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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,078 ratings1,042 reviews
  1. 5 stars72% (781)
  2. 4 stars16% (168)
  3. 3 stars7% (76)
  4. 2 stars3% (27)
  5. 1 star2% (26)

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Showing 571-580 of 1,042 reviews
Aug 22, 2023
ChristineCJ
5 out of 5 stars
5 out of 5 stars review

Kid approved

I love these boxes for my kids. I don’t have to keep track of endless containers and lids, and I don’t have to worry about adding huge amounts of trash when packing lunch. The ice pack insert is so great for keeping their lunch fresh. Another huge bonus is my kids can build their own lunch. They love choosing what goes in each compartment.

Review from Bentgo
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Jun 2, 2023
Mom of 3
5 out of 5 stars
5 out of 5 stars review

Great customer service

We have had these chill boxes almost 2 years. In the past few month, some of them broke so I contacted customer service. They sent new boxes as they stuck to their 2-year warranty! Will definitely keep doing business with Bentgo. Chill boxes are great for toddler age and easy to open and close.

Review from Bentgo
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Aug 16, 2023
LizL
4 out of 5 stars
4 out of 5 stars review

Super cool lunchbox

We got this for my child and it’s been great! Having a bento that also has the freezer pack is like genius! The cornets are great sizes we haven’t had any spilling issues. We have had some warping over time that made it difficult to close but are going to try a replacement!

Review from Bentgo
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Sep 12, 2023
Elizabeth
5 out of 5 stars
5 out of 5 stars review

Innovative and equally amazing

I love how simple this is to use, and the fact that the ice pack fits under all the food. I don’t have to worry about adding extra ice packs to the lunch bag and the food stays cool till lunch. The compartment are great and don’t leak which is always a plus. We use it often and really enjoy it

Review from Bentgo
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Sep 12, 2021
CT123
4 out of 5 stars
4 out of 5 stars review

Does NOT chill.. but maybe better this way.

I bought the Bentgo Chill box for my preschooler. We used it a few times with the inner ice pack on some outings and picnics, and the food inside did NOT stay chilled. The ice pack is a thin piece of plastic that you freeze, not a true ice pack. I also found that it was impossible for my 3 year old to close with the ice pack inside. So we have been using it without the inner ice pack for school and I put a real ice pack in his lunch box on top of the bentgo box. I must say though, I do like the set up of this bentgo box better than the other (non chill) kids bentgo box. It holds plenty of food for my 3 year old for lunch (although we pack a separate morning snack). For older kids, you might want to find something larger. He has been able to close the box without the icepack on his own after some practice at home. I would recommend putting the bentgo box inside a soft lunch box because there have been a few occasions that he did not snap it close completely, and some food or liquid did spill out. Putting in another soft lunch box protected his backpack and stuff from getting covered in food. I recommend this box if you can find a good deal. But I would not purchase it just for the "chill" aspect, because you will be disappointed.

Review from Bentgo
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Aug 5, 2024
Giann
2 out of 5 stars
2 out of 5 stars review

Mold on the outer box and leakage

I bought a two pack and was really excited to try it, however I’m truly disappointed with it. I started using it for my 7 year old in March and it’s already growing mold and the leakage it’s another solid problem. I had my bentgo kids for two years straight without a problem. I only upgraded as my child grew as well, but without a doubt this was a terrible upgrade. I think it is better to try a different lunchbox and ice pack apart.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from Customer Service

Hi Giann, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jul 25, 2023
Heidi
5 out of 5 stars
5 out of 5 stars review

Love Bentgo boxes!

I only wish I had purchased these earlier for my kids. Bentgo boxes became a staple in my house last school year. No concerns about leaking, love that I can pull the tray out and stick it in the dishwasher, and the sizing is perfect for my kids. My kids love the fun colors and the fact that their lunch isn't smashed from their walk to school (kids will be kids, right?). Bentgo has also shown great customer service to me when I reached out to ask a question. Good customer service makes me a loyal customer.

Review from Bentgo
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Aug 22, 2022
Nellie
5 out of 5 stars
5 out of 5 stars review

Custom fit ice pack is a great idea!

The Bentgo Chill has been a wonderful addition to our ever growing Bentgo collection. It keeps items chilled just right for my daughter who doesn’t like certain things at room temperature. The compartments are also sized just right for us as a snack container, fruit/veg/cheese.

Review from Bentgo
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Nov 17, 2023
Kjess007
5 out of 5 stars
5 out of 5 stars review

Lunchtime Superhero

Bentgo, you're our lunchtime superheroes! With kids and food allergies in the mix, you're our go-to lunch buddies. Your colorful array of containers makes everyone in the family feel like they've won the lunch lottery! We're portion-size pros now, thanks to you. Snacking is no longer a mystery, it's a healthy adventure! Bentgo, you've turned our lunch-packing routine from a confusing nightmare into a sweet dream . We're in love with your lunch-saving magic!

Review from Bentgo
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Sep 4, 2024
elikai15
3 out of 5 stars
3 out of 5 stars review

it’s okay.

I like the concept of this lunch box. However, you do have to leave the bottom ice pack in the freezer for overnight in order for food to stay cool but doesn’t stay cool long enough. It is a bit heavy for my child to carry. I do wish they had this concept for a snack box size, it would be easier for little ones.

Review from Bentgo
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reply from Customer Service

Hi Elikai, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com