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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,078 ratings1,042 reviews
  1. 5 stars72% (781)
  2. 4 stars16% (168)
  3. 3 stars7% (76)
  4. 2 stars3% (27)
  5. 1 star2% (26)

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Showing 501-510 of 1,042 reviews
May 22, 2022
Krys24
3 out of 5 stars
3 out of 5 stars review

Love the concept-hate the mold

I’ve been using this lunch box for my one year old daycare box and took care to clean it the minute he came home. Black mold still developed on the silicone seals and I can’t find any way to get it off. I’ve tried vinegar and bleach. So disappointing!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
May 9, 2023
Dafff
2 out of 5 stars
2 out of 5 stars review

Doesn’t close

We bought a few of these a year ago and after a little while, it became impossible to get all four sides of top to snap shut. I can usually get 3 sides snapped if I spend a minute to do so, but the last side never fully shuts. We have taken care of it the way instructions note (too rack dishwasher safe). The issue is that, food items/liquid spill out since it can’t be completely shut. When my kid returns from daycare, the backpack is completely covered in food and has to be washed because the box couldnt be closed shut. So, not worth it-especially at the high price tag.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from CS

Hi Dafff, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 1, 2023
Erin
3 out of 5 stars
3 out of 5 stars review

Closure is tough for a 3 year old

I bought this for our 3 year old with a big appetite. While it prob works fine for older elementary kids my 3 year old could not get the clasp closed. So we had many partial uneaten lunches that felt out into his backpack when he returned home from preschool. Also, if you don’t tues the ice pack attachment the base is not weighted down very much and so it kinda tilts backwards rather than lair flat on the table.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from CS

Hi Erin, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 2, 2022
Jennifer Castro
5 out of 5 stars
5 out of 5 stars review

Great quality backpacks and other items

In 2019 I was looking for a good quality backpack for my two children I came across this website. I was able to order lunch boxes food containers containers. The material quality is the best that I ever seen. I definitely recommend this company for backpacks lunch boxes food containers and other items on the website. Customer service is the best

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Jul 4, 2023
Amason1313
5 out of 5 stars
5 out of 5 stars review

Perfect for kindergarten

Fits my 5year old well, she loves that it has a chest buckle. Roomy, no issues getting a standard folder and all her school supplies in the main pocket. Lunch spot on the bottom has enough space for her Bentgo kids box and a drink or snack. Great overall!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Feb 26, 2024
Pdx mom
2 out of 5 stars
2 out of 5 stars review

Lost shape/wouldn’t close after 4 months

I bought this four months ago, have been cleaning per instructions. Product warped and won’t close now, though I am told I am getting a replacement. Also, the two large bento boxes in the lunchbox are a tad small, can be a tight squeeze to get half a sandwich or an applesauce/yogurt pouch to fit.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from Customer Service

Hi Julia, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 5, 2023
Ch2uo9
5 out of 5 stars
5 out of 5 stars review

Great for Kindergarten (Keeps Food Chill)

We love that this comes with a chill tray. My daughter started kindergarten this year and it’s important for us that we keep her food at the right temperature. Love how small and compact the lunch boxes are. It’s not heavy and easy to open and close. The design definitely adds a fun touch to lunch.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Mar 10, 2023
al1234
5 out of 5 stars
5 out of 5 stars review

Great lunch box for preschooler!

I bought this for my new preschooler and love it so far. It's easy to clean and use, and provides just the right amount of storage for my daughter's lunch. I bought this one because of the ice pack which is helpful to keep her lunch cold. Highly recommend!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Jan 6, 2023
LizTRD
4 out of 5 stars
4 out of 5 stars review

Love these

I am a pediatric registered dietitian and I absolutely love these boxes. I use them for myself, my husband and my kids (ages 3.5 and 18 months), and always recommend them to my patients. After about 9 months of continued use, the Bentgo Chill did develop mold on the silicone liner and despite multiple attempts to remove it nothing helped. However, I reached out to Bentgo and they replaced it very seamlessly for which I am very grateful.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
May 9, 2023
jon93551
5 out of 5 stars
5 out of 5 stars review

Sturdy, Vibrant Colors, Good Zippers...Love It!

This backpack is excellent! It looks exactly as advertised, and it's clearly made from quality materials including the zippers judging by its feel and how it holds up at school in the hands of my toddler. WHAT I LOVE: - The dedicated lunchbox compartment is really nice. It even has a zippered mesh pocket inside where you can slip your ice packs, and it has an insulated lining! - The stretchy water bottle sleeve is convenient. - The optional companion products with matching print are very cool and worth buying in my opinion! You can see in the photos the other items that I bought: the ice packs, the water bottle, and the stainless steel bento lunchbox (which IS heavy as reviewers mention but also will last forever I think). - Customer service is great! The silicone handle on the matching water bottle tore somehow and they sent me a new one right away. WHAT YOU MIGHT WANT TO KNOW BEFORE BUYING: - Pay attention to the dimensions. I think it offers plenty of space and it's perfect for my toddler. However, if you're looking for an extra large backpack for your teenager to carry all of their textbooks, binders, and tablet, this is probably not for you I'm guessing. - Not really a big deal at all but I noticed that the side mesh pocket feels a little close to the bottom zipper. Sometimes I'm worried it will snag there. So far so good, so probably just a very minor concern. OVERALL OPINION: Worth buying. I can see why it has good reviews. Love it!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542