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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,078 ratings1,042 reviews
  1. 5 stars72% (781)
  2. 4 stars16% (168)
  3. 3 stars7% (76)
  4. 2 stars3% (27)
  5. 1 star2% (26)

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Showing 581-590 of 1,042 reviews
Mar 27, 2024
Mosey
5 out of 5 stars
5 out of 5 stars review

The Kids Perfect lunch box

I love that this comes with a built-in ice pack that fits under the food tray. It keeps food at the right temperature. It's easy to pack, use, and clean. It is functional, durable, and a perfect size. This is an excellent choice for daycare, preschool, and elementary school. All the compartments allow for a well-rounded meal. I love it

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Oct 5, 2023
Shishu
2 out of 5 stars
2 out of 5 stars review

A little leaky

I was so excited to have the ice pack a part of the lunch box & also the great size of the compartments. However, the seal is not as good on this one as the original. Every time I use for yogurt, it leaks. Usually it does stay contained within in outer shell/lunchbox, but leaks from the compartment to the outer edge. I bought two chill boxes & they both leak. I’ve used the original for year & never had this problem, so was disappointed this one didn’t work as well

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from CS

Hi Shishu, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jul 26, 2023
Mimi
3 out of 5 stars
3 out of 5 stars review

Bentgo box

When I first received the item I was excited to use it but after a month mold starting growing rapidly on the snack and lunchbox. I followed all cleaning instructions to try to get rid of it. Vinegar/bleach and water hand washed. I really do like the box and it keeps food cold for a lone time.Customer service is excellent.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from CS

Hi Mimi, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 27, 2020
Lynn24
5 out of 5 stars
5 out of 5 stars review

If you have a picky eater, this is amazing!

[This review was collected as part of a promotion.] I have a 4 year old who is a super picky eater. We had a hard time getting her to eat her lunch prior to getting a Bentgo box. The Bentgo box allows her have variety and it makes it really easy for me to make her lunch as the compartments serve as a guide. I let her pick what goes in 2 of the compartments and she loves to be a part of it. The fact that this version has a tray you can freeze to keep it cold is a huge bonus. We used to use an ice block prior. The tray also comes out to make it easy to wash. Highly recommend this over the boring one item lunch.

Review from Bentgo
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Mar 16, 2022
LalaB
5 out of 5 stars
5 out of 5 stars review

Never use a different box!

We’ve had ours for the past 3.5 years and it’s been great! We love this one much more than the classic design. It was easy enough to open and close for my kid when he was little which was important to me and it holds the perfect amount of food! I love that you can choose to use the chill pack or leave it out when it’s not needed!

Review from Bentgo
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Sep 17, 2023
Wilki2
3 out of 5 stars
3 out of 5 stars review

Giving it a second try!

We got one of these as a gift and we’re very excited. I love the prospect of having the built-in ice pack. However, we have had some issues with this leaking. We are going to give it another try since all of our other Bentgo products have been fabulous. I will update with the results!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from CS

Hi Simone, Thank you for providing your feedback on our Bentgo Kids Chill Lunch Box. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 22, 2023
ChristineCJ
5 out of 5 stars
5 out of 5 stars review

Kid approved

I love these boxes for my kids. I don’t have to keep track of endless containers and lids, and I don’t have to worry about adding huge amounts of trash when packing lunch. The ice pack insert is so great for keeping their lunch fresh. Another huge bonus is my kids can build their own lunch. They love choosing what goes in each compartment.

Review from Bentgo
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Jul 17, 2022
JessicaB
3 out of 5 stars
3 out of 5 stars review

5 star customer service, but 2.5 star product

I recently purchased a two pack of the green/navy ice pack kid boxes. Although the ice pack is an amazing idea, I feel that there is a major design flaw. With both of my boxes the inner compartment (Ice pack and lunch tray) do not clip securely into the outer box. We have a few bentgo boxes without ice packs and these always click in and never move around. I feel that this is because the lunch tray in the ice pack model is much thinner than in the original bentgo boxes and can bend and therefore pop out easily. The fact that things do not stay clicked in also makes securing the lunch box closed challenging. The latch also pops open super easily. On a few occasions my daughter’s lunch has ended up all over her back pack which as you can imagine is very stressful for a kindergartener. We have never had these concerns with our other bentgo boxes. Maybe with older kids these concerns would not be a problem. But for a 3 and 5 year old these concerns are difficult to overcome. I really wanted to love the ice pack boxes but given my many concerns the convenience is just not worth it. The orginal Bentgo lunch box is far better quality in my opinion. Customer service was great! They understood my concerns and rectified the situation quickly.

Review from Bentgo
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Apr 14, 2022
AG12
5 out of 5 stars
5 out of 5 stars review

Amaina product

I love our bentgo chill box! We get compliments everywhere we take it! I love the integrated ice pack, we don’t like carrying a lunch box so this makes traveling so much easier. No leaks! We have lots of soups for dinner and they do just find in the box and compartment. I recommend 10/10!

Review from Bentgo
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Aug 25, 2022
Bethgupta
5 out of 5 stars
5 out of 5 stars review

Excellent product, excellent service

We have a few Bentgo Chills and they are perfect for our kid's snack for school, road trips, or even just after-school snacks to be able to close the lid and preserve a snack easily if it's not all eaten in the first go. We recently had to reach out with a question about something as well, and their client service process was just as easy and reliable as their products. They're worth the money.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542