We're glad you are enjoying your new recliner! It's perfect for relaxing. We hope you consider Abbyson Living again in the future!<br />-The Abbyson Team

We are sorry to hear that the recliner is not working out! We do suggest reviewing dimensions of the product to ensure it will fit as expected. If there is anything our Customer Experience Team can do to further assist, feel free to reach out to our team at samsclub@abbysonliving.com - The Abbyson Team

Hello, the zipper can be easily attached once you recline the chair. Please stand beside it, recline it all the way, and zip it up. If you have any questions please reach out to samsclub&#64;abbysonliving.com. Hope this helps! - The Abbyson Team

We love to hear this! We take pride in producing high-quality products for a great value! We hope you choose to shop Abbyson again in the future. Enjoy your new recliner! - The Abbyson Team

Hi Corey! We appreciate the feedback as this allows us to improve products in the future. The seating is firm, but it will soften with use. What you will find is that the seating will retain its supportive structure over time. Please contact our Customer Experience Team to further assist with any issues at samsclub&#64;abbysonliving.com - The Abbyson Team

That's so great to hear, we're so pleased you are happy with your new recliner,<br />-The Abbyson Team

Great to hear, it is nice quality. Yes, furniture does tend to soften with time, yet this recliner will remain durable. This is a great recliner, we recommend using it a few days to soften. Hope this helps! - The Abbyson Team

Thank you for sharing, Alice! Enjoy your new recline! - The Abbyson Team

Hi Jeanie! We appreciate the time spent to review the Lexington Recliner. Enjoy your new recliner! - The Abbyson Team

Thank you for sharing your feedback! The USB port is a great feature of the recliner! Enjoy the new recliner! - The Abbyson Team