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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,064 ratings1,028 reviews
  1. 5 stars73% (775)
  2. 4 stars16% (165)
  3. 3 stars7% (73)
  4. 2 stars2% (26)
  5. 1 star2% (25)

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Showing 1-10 of 1,028 reviews
Sep 22, 2025
Erica
5 out of 5 stars review

Verified Purchase

Please make extra trays and lids!

My kids love the original bentgo chill box but their growing appetites made us really excited to try this larger version. The chill max is as great as the original with a moveable divider bonus. The built in ice pack in the max chill can nest under the ice pack of the chill for efficient freezer space. Hoping you will sell lids and extra trays for the chill max so we can pack our lunch the night before and store in the fridge.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Mar 27, 2026
Marjie
5 out of 5 stars review

Verified Purchase

Love the chill

Love the chill lunchbox. Much easier than a regular lunchbox plus ice pack. My kid is a huge fan of the streamlined option!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Oct 10, 2025
Kira
5 out of 5 stars review

Verified Purchase

Lunchbox to the rescue

I work with alot of people and one mini fridge to cram our lunches into. This lunchbox allows me to skip the fridge drama because i can keep it on my desk til lunch.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
May 29, 2025
Brea
5 out of 5 stars review

Verified Purchase

Perfect for on the go healthy snacks

A perfect, durable “lunch box” for my toddler. It makes it so easy to pack a healthy snack while we are out all morning or afternoon. Food stays cold for hours. I especially love the removable compartments to change the sizes of the boxes depending on what snacks we pack that day. I love the hard shell to throw in the car, bottom of the stroller, or even a backpack. It’s thin enough to fit easily anywhere along all the other stuff that comes with kids. Highly recommend purchasing a few of these!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Aug 16, 2025
Erin
4 out of 5 stars review

Verified Purchase

Too small, but nice if you don't need a binder.

Super cute, seems sturdy and well-made. But the size. It won't fit a binder without serious wrestling. Kids in the age bracket listed for this bag often have folders and binders and a bag needs to hold them easily. The colors are vibrant and zippers worked easily. The organization pockets were nice - not too many to where things get jumbled, but enough to keep things tidy.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Sep 9, 2025
Sara A
4 out of 5 stars review

Verified Purchase

I love this model but be careful with mold

This is the third one that I but, it is excellent size and beautiful model but one day my daughter left it in her backpack for only 2 days and it was so moldy, I tried to wash it several time and I couldn’t removed it so I ended up getting rid of that. It is kind of expensive so be careful with that

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Sep 14, 2025
Ashley P.
4 out of 5 stars review

Verified Purchase

Nice built in ice pack

This was my kids first time using this Bentgo box with chill pack. I’ve always used the standard one. I really like the built in ice pack. It’s a little difficult opening and closing the lunch container the reason for 3 stars. But overall we like it. And I like the compartments it has in this one. I will probably purchase more for my other two kids in the future.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Aug 10, 2025
Maggie
3 out of 5 stars review

Verified Purchase

Small

Love the print and the idea of the lunchbox on the bottom. I do wish the box part was removable, but knew that it wasn’t before hand so no big deal. The backpack, however, is very small inside and needs to be a couple of inches taller. Right now we have to bend my kiddos take home folder to fit inside and if she wanted to put a sweatshirt or jacket in there it would be full.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from Customer Service

Hi Maggie, Thank you for taking the time to share your feedback about your Bentgo Kids Prints 2-in-1 Backpack & Lunch Bag. We sincerely apologize that your experience hasn't been what you expected. Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at (714) 668-0300 or support@bentgo.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support

Dec 3, 2025
Sara
1 out of 5 stars review

Verified Purchase

Idk!!

I'm not sure if the issue is with the item I received or if it's just how this product is made, but the inner compartments don't fit properly. The pieces feel loose and keep shifting, which makes the lunchbox a bit inconvenient to use. I expected the compartments to lock in place, but they don't sit securely at all.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from Customer Service

Hi Sara, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Chill Mini Lunch Box not locking properly. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Sep 13, 2025
User
1 out of 5 stars review

Verified Purchase

Too small

This backpack is way too small for a kindergartener or first grader—I couldn’t even fit a standard binder inside. The design idea is good, but it’s just not practical. What’s really frustrating is that returns aren’t free and are such a hassle, so I’m stuck keeping it even though it doesn’t work for us.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from Customer Service

Hi User, Thank you for sharing your feedback about the Bentgo Kids Prints 2-in-1 Backpack & Lunch Bag. We’re so sorry it didn’t meet your expectations in terms of size and practicality for your child’s needs. We understand how important it is for a backpack to fit everyday school essentials like binders, and we regret that this one wasn’t the right fit. All Bentgo products are covered by our 2-year warranty, so please feel free to reach out to us at support@bentgo.com or 714-668-0300. We’d be happy to assist you with options to better fit your child’s school day needs. Thank you again for your feedback—it truly helps us improve. Thank you, Jessica Bentgo Customer Support