Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,105 ratings1,069 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (172)
  3. 3 stars7% (80)
  4. 2 stars2% (27)
  5. 1 star3% (34)

Member photos

  • +4 images
Sort by |
Showing 561-570 of 1,069 reviews
Jul 27, 2023
Reviewer name: bhatami
5 out of 5 stars
5 out of 5 stars review

The best boxes for kids!

Our kids and I love this box! It fits nicely in my kids' lunch bags and has enough room to put their meal, including a snack, a veggie, and a fruit. It's super easy to wash and lasts so long. Both my kids have been using these boxes for preschool and elementary school. The added bonus is the ice pack! We've used it on hot days to keep their sandwiches cool.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Oct 23, 2020
Reviewer name: chelsk88
5 out of 5 stars
5 out of 5 stars review

Great for kids school lunches

[This review was collected as part of a promotion.] We love Bentgo lunch boxes. These are so great for kids going to school, at home lunches, in the car snack or lunch idea, daycares and picnics! The Bentgo lunch box holds plenty of food and snacks for younger kiddos. There’s enough room for a whole sandwich, fruits veggies and snacks. My daughter took hers to lunch this week and she fit a sandwich, yogurt, carrots, dip, crackers and strawberries. I love that the Bentgo is spill proof so taking the yogurt made me feel good! It has rubber edges so if the kids drop it, it won’t break! So great for kids. I absolutely love the removable ice tray. It kept her lunch cold until lunch time. I also love that it’s dishwasher and microwave safe! So great and easy to clean and take care of. Definitely a must purchase for any family with kids or even adults taking there lunch to work!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Jul 17, 2022
Reviewer name: JessicaB
3 out of 5 stars
3 out of 5 stars review

5 star customer service, but 2.5 star product

I recently purchased a two pack of the green/navy ice pack kid boxes. Although the ice pack is an amazing idea, I feel that there is a major design flaw. With both of my boxes the inner compartment (Ice pack and lunch tray) do not clip securely into the outer box. We have a few bentgo boxes without ice packs and these always click in and never move around. I feel that this is because the lunch tray in the ice pack model is much thinner than in the original bentgo boxes and can bend and therefore pop out easily. The fact that things do not stay clicked in also makes securing the lunch box closed challenging. The latch also pops open super easily. On a few occasions my daughter’s lunch has ended up all over her back pack which as you can imagine is very stressful for a kindergartener. We have never had these concerns with our other bentgo boxes. Maybe with older kids these concerns would not be a problem. But for a 3 and 5 year old these concerns are difficult to overcome. I really wanted to love the ice pack boxes but given my many concerns the convenience is just not worth it. The orginal Bentgo lunch box is far better quality in my opinion. Customer service was great! They understood my concerns and rectified the situation quickly.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Sep 4, 2023
Reviewer name: Shawnna
4 out of 5 stars
4 out of 5 stars review

Good for elementary school.

The product is good for elementary school (age 5-8). It would be a bit small for older children. The ice pack stays cold enough for school and is a nice alternative than a separate ice back. We had an issue with the clasp popping open so we would use a rubber band when we sent the lunchbox to school. However, customer service is excellent (5 stars for customer service).

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Jul 29, 2025
Reviewer name: RoRo
2 out of 5 stars
2 out of 5 stars review

Ice pack needs work

I loved it until I couldn’t use anymore due to the ice pack not fitting. I got maybe four months out of it. One day, I just couldn’t fasten it. The ice pack seemed warped. I expected to get to the end of the school year, not have to purchase a new lunch box.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from Customer Service

Hi RoRo, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the ice pack of your Bentgo Chill Kids Lunch Box no longer fitting. This lunchbox is backed by Bentgo's industry leading 2-year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Aug 10, 2023
Reviewer name: Amazing lunch box
5 out of 5 stars
5 out of 5 stars review

Amazing lunch box

This lunchbox is great for my toddler. It’s really nice to be able to put his lunchbox in her backpack without having the need of an additional lunch box on the side. It’s a little bit heavy with the ice pack, but my child only 3. Also she had a little bit of trouble opening the clasp on the box by herself. Otherwise, I am happy with this purchase. I really like to bring it for snacks to the park, and to Disney World. It keeps everything cold all day.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Nov 3, 2023
Reviewer name: BoyMom3
5 out of 5 stars
5 out of 5 stars review

Great product!

I purchased three bento boxes for each of my kids (7,3,2). It makes packing lunch easy and offers variety of options for kids to enjoy at school and daycare. I love the versatility of packing cold or room temperature lunches. Great product and excellent quality.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Aug 18, 2023
Reviewer name: momof2
5 out of 5 stars
5 out of 5 stars review

Perfect Size, Easy for Little Hands

We have three Bentgo Lunch Boxes, a Snack Box, and a Lunch Bag. My daughter loves the bright colors, but even when she was in preschool, these were easy for her little hands to open. They don't leak, which is something other brands can't tout! She is a huge fan of vegetables, but they need to have ranch dressing, and it's so nice to know the ranch won't end up all over her sandwich. The cold features also make these handy for car rides and days when we are running errands. We love Bentgo!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Aug 15, 2023
Reviewer name: KeiRa
5 out of 5 stars
5 out of 5 stars review

A great backpack

I bought this for my son and I love it, but it doesn’t really work from him since he is in first grade and it is hard for him to carry his lunch, water bottle and utensils. I think this is a great product for bigger kids. Luckily, I have his lunch bag from Bentgo that I bought for him last year with the same print and it is so good that still looks brand new. I really love all the products and I recommend it.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Oct 4, 2023
Reviewer name: Beidafish
4 out of 5 stars
4 out of 5 stars review

A nice bento

This is a nice bento box with perfectly sized compartments. I love the fact that it has a removable ice pack tray inside. My only complaint is that there is a large scratch on the surface but I’m not overly concerned since it is on the bottom. A received it as a gift and my daughter loves her new lunch container for school

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542