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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,105 ratings1,069 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (172)
  3. 3 stars7% (80)
  4. 2 stars2% (27)
  5. 1 star3% (34)

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Showing 591-600 of 1,069 reviews
Apr 10, 2023
Reviewer name: CEAR
5 out of 5 stars
5 out of 5 stars review

Great Customer Service/Lunch Box

Bought the chill lunch box after enjoying the original one that was given as a gift. When the original started to leak, I called customer service and they agreed to replace it with another chill box since we liked it so much! The chill lunch box is sleek and colors are vibrant. It's great that it can be used with or without the ice pack

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Jul 8, 2023
Reviewer name: DCTwinMom
5 out of 5 stars
5 out of 5 stars review

My twins love them!

Bought these for my twins when they started preschool. The size is perfect for school lunches, the built-in ice pack is super convenient, and, in the two years since purchasing them, I've never had an issue with leaks. So pleased with the product, that I brought a second set. Highly recommend!

Review from Bentgo
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Jul 26, 2022
Reviewer name: joannasocal
5 out of 5 stars
5 out of 5 stars review

Great Customer Service and warranty

I bought a bentgo chill lunchbox last year for my daughter and we love it! It kept her food fresh until lunch time even in the heat of Southern California. Unfortunately it developed stains on the rubber seals. I contacted customer service and they were prompt to address my concerns and sent me a replacement right away! Great warranty and great customer service!

Review from Bentgo
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Aug 25, 2022
Reviewer name: Bethgupta
5 out of 5 stars
5 out of 5 stars review

Excellent product, excellent service

We have a few Bentgo Chills and they are perfect for our kid's snack for school, road trips, or even just after-school snacks to be able to close the lid and preserve a snack easily if it's not all eaten in the first go. We recently had to reach out with a question about something as well, and their client service process was just as easy and reliable as their products. They're worth the money.

Review from Bentgo
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Sep 9, 2023
Reviewer name: KayL
5 out of 5 stars
5 out of 5 stars review

Bentgo chill

We’ve had our bank go chill for a few months now we do like it. I kind of wish that the compartments were sized a bit differently on the inside. I can’t quite fit a cut sandwich into the one side. But we will use it for cut up fruits and vegetables all the time.

Review from Bentgo
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May 9, 2023
Reviewer name: Dafff
2 out of 5 stars
2 out of 5 stars review

Doesn’t close

We bought a few of these a year ago and after a little while, it became impossible to get all four sides of top to snap shut. I can usually get 3 sides snapped if I spend a minute to do so, but the last side never fully shuts. We have taken care of it the way instructions note (too rack dishwasher safe). The issue is that, food items/liquid spill out since it can’t be completely shut. When my kid returns from daycare, the backpack is completely covered in food and has to be washed because the box couldnt be closed shut. So, not worth it-especially at the high price tag.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from CS

Hi Dafff, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Sep 17, 2023
Reviewer name: Wilki2
3 out of 5 stars
3 out of 5 stars review

Giving it a second try!

We got one of these as a gift and we’re very excited. I love the prospect of having the built-in ice pack. However, we have had some issues with this leaking. We are going to give it another try since all of our other Bentgo products have been fabulous. I will update with the results!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from CS

Hi Simone, Thank you for providing your feedback on our Bentgo Kids Chill Lunch Box. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jul 4, 2023
Reviewer name: Amason1313
5 out of 5 stars
5 out of 5 stars review

Perfect for kindergarten

Fits my 5year old well, she loves that it has a chest buckle. Roomy, no issues getting a standard folder and all her school supplies in the main pocket. Lunch spot on the bottom has enough space for her Bentgo kids box and a drink or snack. Great overall!

Review from Bentgo
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Mar 22, 2024
Reviewer name: Jenn
5 out of 5 stars
5 out of 5 stars review

Great Product

Perfect for Kindergartners and under or smaller quantity eaters. Allows you to pack several different items without them touching or mixing with the other foods. Never leaks, and we love the icepack is built into the bottom...keeps her from forgetting it at lunch or accidently throwing it away.

Review from Bentgo
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Aug 16, 2023
Reviewer name: LizL
4 out of 5 stars
4 out of 5 stars review

Super cool lunchbox

We got this for my child and it’s been great! Having a bento that also has the freezer pack is like genius! The cornets are great sizes we haven’t had any spilling issues. We have had some warping over time that made it difficult to close but are going to try a replacement!

Review from Bentgo
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