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Customer reviews for Thermacell Patio Shield Mosquito Repeller, Bonus Pack with 48 Hours of Mosquito Protection, Choose Color for
Thermacell Patio Shield Mosquito Repeller, Bonus Pack with 48 Hours of Mosquito Protection, Choose Color
4 out of 5 stars
stars
604 ratings499 reviews
  1. 5 stars65% (392)
  2. 4 stars9% (57)
  3. 3 stars7% (40)
  4. 2 stars3% (16)
  5. 1 star16% (99)

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Showing 91-100 of 499 reviews
Aug 2, 2018
Reviewer name: Kathi
5 out of 5 stars
5 out of 5 stars review

Finally . . .

After 27 years, I can finally enjoy my flower-filled front porch without covering yself with all that yucky, spray-on stuff! This works great and I also bought the MR-450 portable unit to use while working around the entire yard, but mostly in the back, where there seems to be a mosquito hatchery!! Highly recommend and the light scent not only is more than bearable, but gives an unobtrusive reminder that it's hard at work!

Review from thermacell.com
Helpful?5A7VM9LXIO9313592614402
Jul 7, 2020
Reviewer name: Tom411
2 out of 5 stars
2 out of 5 stars review

Good product, BUT

I bought one Green repeller and we liked it so much we bought two more. The first one came with a cap and the next 2 didn't have the cap. I thought it could have ben a packing mistake. After calling customer service I was told they don't have caps anymore . Strange because the advertisement still says cap included. They have lost a formerly happy customer. Returning the the ones without caps.

Review from thermacell.com
Helpful?5A7VM9LXIO9313592614402
reply from Customer Service

Thank you for contacting us. The Patio Shield no longer comes with the cap for the repeller. Thermacell discovered the caps were causing more errors than they were intended to prevent. The caps were, trapping dust, debris, and residue which was causing the device to not work properly. In order to provide the best consumer experience and a product that works wonderfully, Thermacell decided to remove the cap from all devices as the cap was not required for the repeller to function. We hope this helps answer any questions you may have about your device.

Apr 1, 2023
Reviewer name: Haines08
5 out of 5 stars
5 out of 5 stars review

Amazing Coverage!

This is simply the best product ever. It really does keep the mosquitoes away and living in Florida that's important! The range is extremely accurate. We're planning an LED Easter egg hunt soon and plan to buy more to strategically place around the yard. Works perfect.

Review from thermacell.com
Helpful?5A7VM9LXIO9313592614402
Aug 5, 2019
Reviewer name: Jerrysky
3 out of 5 stars
3 out of 5 stars review

Not sure yet

I had to take the first unit back for a replacement. First one would only stay on for about a second or two, I could still hear the gas but the light would extinguish almost right away. The new unit was placed on the patio for about a half hour and when we came out the light was off. It took quite a few tries before the light would come on, this time I left the top off and it seemed to stay on. We'll see if it keeps the mosquitoes away. So I'm not sure yet.

Review from thermacell.com
Helpful?5A7VM9LXIO9313592614402
Jun 19, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Love love love this!

I bought this about a month ago because my area has mosquitoes populations that are out of control due to ponds and sitting water. I'm allergic to mosquitoes and so are a couple of my teenage children. The sprays on the market although they sometimes work, leave you having to shower off or in my case, more allergies. The thermacell works great and I can sit out early am and at dusk with my Coonhound and enjoy the time i!

Review from thermacell.com
Helpful?5A7VM9LXIO9313592614402
Mar 30, 2023
Reviewer name: MsMo
3 out of 5 stars
3 out of 5 stars review

Not Quite What We Expected But Will Try Again

I was really pumped to give this a try especially for my youngest who can't really enjoy the outdoors because he is a bit allergic to mosquitoes. We got it set up nice and high, made sure everything was done correct and that is stayed lit (which it did), once going it worked to take away a few mosquitoes but we were still getting bit up and could not really enjoy like we thought we'd be able to. The nights have been really cold and stormy so on the next nice evening we will give it another go, see what happens and maybe have a chance to update our score.

Review from thermacell.com
Helpful?5A7VM9LXIO9313592614402
Sep 8, 2018
Reviewer name: Ouch
1 out of 5 stars
1 out of 5 stars review

Does not work at all

This review will likely never be posted because I found therma cell useless I bought this 2 weeks ago and used it according to directions. After allowing it to warm up for 30 min I was quickly swarmed by mosquitos with them even landing on the unit. I do not recommend this product as it does not work as they promised .

Review from thermacell.com
Helpful?5A7VM9LXIO9313592614402
reply from Customer Service

Thanks for your review, and we are sorry that your experience with Thermacell was less than excellent. By the looks of your product (the mat being so blue), I am going to speculate your device never actually got turned on. Did the mat have a small amount of smoke emanating from it, and did it ever turn white? We'd love the opportunity to get this product working for you. Please contact us at service@thermacell.net or 1-866-753-3837, we're available 24/7.

Jun 18, 2020
Reviewer name: Alley
1 out of 5 stars
1 out of 5 stars review

Wish I knew if it worked.

We recently bought a thermacell and it does not work. Not glowing light....NOTHING! Tried buying a refill pack as maybe the Butane defective. Watched several you tube videos thinking maybe we weren’t doing something right. Followed every step on the instructions as well on you tube and still no glowing light.

Review from thermacell.com
Helpful?5A7VM9LXIO9313592614402
reply from Customer Service

Hi there! Thanks for the review. We are sorry that your Patio Shield Mosquito Repellent is not working to our quality standards, but we can hopefully help! We’ve got thousands of happy users to date, and have tested it extensively in extreme buggy conditions before we put our name on it. You can always contact us at service@thermacell.net or 1-866-753-3837 with questions or concerns. There is a 100% Satisfaction Guarantee on all Thermacell products. Before reaching out, could we ask you to try a few things? • Please be sure to properly insert the fuel cartridge and replace it approximate every 12 hours. Also, you should replace the insect repellent mats approximately every 4 hours (it will turn white on the top side). • Ensure the cap is removed and remains off during operation. • To ensure the unit is working properly, please be sure that there is an orange light glowing in the view hole (… on the top of the repeller or on the brim of the lantern) • This product is fueled by butane which means it starts very much like a gas grill does. Turn the valve on, wait 5 seconds, then click “start”. It might take a few times like it takes a few times to get a grill going!

Apr 22, 2023
Reviewer name: KKBLUV69
5 out of 5 stars
5 out of 5 stars review

Absolutely A Game Changer!

I already knew about Thermacell Portable Repellent and was impressed. So i bought several of the Patio Thetmacells for my mother's 81st birthday party. Everyone was so astonished how there were no insects flying around, no mosquitoes nor flies. This is one awesome device and I feel blessed to have them. I have been recommending your products to everyone i know. Now i can sit outside in the evening unafraid of getting bit ot aick. Keep up the excellent work.

Review from thermacell.com
Helpful?5A7VM9LXIO9313592614402
Apr 20, 2019
Reviewer name: Nannie
5 out of 5 stars
5 out of 5 stars review

Bought on a slim chance

I can’t say enough about these products. I purchased several different styles of these repellants. We had a trip planned for the North woods of WI and wanted to be able to enjoy outside with layering my skin with chemicals. I really didn’t think they would work, boy was I proven wrong. After the first night our family dubbed the protected area as “The circle of trust”. As long as you were in the radius of the Thermacells no flying bugs of any kind. Walk away from the circle of trust, you were fair game for the war of human and mosquito. The mosquitos were out almost all day, so the circle of trust or a single unit would travel from cabin to cabin, while on a walk or fishing from the pier. I did purchase twice as many as recommended for a 40 square foot area. We had 17 in our group for that week in WI. Not one bite on anyone as long as they were near a Thermacel unit. They REALLY WORK!

Review from thermacell.com
Helpful?5A7VM9LXIO9313592614402