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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,105 ratings1,069 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (172)
  3. 3 stars7% (80)
  4. 2 stars2% (27)
  5. 1 star3% (34)

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Showing 511-520 of 1,069 reviews
Oct 24, 2020
Reviewer name: Sai22
5 out of 5 stars
5 out of 5 stars review

Bentgo box

[This review was collected as part of a promotion.] The bentgo box came in a neatly packed box with care instructions. The box is leak proof and it’s a chill box . The top compartment can be taken and you don’t need to buy a cool pack, the bottom layer acts as cool pack . The food will stay fresh . The portion size is perfect for kids.The lock is easier for kids to open and it’s very compact. Its BPA free and dishwasher safe. The tray is microwaveable . This is definitely a must buy.

Review from Bentgo
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Sep 7, 2023
Reviewer name: Najat
5 out of 5 stars
5 out of 5 stars review

Quality item for sure and GREAT customer service!

We purchased our 1st bentgo 2 in1 backpack and love it, however we ran into a little issue that my daughter had to remove the snack early in the day prior to eating it and needed a solution to keep her snack cold till later in the day. Scott from customer service fixed us right up with a Kids Chill snack box, problem solved! I will be ordering from them every year from now on! :)

Review from Bentgo
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Aug 28, 2023
Reviewer name: Inna
5 out of 5 stars
5 out of 5 stars review

Great backpack!

This backpack was a great find. My daughter absolutely loves it. There were so many fun options to chose from. The backpack has some great features one being that you can fit a Bentgo lunchbox on the bottom of the backpack. It’s fully insulated and the food stay fresh in there. Let’s the kids have free hands when going to school. Would highly recommend this item.

Review from Bentgo
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Aug 16, 2023
Reviewer name: LizL
4 out of 5 stars
4 out of 5 stars review

Super cool lunchbox

We got this for my child and it’s been great! Having a bento that also has the freezer pack is like genius! The cornets are great sizes we haven’t had any spilling issues. We have had some warping over time that made it difficult to close but are going to try a replacement!

Review from Bentgo
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Sep 17, 2023
Reviewer name: Wilki2
3 out of 5 stars
3 out of 5 stars review

Giving it a second try!

We got one of these as a gift and we’re very excited. I love the prospect of having the built-in ice pack. However, we have had some issues with this leaking. We are going to give it another try since all of our other Bentgo products have been fabulous. I will update with the results!

Review from Bentgo
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reply from CS

Hi Simone, Thank you for providing your feedback on our Bentgo Kids Chill Lunch Box. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Sep 8, 2022
Reviewer name: Andrea123
5 out of 5 stars
5 out of 5 stars review

Really compact

You can fit a lot of food in here, I really like the separate compartments, and mainly IT DOESN’T LEAK! Which is amazing. We also love not having to deal with missing food storage container lids, very convenient. I would love to be able to buy multiple ice packs to freeze so that they’re ready to go each morning. Very happy with this.

Review from Bentgo
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Aug 18, 2023
Reviewer name: Mom5
5 out of 5 stars
5 out of 5 stars review

Great features!

I love the concept of keeping food cold until lunch- there's nothing worse than a lukewarm string cheese... I did struggle to keep my box latched once the ice tray was froze, but i reached out to customer care, and they were quick to send me a replacement!

Review from Bentgo
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Jun 27, 2023
Reviewer name: Lauren B
5 out of 5 stars
5 out of 5 stars review

Great Bento Box for Little Ones!

My daughter has been using this since she was 13 months old. She knows how to open and close it and loves opening it herself. I especially love how I can pack her various foods and nothing touches (we all know how kids don’t like food touching) 10/10 product!

Review from Bentgo
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Jul 17, 2022
Reviewer name: JessicaB
3 out of 5 stars
3 out of 5 stars review

5 star customer service, but 2.5 star product

I recently purchased a two pack of the green/navy ice pack kid boxes. Although the ice pack is an amazing idea, I feel that there is a major design flaw. With both of my boxes the inner compartment (Ice pack and lunch tray) do not clip securely into the outer box. We have a few bentgo boxes without ice packs and these always click in and never move around. I feel that this is because the lunch tray in the ice pack model is much thinner than in the original bentgo boxes and can bend and therefore pop out easily. The fact that things do not stay clicked in also makes securing the lunch box closed challenging. The latch also pops open super easily. On a few occasions my daughter’s lunch has ended up all over her back pack which as you can imagine is very stressful for a kindergartener. We have never had these concerns with our other bentgo boxes. Maybe with older kids these concerns would not be a problem. But for a 3 and 5 year old these concerns are difficult to overcome. I really wanted to love the ice pack boxes but given my many concerns the convenience is just not worth it. The orginal Bentgo lunch box is far better quality in my opinion. Customer service was great! They understood my concerns and rectified the situation quickly.

Review from Bentgo
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Jul 27, 2023
Reviewer name: bhatami
5 out of 5 stars
5 out of 5 stars review

The best boxes for kids!

Our kids and I love this box! It fits nicely in my kids' lunch bags and has enough room to put their meal, including a snack, a veggie, and a fruit. It's super easy to wash and lasts so long. Both my kids have been using these boxes for preschool and elementary school. The added bonus is the ice pack! We've used it on hot days to keep their sandwiches cool.

Review from Bentgo
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