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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,105 ratings1,069 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (172)
  3. 3 stars7% (80)
  4. 2 stars2% (27)
  5. 1 star3% (34)

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Showing 491-500 of 1,069 reviews
Aug 19, 2023
Reviewer name: TwinMama
5 out of 5 stars
5 out of 5 stars review

Great Size, Great Seal

We were looking for a lunch box with cooler pack that had a reliable seal and would fit in our toddler twins’ small backpacks. It was a tall order, but this checked all of the boxes. We haven’t had any issues with it opening by itself and the food stays in its own compartment. We had a latch issue with one box just past the one-year mark, and are currently working with Bentgo on replacement since these also have a two-year warranty. That’s a big plus!

Review from Bentgo
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Aug 16, 2023
Reviewer name: Yoimphill
5 out of 5 stars
5 out of 5 stars review

Best lunch box ever

I got a deal on this and had to buy a 2nd one. Love that has a built in ice pack. Keeps my kids fruit cold. She won’t eat it if it’s warm. So this lasts cold until her lunch time. Had a small issue with the latch but customer service was great and resolved my issue no problem. Would highly recommend this box.

Review from Bentgo
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Oct 14, 2022
Reviewer name: Megan1987
5 out of 5 stars
5 out of 5 stars review

Awesome customer service!!

We love our bentgo chill boxes! My son uses them for his school lunch everyday and they are perfect for him! We recently had an issue with our boxes and I contacted Bentgo customer service. They were super quick to respond and very helpful. Definitely recommend!

Review from Bentgo
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Mar 25, 2024
Reviewer name: Xiao
5 out of 5 stars
5 out of 5 stars review

Great lunch box with ice pack

Overall great quality. The tray and ice pack comes off for easy cleaning and the ice pack keeps the food fresh and warmer days. I wish the seal on the lid is removable so I could replace it instead of getting a new lunchbox. The lunchbox is a bit heavy for a four year old

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Oct 2, 2023
Reviewer name: PCCPRG Schultz
5 out of 5 stars
5 out of 5 stars review

Peace of Mind & Just A Great Product!!!

I did a ton of research and time spent into what would be the best fit for my kiddos wants and needs and I absolutely love this product and my kiddos love using it! Peace of mind knowing items stay cold that need to as well! Very easy to take apart and clean! I would recommend hand washing the exterior case and I have no complaints about actually hand washing all 3 of my kiddos! I did buy the 2 pack for each kid so I’m ready to go and prepared for the next day to make life a bit easier! Enjoy! Great product!:)

Review from Bentgo
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Sep 11, 2024
Reviewer name: Ans0904
2 out of 5 stars
2 out of 5 stars review

Faulty latch?

We just purchased this to use for the new school year. Only on week 3 of school and the latch doesn’t stay secure. It’s disappointing and I am concerned that the lunch is going to spill all over my child’s backpack. Even empty, the latch doesn’t snap tight. Also, the compartments are a little small, even for elementary level kids.

Review from Bentgo
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reply from Customer Service

Hi Ans0904, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jul 25, 2023
Reviewer name: Heidi
5 out of 5 stars
5 out of 5 stars review

Love Bentgo boxes!

I only wish I had purchased these earlier for my kids. Bentgo boxes became a staple in my house last school year. No concerns about leaking, love that I can pull the tray out and stick it in the dishwasher, and the sizing is perfect for my kids. My kids love the fun colors and the fact that their lunch isn't smashed from their walk to school (kids will be kids, right?). Bentgo has also shown great customer service to me when I reached out to ask a question. Good customer service makes me a loyal customer.

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Oct 22, 2020
Reviewer name: Adriene
5 out of 5 stars
5 out of 5 stars review

Great item!

[This review was collected as part of a promotion.] This lunch box is perfect for the little ones! It has sections to not allow food to touch without using gobs of Tupperware, it's easy to wipe out and clean, the rubber seal seems very durable as long as it is hand washed. My only semi concern with this is the possibility of mold, so I hand washed it after ever use with a baby bottle brush to get into the tight crevices of the rubber, but if you use press n seal or wrap on the top lid, it will help.

Review from Bentgo
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Aug 27, 2021
Reviewer name: BreannaLS
3 out of 5 stars
3 out of 5 stars review

Great quality, poor design

I will be honest, I purchased this bag without much research and thought because of the name brand and I'm a little upset I did. The quality is awesome, there is no question about that but I am regretting (very much) purchasing a backpack with the lunchbag attached on the bottom for a couple of reasons: 1. The bottom takes up room inside the main portion of the bag. My daughter brings home a folder every day (typical size) and you have to push it back behind the zipper for it to sit nicely. It has come home bent a couple of times simply because I have a Kindergartner and she just puts it in (duh) and I don't expect her to have to push back her folder into the backpack--no one should. So, I'm disliking the tight fit of normal-sized items. 2. They obviously don't take their entire backpack to lunch, so she is just carrying the Bentgo lunch container. However, there is no room in the container to have utensils or obviously a drink. That being said, she would have to carry 3 items with her which may not sound difficult, but for a 6 year old it's cumbersome. In hindsight, I should have purchased the single backpack with a separate lunch bag so I would have more room in the pack and so she would be able to carry her drink and utensils in one swoop. As mentioned, GREAT quality, but I regret purchasing this backpack but will have to make due this school year sadly.

Review from Bentgo
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Jul 31, 2023
Reviewer name: CMS15
5 out of 5 stars
5 out of 5 stars review

Love this lunchbox

We have had the Bentgo Kids Chill lunchboxes for over a year. We love them. I actually bought two more boxes and the replacement trays to do food prep on Sundays. This t makes it super easy to pop it in the box in the mornings. I the boxes ready for the one day and the other one ready for the next day. Then when she gets home I can wash the box and put in a new tray. They seal tightly and do not leak out the sides. Sometimes a little bit will leak from one compartment to the other (like if I add frozen cherries and the juice will sometimes leak) but it’s rare. The only con is that it’s a bit heavy. My daughter actually uses two of these boxes each day- one for a snack and one for her lunch. Both together in the lunch bag is heavy with the food. Because of this we don’t use the ice pack every day (to reduce some of the weight) but it’s nice to have when needed. Definitely worth the purchase and we are extremely happy!

Review from Bentgo
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