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Customer reviews for Galaxy Faux Leather Power Theater Recliner for
Galaxy Faux Leather Power Theater Recliner
4.2 out of 5 stars
stars
976 ratings416 reviews
  1. 5 stars58% (563)
  2. 4 stars20% (192)
  3. 3 stars10% (97)
  4. 2 stars6% (56)
  5. 1 star7% (68)

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Showing 71-80 of 416 reviews
Mar 26, 2022
Reviewer name: Celadonia
2 out of 5 stars
2 out of 5 stars review

Great features, crappy chair

My husband surprised me with this chair because it has all these features and looks nice. Sadly, the cover for one of the storage compartments was bent and and didn't cover the compartment all the way. We tried fixing it but it wasn't possible and putting an arm on it made it so much worse. Just from a regular sized human arm, the other one started doing the same thing within 2 days of purchase. The lumbar part of the chair was the worst. It actually made my back hurt so bad! I usually don't have back problems so this was new to me. This was one of the most uncomfortable chairs I have ever sat on. We returned it after 3 days.

Helpful?5G1AK3SKRDYE13591108178
reply from Supplier Response

We are so sorry to hear about the issues you are having with the recliner! We would love the opportunity to make this right for you. Please contact our Customer Experience Team at samsclub@abbysonliving.com with your order number so we can better assist! - The Abbyson Team

Sep 16, 2024
Reviewer name: rob76
1 out of 5 stars
1 out of 5 stars review

not a good purchase for me

I received my recliner on September 11 24 this chair is very uncomfortable leg section will not stay extended if you put any pressure on it with your legs the seat and back has a 3 inch gap between them over all worst purchase ive ever made should not buy unless you can sit in it prior to purchase.

Helpful?5G1AK3SKRDYE13591108178
reply from Abbyson Living

Thank you for your feedback. We're sorry that it didn't meet your expectations. It's unusual to hear, as this is a very popular item. Please contact our Customer Experience Team for further assistance at samsclub@abbysonliving.com. - The Abbyson Team

Feb 10, 2023
Reviewer name: Benny
1 out of 5 stars
1 out of 5 stars review

Don’t, unless on sale.

Bought 50% off. Good motion, handy usb and cup holders. It’s like sitting on a hard bus bench. There’s no headrest adjustment so when you recline you either don’t lean back or you look at the ceiling. Half off made it a great price but otherwise, shop elsewhere.

Helpful?5G1AK3SKRDYE13591108178
reply from Supplier Response

Hi Benny! The seating is firm, but it will soften with use. The firm seating will retain its supportive structure over time. Please contact our Customer Experience Team to further assist with any issues at samsclub@abbysonliving.com - The Abbyson Team

Dec 28, 2023
Reviewer name: swtns
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice for the price

Good product for the price of sale. It’s sturdy and nice looking easy to assemble and very comfortable. There is one thing wrong with this chair. The storage in both arms would be of great use …IF the arms came out further , it’s very hard to get items out while sitting in the chair and there is 2 huge hinges that will hurt you if you are not very careful..

Helpful?5G1AK3SKRDYE13591108178
reply from Abbyson Living

Hi Swtns, Thank you for taking the time to provide your feedback on the Lexington Power Motion Theater Recliner. We're glad to hear that you find it sturdy, attractive, easy to assemble, and comfortable. Your input regarding the storage arms is invaluable, and we take it seriously as we continuously strive to improve our products. We will consider your comments about the hinges and accessibility in our future design enhancements. If you need further assistance or have any more feedback, please don't hesitate to contact us at (888) 406-0838. - The Abbyson Team

Feb 16, 2023
Reviewer name: Mindy
1 out of 5 stars
1 out of 5 stars review

Only if your TV is on the ceiling.

It's beautiful, heavy and works silently and perfectly ONLY the back rest is constructed so that if you lean back you are looking at the ceiling. Also, NOT for tall people. I am 5'10 and my feet hung off about a foot which made it wholly uncomfortable. Such a shame! I bought the ivory and it was stunning. I had to send them back as we could not use them in any capacity.

Helpful?5G1AK3SKRDYE13591108178
reply from Supplier Response

Hi Mindy! We are sorry to hear that the recliner did not work out. We do appreciate the feedback that you have shared, so we can improve products in the future. - The Abbyson Team

Apr 8, 2021
Reviewer name: Marilyn B
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

My butt or my back?

The chair was a wonderful buy and is very well made. For me, however, the seat is much too hard. I'm disabled with arthritis throughout my spine and spend a lot of time in the recliner. It needs bertter seat padding -- but the back support is great.

Helpful?5G1AK3SKRDYE13591108178
reply from Supplier Response

Hi there, furniture does tend to soften with time, but remain durable. Glad to hear it is supportive in the back, and a good value! It is a great chair. Enjoy!

Mar 19, 2022
Reviewer name: DP
5 out of 5 stars
5 out of 5 stars review

Excellent Comfortable Chair

I just received 4 of these Ivory color chairs. They are nice, comfortable and large. Assembly of back rest is easy. Entire set up for one chair takes 15 mins. You will need 6” space on back to fully extend chair without touching wall. The price is on sale and perfect for your home theater room. They have great color choice as well to fit your decor.

Helpful?5G1AK3SKRDYE13591108178
reply from Supplier Response

Thank you for taking the time to share your detailed review! We are happy to hear that you found the assembly easy! We strive to make the assembly process trouble-free for members. Enjoy the new recliner! - The Abbyson Team

Dec 22, 2024
Reviewer name: Keith D
1 out of 5 stars
1 out of 5 stars review

Not The Same Chair!

BUYER BEWARE!! I just bought this and I am disappointed as the quality of the chair is nowhere near the quality of the same chair I bought a year and a half ago. There are quite a few differences but the main one is that the chair back and armrests are significantly less plush than the same chairs from a year and a half ago. They seem to have skimped on the materials and even replaced the leather in the armrest compartment with fabric. I couldn't believe it the first time I bought it so I returned it but the replacement was the same exact way. The 1 star rating is because of this as I bought this chair to match the two I already have but this one does not match and looks cheaper. Also this arrived from a company called Abbyson Home and not Lexington so I don't know if the company change is the reason for the discrepancies.

Helpful?5G1AK3SKRDYE13591108178
reply from Abbyson Living

Keith, thank you for your feedback on the Lexington Power Motion Theater Recliner. We’re sorry to hear about your disappointment with the quality. If you’d like further assistance, please contact us at samsclub@abbysonliving.com or 1-888-406-0838. - The Abbyson Team

Oct 4, 2021
Reviewer name: TBone
2 out of 5 stars
2 out of 5 stars review

Not very comfortable and very loud.

I bought this about two months ago and wanted to give it some time to write a fair review. The chair cushions are rather hard and not very comfortable. I hoped it would soften up over time but still remains quite rigid. The second problem is the noise. Whenever you recline the chair, the seat cushion and the arms rub together creating a ridiculous sound that echoes through the house. Imagine a birthday clown making balloon animals turned up to eleven. The only reason it didn’t get one star is because it still functions as a chair for now.

Helpful?5G1AK3SKRDYE13591108178
reply from Supplier Response

You'll find this seating is structured and firm upon arrival. Over time with use the seating will soften, but remain supportive. Regarding the noise, we are able to assist with these issues. Please reach out to our Customer Experience Team samsclub@abbysonliving.com - The Abbyson Team

Jun 16, 2020
Reviewer name: Ann66
4 out of 5 stars
4 out of 5 stars review

Overall great purchase

I bought this about a month ago It arrived in very good condition as was easy to put together with only 2 pieces. The color is very nice(brown) and all the features are what I wanted. The only reason I gave it a 4 star and not a 5 is the chair is not as cushiony as I would like for it to be. Otherwise it's very comfortable

Helpful?5G1AK3SKRDYE13591108178
reply from Supplier Response

Hello! We are so glad you are happy with your purchase and we greatly appreciate the feedback! <br /><br />-The Abbyson Team