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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,078 ratings1,042 reviews
  1. 5 stars72% (781)
  2. 4 stars16% (168)
  3. 3 stars7% (76)
  4. 2 stars3% (27)
  5. 1 star2% (26)

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Showing 541-550 of 1,042 reviews
Apr 21, 2022
Heily16
5 out of 5 stars
5 out of 5 stars review

Great backpack, weak drawstring

This is a great backpack. It has space for everything my son needs and the lunch compartment on the bottom is very handy. However, the drawstring was very weak. The first time we used it we put a water bottle and gently pulled the drawstring and it detached from the backpack. Customer service has been great and is currently replacing the backpack. Give stars for customer service!

Review from Bentgo
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May 25, 2023
AmandaM
5 out of 5 stars
5 out of 5 stars review

Perfect for Young Children!

We love how easy this lunchbox is for young children who have difficulty opening food wrappers. Its also great for including smaller amounts of food that can leak. The rubber features in the lid do a fantastic job of preventing any leaking between compartments.

Review from Bentgo
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Aug 18, 2023
Rinoa
5 out of 5 stars
5 out of 5 stars review

My favorite lunch box!

I have used Bentgo products since my kids need to bring lunch. My kids love the color combination, and it's easy to open. The size of compartments are not only perfect for them, but also keeps things separate. For parents, it's easy to clean, top rack dishwasher safe. The icepack is a great feature, it does keep food chilled, but might be a little heavy for younger kids.

Review from Bentgo
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Aug 31, 2021
bayareabento
5 out of 5 stars
5 out of 5 stars review

The best invention please make a mini snack size!

I am a little shocked by the mixed reviews, I have only had this a month and impressed with the quality and functionality, there is nothing else out there like this. This product eliminates all the bulk of having to carry an icepack + cooler bag which is huge for me! My toddler is an amazing eater so I throw this in her diaper bag anytime we head out of the house and will use it when she starts preschool as well. I bought a set of these and additional trays with covers so I can prep multiple meals at a time for her. It is compact, yet fits an incredible quantity of food. I hope they come out with additional sizes of the 'chill' products. I would love an even smaller bento snack size as well. I have told all my friends about this and they love them too!

Review from Bentgo
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Jul 8, 2023
MAP4
4 out of 5 stars
4 out of 5 stars review

Rocket

I bought this back in August 2022. Brand new from backstock. After few months. The colors started to fade away but I didn’t want to spend more money on another new one. It was nice and simple design for anyone into rockets or space. The back strap for extra support came undone as well.

Review from Bentgo
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Mar 13, 2023
Jessica
5 out of 5 stars
5 out of 5 stars review

Best bento box ever!

We have had this for almost 2 years and it is by far the best bento box. I was using a knock off for myself before purchasing for my daughter and once I saw the quality of this I got myself the adult bento box (for eating lunch on car line) This stays cold till my daughters lunch and it is the only bento box to hold a yogurt smoothie. Couldn’t say enough good things about this company. I will buy forever

Review from Bentgo
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Oct 20, 2022
NorattoFamily
5 out of 5 stars
5 out of 5 stars review

The best customer service!

We bought ours for the beginning of the school year after a couple years of debating it. Wow! Not only is it amazing for keeping our son’s food at a nice temp in Texas, when our son’s broke at school, we notified Bentgo. They responded quickly and efficiently. Will never buy another lunchbox ever again!

Review from Bentgo
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Mar 9, 2024
Metz
1 out of 5 stars
1 out of 5 stars review

Issues with mold

We have used Bentgo boxes for years and were excited this year to find the Bentgo Kids Chill Lunch Box with the ice pack part of the box itself. Our son uses it everyday for school and we hand wash it every day. Unfortunately the rubber seals have been developing mold and no matter how much I try to clean them I can not make them go away. I’ve tried Dawn, I’ve tried white vinegar. I’ve tried soaking it in a mixture of the two and despite our best efforts the mold is starting to spread more and I don’t feel comfortable using this anymore. I am very disappointed because we loved this product and it was perfect for our son’s school lunches and we followed the cleaning instructions and still had issues with mold.

Review from Bentgo
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reply from Customer Service

Hi Maddie, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Feb 27, 2023
Suzanna
5 out of 5 stars
5 out of 5 stars review

Kid's Chill Box is Just Right!

I love the ice pack feature - I never have to worry about cheese or yogurt going bad before lunch! It's the perfect size for my toddler's lunch in particular- the sections help me to portion food appropriately, and make packing lunches less stressful because I can just add a little of this and a little of that without having to construct an elaborate main course with separately packed snacks. I also have many preschool students who have this box - they can use them independently and I'm not worrying about them losing track of lids and small containers. I wish the adult-sized bento boxes also had an ice pack tray like this one!

Review from Bentgo
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Oct 6, 2023
Janelle S.
5 out of 5 stars
5 out of 5 stars review

The best for outdoor preschool

I’m the director of an outdoor preschool and this is the backpack we recommend to new families. They need a backpack that is roomy enough for their clothing layers and has enough pockets to stay organized with small items like mittens. Good zipper pulls for gloved and mittened hands also. The chest strap makes a big difference to distribute the weight—the kids who have chest straps are more successful at carrying their backpacks independently. The bento box compartment is a great feature. Overall quality construction and thoughtful design.

Review from Bentgo
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