Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.3 out of 5 stars
stars
1,246 ratings1,185 reviews
  1. 5 stars68% (844)
  2. 4 stars17% (209)
  3. 3 stars5% (65)
  4. 2 stars2% (26)
  5. 1 star8% (102)

Member photos

  • +516 images
Sort by |
Showing 961-970 of 1,185 reviews
Nov 6, 2020
ChrisPyCritter
4 out of 5 stars review

Excellent ... with a couple of improvements needed

i love this fridge. pros: 1. big, holds a ton 2. i can see what's in the freezer without digging 3. no handles protruding from the doors 4. no trim around the ice/water dispenser cons: 1. non-adjustable shelves 2.needs a 2nd led light lower in the fridge toward the rear to light the lower shelves 3. butter compartment in the door 4. the top drawer in the fridge should have been 2 shallower drawers - 1 for cold cuts & cheese, 2nd for additional fruit & veggies overall i'm very pleased

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Apr 22, 2024
ScammedBySamsung
1 out of 5 stars review

Ice Maker Sucks You Might As Well Burn Your Money

Ice maker never works. It continues to freeze itself and will not dispense properly. Customer service is of no help, will fight tooth and nail to actually send out a technician to troubleshoot and repair their faulty designs. I am not joking when I say you might as well just light your money on fire when it comes to this product.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from SEA Care

Hello there, We understand how frustrating dealing with an ice maker that freezes up can be. We are here to help you. Below is a link to help you if the ice maker is frozen. Please choose "Ice maker is frozen over." Kindly click on the embedded word. Ice maker is not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147075509) to help our team pull up your information. Have a great day. ^Camille

Feb 15, 2022
Expatintor
4 out of 5 stars review

Great refrigerator except for missing drawers

love the size and efficiency of this refrigerator. seems to keep food at specified temperature and has plenty of room. very bright interior and excellent ice maker. what i don't like is that there is neither a cold cut drawer nor a dedicated dairy space.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Apr 26, 2020
lita627
5 out of 5 stars review

My kitchen got an upgrade!!!

[This review was collected as part of a promotion.] This refrigerator is by far the nicest appliance I have ever owned. It has instantly taken my kitchen from just okay to WOW. The black stainless finish with the fingerprint resistant feature makes it a showstopper! I am in love with the in-door water dispenser. It tastes great and is super cold! My entire family suddenly has increased their water intake. The ice maker is a particular favorite of mine, this is the first fridge that I’ve owned that has one. I love that I can choose cubed or crushed with the press of a button. Onto the refrigerator itself, there are so many shelves! The door holds gallons of milk and all the condiments you could ever need. The one feature I feel is missing here though is a lunchmeat drawer. It is something I’m used to and feel would improve the functionality of this appliance. The drawers it does come with though are large and spacious. The vegetable drawer holds an entire bunch of celery without bending it. The fruit drawer is extra deep too. The freezer is just as large, keeps everything super cold and is easy to find what I’m looking for. Overall excellent appliance.

Review from The Insiders
Helpful?529UR1RZ6Q1213589500284
Jun 18, 2025
SamFan606
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] This fridge not only looks good, but handles all our food storage. The ice maker produces crushed or cubed ice and of course water too. The side by side design fridge on one side, freezer on the other makes food storage and retrieval easy. It is quiet, but sometimes you can hear the ice maker, which is normal according to the manufacturer. It has a reminder sing if you leave the door open. Overall great choice for this house.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Apr 28, 2020
MsQueen1
5 out of 5 stars review

The replacement refrigerator we needed

[This review was collected as part of a promotion.] We have now had about 1 week to use and get to know our new samsung fridge. Had there been an option for 4.5 stars, that is what i would have chosen. The deduction in one half point is primarily due to the type of ice/water dispenser on this model. You can get your water by simply pressing your glass up against the sensor. However, you must press with your free hand, the ice mechanism in order to get your ice. Not a big issue but it just means you need a free hand when getting your ice. As it stands, it has most all the needed and desired ingredients which include a whole lot of space! Compared to my old fridge, there is so much more room and compartments to organize and store all of our food. Our household consists of four adults, so we have lots of food that gets stored in our fridge and the extra space was just what we needed. This new fridge also has a water and ice machine on the outside, which our old fridge did not. It's so nice to be able to get filtered water right from our fridge without having to install a bunch of items on our regular faucet. Thank you Samsung for making a beautiful piece of equipment with all the added features of space and convenience that we needed.

Review from The Insiders
Helpful?529UR1RZ6Q1213589500284
Nov 26, 2024
Samsungdoesntdotechnology
1 out of 5 stars review

Worst ice maker in the world

This has the worst ice maker I've ever seen in a fridge. It takes forever to make ice. Then it clogs so often most of the little amount of ice it made has to be thrown away because it's stuck in the door. The rest of the fridge is okay, but honestly it's overpriced garbage. I'd buy any other brand you were looking at. Samsung has no idea how to make ice. It's actually so bad they should pay you to take this fridge off their hands. I wish I could rate lower than 1 star

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

Greetings, We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator. Here is a link for troubleshooting steps for your ice maker that is slow in making ice and clogging ice; kindly choose the one that matches, watch the video, and click the embedded words. Samsung ice maker is not working. https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147759370) to help our team pull up your information when you message us. Thank you. -Ricardo

May 31, 2024
Erick
5 out of 5 stars review

Great space and quality

[This review was collected as part of a promotion.] I bought this one less than a month ago to replace another refrigerator of the same model that I bought 2 years ago but that one I sent to my family outside the country and since it was in very good condition and without any maintenance problems

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Jan 18, 2024
Lsmith0118
5 out of 5 stars review

Amazing value!

[This review was collected as part of a promotion.] This fridge has so much space in it. I have never had a fridge with so much shelf space. The ice compartment is also awesome for entertaining because you can just pull out the tray and you have a countertop ice box. This fridge is well worth it.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Aug 3, 2020
Beauty
5 out of 5 stars review

Samsung Quality

[This review was collected as part of a promotion.] I have owned Samsung electronics for over 20 years however this is my first appliance. I received my refrigerator as a gift from my son and simply love it! The sleek new look of this side by side had me at hello...and with its features, price, capacity, along with the Samsung reputation, I knew I couldn’t go wrong! Thank you Samsung for your second-to-none innovations!

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284