could refuse the delivery or accept the delivery and figure out a way to get it installed. We accepted the delivery and my husband (NOT A PLUMBER BTW) was able to install the dishwasher WITH NO ISSUES all by himself. The little piece the RXO gentleman pointed out literally didn't even get touched during the install so I have no idea why that mattered to the point where he stated he could not do the install. Bad customer service. I'd pick a different delivery and install company to be the face delivering your product to customers.

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reply from Samsung

Dear Valued Sam&#39;s Club Client, <br /> <br />To better assist you with the delivery and installation of your dishwasher model, please contact our Sam&#39;s Club Customer Service Department at 1-800-749-5367. Their hours of operation are listed below:<br /><br />Phone Hours:<br /><br />Monday–Friday: 8:00 AM – 11:00 PM<br />Saturday: 9:00 AM – 9:00 PM<br />Sunday: 12:00 PM – 7:00 PM<br /><br />They can promptly address your specific concern or connect you with your local store. <br /> <br />Leo

Apr 5, 2025
Reviewer name: Smar
4 out of 5 stars
4 out of 5 stars review

Very clean - tough to load.

[This review was collected as part of a promotion.] This dishwasher does a good job cleaning but it’s strange to load. I can’t fit as much in the dishwasher as my old one meaning 2 loads per day instead of 1. Also the bottom rack comes off the track when pulling it out to load it.

Review from Samsung US
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Nov 2, 2023
Reviewer name: Aaron
1 out of 5 stars
1 out of 5 stars review

Do not purchase Samsung products

I have had the dishwasher for 13 months. The rinse arm under the middle basket continues to fall off even after reattaching. Overall the dishwasher sucks. It does not wash completely nor does it dry completely. Most of the time the dishes come out dirty and still wet even after sitting over night. What makes it worse is the terrible customer service from Samsung. Replacing people to address concerns with robots and automation is not the way to go. It is extremely difficult to get ahold of a human being at Samsung. Once you finally reach someone, you are bounced around until someone bothers to help. No one takes responsibility and the representatives give you a number to call.

Review from Samsung US
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reply from SEA Care

Aaron, we know how challenging it is to deal with a dishwasher not cleaning and drying the dishes thoroughly. Let us help to better its performance. Below is a link to help you diagnose why your dishes are not clean after using the dishwasher. Please click on the embedded words. Dishes are not cleaned after using the dishwasher https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes If your dishwasher does not dry your dishes, this guide will help you. Please click on the embedded words to complete the troubleshooting steps. Dishwasher does not dry dishes https://www.samsung.com/us/support/troubleshooting/TSG01001910/ Please see pages 42 to 43 under the "Nozzles" section of the manual for assistance regarding your nozzle falling off and pages 48 to 50 under the "There are food particles remaining on dishes. (Not cleaning properly.) and Does not dry dishes well," for more details. Manual https://downloadcenter.samsung.com/content/UM/202308/20230809164225409/North_America_DW7000B_WEB_DW0005_English.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146481260) to help our team pull up your information. Have a great day. ^Camille

Sep 15, 2025
Reviewer name: FDCO
2 out of 5 stars
2 out of 5 stars review

Not as good as the prior version

[This review was collected as part of a promotion.] The dishwasher I replaced is not as powerful as it used to be. I often have to pre-wash and rewash the dishes. I’ve also noticed rust spots on the dishes. Additionally, the bottom rack doesn’t fully adjust to lay flat, which is not very functional for pots and pans. The third rack only works for utensils if they’re pre-washed. Honestly, I wish I had tried to repair or save the older version. It seemed sturdier and functioned better.

Review from Samsung US
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reply from SEA Care

Greetings, We want to ensure your dishwasher always functions at its best. Let's get this taken care of. Please click the links below to address any issues you may have with your dishwasher. For tips, click the hyperlinks and watch the embedded video (if available). Dishwasher cycle ends before dishes are clean: https://www.samsung.com/us/support/troubleshoot/TSG10000118/ To maximize the potential of the racks, please refer to pages 14-23 of the dishwasher's manual under "Basic use of racks (See "Angle of the plate supports and Height adjustment") and Loading the dishes": https://downloadcenter.samsung.com/content/UM/202407/20240725150612536/North_America_DW7000B_WEB_DW0005_English_240710.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150739135, to help our team locate your information when you message us. Have a great day. -John

Oct 27, 2022
Reviewer name: MeeK
1 out of 5 stars
1 out of 5 stars review

Worst dishwasher EVER!!

[This review was collected as part of a promotion.] I do Not recommend this to any one. It has Not worked ever since it was installed. It is annoying it leaks, Not the supply line but the Dishwasher itself leaks and the support is lack luster. I do not have the patient to deal with incompetence.

Review from Samsung US
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reply from Samsung Care

Thank you for reaching out, MeeK! Let's resolve the leakage using the following links below. To help you with the leakage in your dishwasher, you can make use of the link below: https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking Proper leveling your unit will help to prevent leaks: https://www.samsung.com/us/support/answer/ANS00080768/ It would be great if you could tell us a bit more details about your non-functioning unit to determine how we can assist in the best way. Please feel free to get back to us via the following options for assistance: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145100510, to help our team pull up your information. Thank you for being a valued Samsung customer. Have a great day. ^Chrystel

Jan 2, 2024
Reviewer name: hoonie
1 out of 5 stars
1 out of 5 stars review

Do not buy. It's a LEMON.

Nothing but issues with this dishwasher. I owned this for just over a year. 4 months later, i got a Leak error. 9 months later another leak error. 12 months later another leak error. Now, not even 30 days past my last service, I got another leak error. Worst part is now I'm out of warranty. This product was a big LEMON. It's so frustrating because of all the time we didnt have the dishwasher waiting to get it serviced, not to mention needing to be present for the dishwasher to be fixed.

Review from Samsung US
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reply from Samsung Care

Greetings, We can imagine how it feels to deal with an error code. Let us help you. Please visit the link below for the steps if the dishwasher has a leakage error code. You can click on the embedded "dishwasher leaks water" word within the article to see the steps if there is a visible leak in the dishwasher. https://www.samsung.com/us/support/troubleshooting/TSG01002074/ Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146705620, which will help our team pull up your information. ^Rainly

Nov 7, 2022
Reviewer name: Happy customer
5 out of 5 stars
5 out of 5 stars review

Super quiet cleaning machine!

[This review was collected as part of a promotion.] My dishwasher died so I wanted to make sure I replaced with a similar unit that didn't break the bank and had modern features. After reading countless reviews of various models and brands I decided on the Samsung 42dba Smart dishwasher and I am so glad I did. It was competitivey priced and is unbelievably quiet. The first few times I ran it I honestly turned it off and on again mid cycle to check if it was even on! Great dishwasher!

Review from Samsung US
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Oct 9, 2024
Reviewer name: GerryW
4 out of 5 stars
4 out of 5 stars review

Outstanding features+clean,will hold5for longivity

[This review was collected as part of a promotion.] Less than a month to see how this DW holds up. Would need a year to see if the negatve reviews are merited. Will give features an A except for start button doesnt give indication it is in start mode. Cleans great in all cycles. Powerwash + are Xtra great features along with lower rack only clean, self clean mode, & options for light to heavy.

Review from Samsung US
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Feb 27, 2025
Reviewer name: JDY13
5 out of 5 stars
5 out of 5 stars review

Quiet with decent capacity for all types of dishes

[This review was collected as part of a promotion.] We have had this dishwasher for over a month now and had had zero issues and it has a good number of racks and capacity for all types of dishes. All dishes have been cleaned appropriately, and the machine is super quiet while running to the point I have to check that it is still on sometimes.

Review from Samsung US
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