Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.3 out of 5 stars
stars
1,246 ratings1,185 reviews
  1. 5 stars68% (844)
  2. 4 stars17% (209)
  3. 3 stars5% (65)
  4. 2 stars2% (26)
  5. 1 star8% (102)

Member photos

  • +516 images
Sort by |
Showing 971-980 of 1,185 reviews
Aug 27, 2020
sps004
4 out of 5 stars review

Really nice and quite. Work well in hot garage

[This review was collected as part of a promotion.] It works better then my three draws LG in my kitchen. Very quite even at night. Hold refrigerator temperature consistent. So for love it. I think Samsung is very good . I know it’s two door design. Nit favorites fir most people. But fir the price it’s great!!

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Apr 8, 2024
NeverAgain
1 out of 5 stars review

STAY AWAY AT ALL COSTS!!! NOT WORTH YOUR MONEY!!!

This is the worst fridge I've ever own. The ice make broke 1 month after the warranty expired and Samsung refuses to cover it, even though the ice maker is a known issue and Samsung has faced several lawsuits over thier ice makers. They want to charge me hundreds of dollars to replace it. Before the ice maker broke, I had to make the freezer as cold as it would go just to get more than a cup of ice to be made in a day. I will never buy another Samsung product after my experience with this fridge, appliance or electronic. Samsung lost a customer for life by refusing to fix their faulty ice makers.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from SEA Care

Hello there, We understand the importance of a working fridge. We would love to discuss your fridge to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147026815) to help our team pull up your information when you message us. Have a great day. ^Charles

Oct 23, 2020
Cindi
2 out of 5 stars review

Ice Maker is terrible

the refrigerator is pretty and a good size, but the ice maker doesn't make enough ice for 2 people in one day. that is a deal breaker i wish i could return this model. i have to go out buy bagged ice even though i have a new appliance. the shelves are not adjustable. the blue light is dim, you cannot see vey well. there is not enough light in the freezer to see what is in there. the door is sharp so you have to watch you feet from getting scraped. and finally there is no cheese drawer.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

Thank you for sharing this with us and providing your feedback. I understand you have multiple problems with your appliances. If you would like us to assist you with any concern; we're always here for you. Please reach out to us by using the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Your ticket number is : 114255625

Feb 18, 2021
Enginole
1 out of 5 stars review

Reliability

had this refrigerator for 3 months before the compressor fails. it took a service tech 2 weeks to investigate. now another 1.5 weeks to order the compressor. so nearly a flipping month without a refrigerator!!!! a toaster, tv or microwave failure we could live without for a couple weeks. a dead refrigerator means no cold food storage!! and no urgency on samsung’s behalf to resolve a critical appliance!!! i purchased a $50 30-year old refrigerator for my son 7 years ago and it still runs flawlessly. what do i get for this $1500 purchase? a dead refrigerator with little care of getting it resolved! i”ll consider this an expensive lesson to never buy samsung again!! your service is pathetic!!!!

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

I can understand this experience has you on edge and rightfully so. This would be tough for anybody to go through. Thank you for sharing this with us. If you have further questions for us. We would be happy to look into this for you. Please reach out to us using the link below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1142985280

Aug 7, 2023
CS516
3 out of 5 stars review

Not worth the money

The ice maker takes so long to actually dispense ice. It doesn’t really “crush” the ice when you select that option. My big issue is that it says it’s stainless steel, but NO magnets stick to my fridge doors. I’ve tried different ones just to make sure I’m not crazy. The weird thing is, I have other stainless steel appliances and the magnets stick to them just fine. So I have no way of hanging anything on the fridge (other than tape) and my kids can’t play with the fridge alphabet magnets or anything similar. It’s a shame bc I love displaying my kids’ artwork and pictures.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Customer care

Greetings, We understand how important it is for you to have a magnetic refrigerator to hang your kid's artwork. In response to customer demand, Samsung has added more ferrous material to the stainless steel panels to make them magnetic. As to which models are magnetic and which are not, we do not keep records of this information. It is best to visit your neighborhood store to see if a magnet will adhere to the sides before purchasing in the future. Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146123352) to help our team pull up your information when you message us. Have a great day. -Ernest-

Aug 3, 2020
Goodguy
5 out of 5 stars review

Lots of space!

[This review was collected as part of a promotion.] Bought this a couple weeks ago and so far are very happy. It's huge inside is attractive on the outside. Only small issue for us has been the water seems to drop from the water dispenser after using it. We leave a small cup in the dispenser area to collect any water spillage. It doesn't bother us but it may bother others. We like it and are happy with it. It's a fridge, it does what we need it to.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Mar 4, 2024
Bekki
1 out of 5 stars review

Changing Filter is Not EASY!

Changing the filter in this refrigerator is a nightmare. You have to pull it out from the wall to turn the water off at the source. Pulling it out straight will work if two people are pulling. Pushing it sideways to get behind the refrigerator is difficult. The rollers don't work well unless they are coming out straight from the wall. Do not attempt to pull the filter out without turning the water off, water will gush out everywhere. (It is not like my GE refrigerator was to change the filter). The freezer section is very narrow and a pizza box will not fit. I would not have bought this refrigerator if I had known the filter was so difficult to change.

Helpful?529UR1RZ6Q1213589500284
reply from Samsung

Hi Bekki,<br /><br />Changing the water filter can be a difficult task. Let us make it easy for you.<br /><br />Here is a link to help you change the water filter. Please see the &#34;Determine which water filter you need&#34; and &#34;Replace the water filter&#34; sections, watch the full video, and follow the steps.<br /><br />Replace the water filter in your Samsung refrigerator.<br />https://www.samsung.com/us/support/answer/ANS00060149/<br /><br />Also, here is a link to help you organize the freezer. Please see the &#34;Tips for an organized freezer&#34; and read the instructions.<br /><br />Tips for an organized Samsung refrigerator.<br />https://www.samsung.com/us/support/answer/ANS00084845/<br /><br />Should you need more assistance, please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/Samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513<br />3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us<br /><br />When you message us, please provide us with this reference number 1146921748 to help our team pull up your information.<br /><br />Have a great day.<br /><br />^Aloe

Dec 4, 2020
Charles
2 out of 5 stars review

Good owners Manual

i like the non protruding door handles. they give a clean line appearance. comes with a thin protective film around the front which i found difficult to remove. in my experience this film is firmly attached under the door gasket and tears away leaving behind fragments. the manual gives clear instructions. for example, to change the water filter you will first turn off your water supply valve. after a simple twist and pull of the old filter you insert the new filter and twist. the manual then suggests a 7 minute water line purge. i like the special setting to have 3 days of accelerated cooling. my experience is that all food has remained chilled or frozen.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

Thank you for sharing your feedback with us. It's always a pleasure to see the Pros and the Cons our customers leave in their review. Thank you for being a Samsung customer. ^Pat

Nov 15, 2020
k10602
1 out of 5 stars review

WORST ICE MAKER EVER

the refrigerator itself is great but the ice maker sucks - if more than one person gets a class of ice and it make the amount low - it takes 3 days before you have ice agian - it is horrible - i live in florida and ice is a necessity here - and this ice maker sucks - i would never buy this refrigerator again nor would i recommend this product to any one................i have been buying samsung products for years and this is the worst experience i have ever had

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

We understand your frustration and appreciate you taking the time to share your experience with us. I was able to locate some helpful information regarding your concern. Take a look at the link below for assistance. Thank you for being a Samsung customer. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001012//#ice-maker-is-making-some-ice-but-not-enough

Aug 27, 2020
jg2020
4 out of 5 stars review

Everything needed and no gimmics

[This review was collected as part of a promotion.] This is a great refrigerator! The multi levels of cooling ability help to keep my items fresh. One issue is that the vegetable or meat drawers don't have an adjustment. Sometimes I find my vegetables frozen.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284