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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,064 ratings1,028 reviews
  1. 5 stars73% (775)
  2. 4 stars16% (165)
  3. 3 stars7% (73)
  4. 2 stars2% (26)
  5. 1 star2% (25)

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Showing 681-690 of 1,028 reviews
Oct 14, 2022
BlondyTX
5 out of 5 stars review

Perfectly portioned for easy lunch preps!

Love these chill boxes for easy morning lunch prep with the freezer pack ready to go! The spaces are perfect size for a sandwich, fruit, pretzels/goldfish, and a treat. Or at least that’s how I use it and it takes the guesswork out of “what to send for lunch?” on early mornings! Customer service was so quick to work with too when we had a latch snap.

Review from Bentgo
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Aug 20, 2022
Tiradodee10
5 out of 5 stars review

Great customer service

I let my little guy pick out his own lunchbox this school year and he choose the bentgo box. He absolutely loves all of the different compartments for different snacks. It is very convenient and perfectly portioned for my picky eater, i also love the icepack, he eats lunch at 1045am so it works well for him.

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Jul 17, 2022
JessicaB
3 out of 5 stars review

5 star customer service, but 2.5 star product

I recently purchased a two pack of the green/navy ice pack kid boxes. Although the ice pack is an amazing idea, I feel that there is a major design flaw. With both of my boxes the inner compartment (Ice pack and lunch tray) do not clip securely into the outer box. We have a few bentgo boxes without ice packs and these always click in and never move around. I feel that this is because the lunch tray in the ice pack model is much thinner than in the original bentgo boxes and can bend and therefore pop out easily. The fact that things do not stay clicked in also makes securing the lunch box closed challenging. The latch also pops open super easily. On a few occasions my daughter’s lunch has ended up all over her back pack which as you can imagine is very stressful for a kindergartener. We have never had these concerns with our other bentgo boxes. Maybe with older kids these concerns would not be a problem. But for a 3 and 5 year old these concerns are difficult to overcome. I really wanted to love the ice pack boxes but given my many concerns the convenience is just not worth it. The orginal Bentgo lunch box is far better quality in my opinion. Customer service was great! They understood my concerns and rectified the situation quickly.

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Apr 10, 2023
CEAR
5 out of 5 stars review

Great Customer Service/Lunch Box

Bought the chill lunch box after enjoying the original one that was given as a gift. When the original started to leak, I called customer service and they agreed to replace it with another chill box since we liked it so much! The chill lunch box is sleek and colors are vibrant. It's great that it can be used with or without the ice pack

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Mar 8, 2023
KristiJ72
5 out of 5 stars review

Amazing features!

I bought this lunchbox for my daughter for school and have LOVED every second of using it! It's so easy to make lunch for her and the different compartments help me to give her a variety of foods without having to use a bunch of plastic bags. I love the size of the lunchbox, too. My daughter can get overwhelmed by too much food in front of her at one time, so the different sections really help her to not get so overwhelmed and eat a good amount of whatever she likes that day. The ice pack is easy to store in the freezer (it doesn't take up much space) and works for hours! Highly recommend!

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Aug 25, 2022
Britt126
3 out of 5 stars review

Britt

I really loved the idea of this lunch box to keep my kids food cold at school. Unfortunately it’s too heavy for a kindergartner to put in his backpack. So it will be back to using ice packs for us. For family trips it will be great but not for walking bravely into the classroom.

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Nov 19, 2023
Amyp
5 out of 5 stars review

Great Lunchbox!

This is my daughters 3rd Bentgo box! Doesn’t leak and keeps everything put, great for picky eaters cause you can do a variety of their fav foods! Switched to the chill one since the compartments are larger since she’s getting older! I had to contact customer support, they were quick to get back to me with excellent customer service! great product and great company! Definitely worth it!

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Jan 9, 2024
KTURB
5 out of 5 stars review

My Son Loves His Lunch Box

I purchased the chill lunch box about a year ago from my toddler. He uses it daily at daycare and it has been great! He likes that he can open it himself and each food has its own spot. The freezer pack is perfect to keep his lunch cold because the daycare doesn’t refrigerate lunches for the kids. I would highly recommend this product.

Review from Bentgo
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Nov 3, 2022
Mom_who_loves_bentgo
5 out of 5 stars review

The best lunchbox that will keep your food cold

I always wanted to have a lunchbox (bento style) that will keep my kid’s food (like hummus, cheese, avocado, etc) cold and fresh for hours till they eat at lunch, this is definitely the best one you can find that will do that! The portions inside are good, easy to open and the size is perfect for their lunch boxes! Will highly recommend!!!

Review from Bentgo
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Oct 27, 2023
slop
5 out of 5 stars review

Functional, Nice Lunch Box Design for kids

The Bentgo Kids Chill lunchbox has a nice design. The icepack that comes as part of the lunchbox works well and saves space. The compartments are a good size for my children, and help me to put together a balanced lunch. It is leak proof. The one issue I've had with the lunchbox is mold appearing on the seal. However, Bentgo customer service has been helpful in addressing this issue. Some tips for prevention are washing with White distilled Vinegar regularly, using cling wrap or other plastic over the lid interior silicone, and completely drying after each cleaning - as opposed to air drying.

Review from Bentgo
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