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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,078 ratings1,042 reviews
  1. 5 stars72% (781)
  2. 4 stars16% (168)
  3. 3 stars7% (76)
  4. 2 stars3% (27)
  5. 1 star2% (26)

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Showing 551-560 of 1,042 reviews
Aug 10, 2023
Amazing lunch box
5 out of 5 stars
5 out of 5 stars review

Amazing lunch box

This lunchbox is great for my toddler. It’s really nice to be able to put his lunchbox in her backpack without having the need of an additional lunch box on the side. It’s a little bit heavy with the ice pack, but my child only 3. Also she had a little bit of trouble opening the clasp on the box by herself. Otherwise, I am happy with this purchase. I really like to bring it for snacks to the park, and to Disney World. It keeps everything cold all day.

Review from Bentgo
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Jun 2, 2023
Mom of 3
5 out of 5 stars
5 out of 5 stars review

Great customer service

We have had these chill boxes almost 2 years. In the past few month, some of them broke so I contacted customer service. They sent new boxes as they stuck to their 2-year warranty! Will definitely keep doing business with Bentgo. Chill boxes are great for toddler age and easy to open and close.

Review from Bentgo
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Oct 14, 2022
Megan1987
5 out of 5 stars
5 out of 5 stars review

Awesome customer service!!

We love our bentgo chill boxes! My son uses them for his school lunch everyday and they are perfect for him! We recently had an issue with our boxes and I contacted Bentgo customer service. They were super quick to respond and very helpful. Definitely recommend!

Review from Bentgo
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Feb 28, 2024
CMajor
4 out of 5 stars
4 out of 5 stars review

We use it every day!

This is a great size for my preschool, she uses it every day. She also prefers to use the removable tray so that she can eat her lunch with the heavy top falling down. We are really disappointed that this lunch box is prone to mold, even after hand washing and using several types of cleaners. I wish that was better.

Review from Bentgo
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Jul 24, 2025
Kate S
5 out of 5 stars
5 out of 5 stars review

Exactly what we need and good quality!

My 4.5 year old has had these for I think almost two years now and we love them. They are exactly perfect for what we need. They keep cold without an ice pack; I just stick it in his regular backpack and when he gets to school it doesn’t need to take up their limited fridge space! We use the big compartment for the main meal, the medium one for a side, and the small ones for a second side and a treat. I regularly send him to school with yogurt in the big section and I’ve never had a problem with leaks (as long as he closes it properly, which he hasn’t had trouble with for the past year). We have three so we don’t need to wash them every day, but they do go in the dishwasher easily and they’re also super easy to clean by hand! We’ve had these same ones for the whole two years and they’re amazing. He’s getting hungrier so I just bought these coordinating snack boxes as well. Really good product!

Review from Bentgo
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Jul 27, 2023
bhatami
5 out of 5 stars
5 out of 5 stars review

The best boxes for kids!

Our kids and I love this box! It fits nicely in my kids' lunch bags and has enough room to put their meal, including a snack, a veggie, and a fruit. It's super easy to wash and lasts so long. Both my kids have been using these boxes for preschool and elementary school. The added bonus is the ice pack! We've used it on hot days to keep their sandwiches cool.

Review from Bentgo
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Sep 2, 2022
Stew213
5 out of 5 stars
5 out of 5 stars review

Excellent customer service

I bought 2 bentgo chills a few months ago for my kids and have worked fantastic until one of the locks broke and I called about it and the team was great to work with and sent out a replacement to me at so charge! And then just the other day the second one broke and within moments they have another one on the way to me which is fantastic because this week was the first week of school and we need our bentgo for school! So thank you for having great customer service that's so easy to work with!

Review from Bentgo
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Nov 24, 2023
Mel24
4 out of 5 stars
4 out of 5 stars review

Great lunchbox!

We have two of these! They are easy to clean and have lots of space. The integrated ice pack is awesome and effective. We did have an issue with one of the box’s sealing between compartments. When I reached out to the support team, they were very helpful, quick to respond, and are in the process of solving the issue for us. Overall very happy with these products!

Review from Bentgo
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Aug 19, 2023
TwinMama
5 out of 5 stars
5 out of 5 stars review

Great Size, Great Seal

We were looking for a lunch box with cooler pack that had a reliable seal and would fit in our toddler twins’ small backpacks. It was a tall order, but this checked all of the boxes. We haven’t had any issues with it opening by itself and the food stays in its own compartment. We had a latch issue with one box just past the one-year mark, and are currently working with Bentgo on replacement since these also have a two-year warranty. That’s a big plus!

Review from Bentgo
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Jan 6, 2023
LizTRD
4 out of 5 stars
4 out of 5 stars review

Love these

I am a pediatric registered dietitian and I absolutely love these boxes. I use them for myself, my husband and my kids (ages 3.5 and 18 months), and always recommend them to my patients. After about 9 months of continued use, the Bentgo Chill did develop mold on the silicone liner and despite multiple attempts to remove it nothing helped. However, I reached out to Bentgo and they replaced it very seamlessly for which I am very grateful.

Review from Bentgo
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