Dear Valued Sam's Club Client, We understand how you feel about not being advised about an upgrade fee for installing your dishwasher. To better assist you, don't hesitate to contact our Sam's Club Customer Service department at (800) 749-5367. Call Monday to Friday between 8:00 am to 11:00 pm (ET), Saturday from 9:00 am to 9:00 pm, and Sunday from 12:00 pm to 7:00 pm EST. They can answer your questions or transfer you to your local store to answer your concerns. Have a great day.-John

Hello there, We would love to discuss your dishwasher to determine how we can best assist you. For more details on the standard limited warranty coverage on the link below 12 Months Warranty parts period Your product has a Twelve (12) month labor period 12 Months Warranty parts period Your product has a Twelve (12) month part coverage Register your device to check your coverage, some retailers may offer an extended warranty term. Additional parts coverage Your product may qualify for additional coverage. Refer to the warranty statement located in the product's user manual. Warranty https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=DW80B7070UG/AA Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147620310) to help our team pull up your information when you message us. Have a great day. ^Charles