Hello there, We understand how frustrating it is when a dishwasher isn't working. We want to speak to you directly to gather more information about the dishwasher so we can find the right solution to fix this. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148691965) to help our team pull up your information. Have a great day. ^Camille

Hello there, We understand your frustration and know the importance of a reliable appliance. We want to discuss this matter to determine how we can further help you with your dishwasher. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146582230) to help our team pull up your information. Have a great day. ^Camille

Interesting review, RayVee. Let's go ahead and take a further look into the dishwasher and how to get it back on track. When a cycle is started, the dishwasher will first attempt to drain excess water left over from previous cycles. This will cause the dishwasher to sound like it is working, although no water is actually filling the unit yet. This is normal. After the unit runs a drain cycle (approximately 35 seconds), it will then proceed with the selected wash cycle. Here is a link to "Samsung dishwasher does not start or fill with water": https://www.samsung.com/us/support/troubleshooting/TSG01000965/ I also shared this link about "Dishwasher won't start a cycle": https://www.youtube.com/watch?v=CCin9FqQ3xI You may also refer to this link about "Samsung dishwasher cycles, options, and settings": https://www.samsung.com/us/support/answer/ANS00084182/ For reference, I also added this link about: Samsung dishwasher cycle takes a long time to finish: https://www.samsung.com/us/support/troubleshooting/TSG01001909/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1145265760), which will help our team pull up your information. Have a great day. Melardo