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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,078 ratings1,042 reviews
  1. 5 stars72% (781)
  2. 4 stars16% (168)
  3. 3 stars7% (76)
  4. 2 stars3% (27)
  5. 1 star2% (26)

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Showing 601-610 of 1,042 reviews
Mar 9, 2024
Metz
1 out of 5 stars
1 out of 5 stars review

Issues with mold

We have used Bentgo boxes for years and were excited this year to find the Bentgo Kids Chill Lunch Box with the ice pack part of the box itself. Our son uses it everyday for school and we hand wash it every day. Unfortunately the rubber seals have been developing mold and no matter how much I try to clean them I can not make them go away. I’ve tried Dawn, I’ve tried white vinegar. I’ve tried soaking it in a mixture of the two and despite our best efforts the mold is starting to spread more and I don’t feel comfortable using this anymore. I am very disappointed because we loved this product and it was perfect for our son’s school lunches and we followed the cleaning instructions and still had issues with mold.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from Customer Service

Hi Maddie, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 6, 2023
lunch03
5 out of 5 stars
5 out of 5 stars review

Great for kids school lunch

We bought 2 of these when our kids started a new school and needed to start taking their lunches each day. We love the build in ice pack! We did have an issue with one of them not closing but I contacted support and they replaced it without issue. Would def. recommend this product.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Aug 3, 2023
Heather
5 out of 5 stars
5 out of 5 stars review

Works wonderful!

I bought this product almost a year ago and use it on a regular basis for my 2 year old. it is super durable as it is not breaking and if you are a parent to a toddler you know how rough they can be with items, it is also super easy for him to use as he was able to learn how to open it and close it by himself. The ice packs are also a godsend as it is reaching 105 degrees in Texas, and I am able to keep my child's food cool for longer as the daycare doesn't provide a fridge for the children. I love the way it has different compartments and it allows me to pack a more diverse lunch, it also helps me portion out the items and provide a good variety of food.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Sep 6, 2023
KLarge
5 out of 5 stars
5 out of 5 stars review

My Kids Love it

This lunchbox is a lifesaver. I hate making my kids lunches. This school year they asked for a Bentgo box so I decided to give them a try. My kids love preparing their lunch. Everything is in one box, all I have to do is throw it in their lunch bag and we are out the door. These boxes are such a time saver!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Aug 27, 2024
Momma
3 out of 5 stars
3 out of 5 stars review

Needs improvement

This backpack is great for pre school but kindergarten/elementary not so great! Lots of compartments but for a average folder NO! You can't fit the basic school folder in the slot. If you buy the lunch bag you have no choice but to attach it and make it bulky for your child to travel with other wise putting it inside the bag alone YOU WILL HAVE NO ROOM IN THERE whatsoever for anything else. The botton lunch bag only fits containers which lets be real they would have to hold just the container to travel to lunch, fingers crossed that they dont drop it get bumped into or distracted and it falls out of their little hands on the way 🤷‍♀️ .

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from Customer Service

Hi Sjean, Thank you for purchasing our Bentgo Kids Prints 2-in-1 Backpack & Lunch Bag and providing your feedback. If we can assist you with anything, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Sep 4, 2023
Shawnna
4 out of 5 stars
4 out of 5 stars review

Good for elementary school.

The product is good for elementary school (age 5-8). It would be a bit small for older children. The ice pack stays cold enough for school and is a nice alternative than a separate ice back. We had an issue with the clasp popping open so we would use a rubber band when we sent the lunchbox to school. However, customer service is excellent (5 stars for customer service).

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Jun 7, 2023
Ben42
5 out of 5 stars
5 out of 5 stars review

Can't live without this

All of us, parents and kiddo, love this lunchbox. We keep food cool in it in the fridge, then keep it cool on the go with the ice pack. Refill as needed. The food tray also comes out for use at the dinner table. Got recommended this by a friend and we've never looked back, and have recommended it to everyone we know.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Jul 25, 2023
Heidi
5 out of 5 stars
5 out of 5 stars review

Love Bentgo boxes!

I only wish I had purchased these earlier for my kids. Bentgo boxes became a staple in my house last school year. No concerns about leaking, love that I can pull the tray out and stick it in the dishwasher, and the sizing is perfect for my kids. My kids love the fun colors and the fact that their lunch isn't smashed from their walk to school (kids will be kids, right?). Bentgo has also shown great customer service to me when I reached out to ask a question. Good customer service makes me a loyal customer.

Review from Bentgo
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Mar 16, 2022
LalaB
5 out of 5 stars
5 out of 5 stars review

Never use a different box!

We’ve had ours for the past 3.5 years and it’s been great! We love this one much more than the classic design. It was easy enough to open and close for my kid when he was little which was important to me and it holds the perfect amount of food! I love that you can choose to use the chill pack or leave it out when it’s not needed!

Review from Bentgo
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Jan 13, 2023
Lunchbox Artist
5 out of 5 stars
5 out of 5 stars review

Cool lunches

Being first-time schoolgoers, we weren't sure what lunchbox would work best for us. So we decided to try the Bentgo chill, which has been great. The compartments are a great size for my preschooler's lunch and keep lunch nice and cool throughout the day. In addition, the Bentgo chill compartments provide enough space to fill with plenty of healthy food. We especially like the compact size of this lunch box, which makes it easy for our little one to carry on her own in her Bentgo Bag.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542