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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.4 out of 5 stars
stars
1,262 ratings1,201 reviews
  1. 5 stars68% (859)
  2. 4 stars17% (213)
  3. 3 stars5% (65)
  4. 2 stars2% (26)
  5. 1 star8% (99)

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Showing 911-920 of 1,201 reviews
Aug 7, 2023
CS516
3 out of 5 stars review

Not worth the money

The ice maker takes so long to actually dispense ice. It doesn’t really “crush” the ice when you select that option. My big issue is that it says it’s stainless steel, but NO magnets stick to my fridge doors. I’ve tried different ones just to make sure I’m not crazy. The weird thing is, I have other stainless steel appliances and the magnets stick to them just fine. So I have no way of hanging anything on the fridge (other than tape) and my kids can’t play with the fridge alphabet magnets or anything similar. It’s a shame bc I love displaying my kids’ artwork and pictures.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Customer care

Greetings, We understand how important it is for you to have a magnetic refrigerator to hang your kid's artwork. In response to customer demand, Samsung has added more ferrous material to the stainless steel panels to make them magnetic. As to which models are magnetic and which are not, we do not keep records of this information. It is best to visit your neighborhood store to see if a magnet will adhere to the sides before purchasing in the future. Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146123352) to help our team pull up your information when you message us. Have a great day. -Ernest-

Jun 7, 2024
Budd in Cape
1 out of 5 stars review

Failed 3 wks out of warranty

[This review was collected as part of a promotion.] Failed, one year and 3 weeks out of warranty. Fridge is up to 52deg and freezer is 38. Lost mostly everything and supposedly new control board is on way. Been down for over 10 days now still waiting on Samsung repairman and new part. Previous Samsung lasted 4 years and 3 months. Do not recommend.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

Greetings! It's disappointing when a product fails shortly after the warranty expires, leaving you with unexpected inconveniences. We would love to assist in any way we can. If you need help with scheduling or following up on a service appointment, please feel free to reach out. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147221342 to help our team pull up your information. Leo

Jan 6, 2021
Jamie
4 out of 5 stars review

Nice size, poor ice maker

i like the fridge and freezer size. i hate that i have to remove the ice storage container once a week to clean it out just to get ice from the door. the ice dispenser frosts up constantly. also there is nothing to catch drips of water or melting ice in the door so there is always water drops sitting on the dispenser tray.

Review from Samsung US
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Jun 28, 2023
LeeLee
5 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] I bought this refrigerator 2 years ago and it's still going strong!! Will update as time goes on. I love the crushed ice feature. It is especially good for my stiff person syndrome diagnosis when I get overheated, dizzy, and extremely fatigued. It is the perfect cool down.

Review from Samsung US
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Mar 27, 2025
Pambino
5 out of 5 stars review

Love the sleekness of this SS side by side.

[This review was collected as part of a promotion.] I knew immediately that this side by side was an excellent choice for our household. My last two refrigerators were French doors with the freezer on the bottom - no more rummaging to find something in the freezer. I can also see everything in refrigerator and it is much easier to organize. Another great thing about this refrigerator is no handles.

Review from Samsung US
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Aug 3, 2025
Ladrum40
5 out of 5 stars review

Spacious, functional and looks great

[This review was collected as part of a promotion.] Very spacious and functional. I can organize my food, and when I need something, no need to dig through , at a glance, I see what I need. Draws for fruits and vegetables separate. Just so easy to organize and store.

Review from Samsung US
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Aug 4, 2020
working mom 116
5 out of 5 stars review

Great Extra Large Fridge

[This review was collected as part of a promotion.] I bought this fridge to replace one that keep going out. This fridge has plenty of room and has ice and water. I love my new fridge but I wish the ice maker would produce more ice at a quicker rate. Also smudge proof isn't exactly smudge proof but I wouldn't change a thing. Great product. Great price. Quick delivery.

Review from Samsung US
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Sep 9, 2020
DAVEB
1 out of 5 stars review

Pretty, but a great disappointment

[This review was collected as part of a promotion.] The good: Clean design, large capacity. The Bad: The temperature in the refrigerator side varies widely from shelf to shelf. I have the fridge set to maintain 37degrees ( as suggested in the manual ). The crisper drawers are consistently near that setpoint. Wonderful.The lowest open shelf ranges from 31 to 38 degrees. We've often had food freeze solid on this shelf. And while the lowest shelf freezes, the top shelf will be 9 - 15 degrees warmer! Yes, freezing on one shelf while 45 degrees three shelves higher. I am measuring temperatures with two calibrated recording thermometers. We have had service people to our home twice. The first measured temperature at just one place (a middle shelf), found it to be 3 degrees above set point there and said that there is nothing wrong, this is within Samsung tolerances. The second tech saw the temperature variation within the fridge. He spoke with a Samsung tech by phone, then suggested we move delicate foods to the upper shelves where they wouldn't freeze, because the problem is part of the design and can't be fixed! Obvious to me is there is insufficient circulation within the fridge to keep temps even. The unit is definitely not overfilled to stop air movement. If you want a fridge that does a good job of properly maintaining your food, I'd suggest avoiding this model. Personally, I'll avoid Samsung!

Review from Samsung US
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reply from Samsung Care

I'm terribly sorry for your experience. I know how frustrating it can be when results and expectations do not quite meet. Thank you very much for sharing your experience. We will work on improving our products and services to meet future expectations. ^Pat

Jan 29, 2024
Lissa
4 out of 5 stars review

Samsung Refrigerator

[This review was collected as part of a promotion.] We purchased this in the summer and it great especially for the price. Lots of storage and space on the inside. 2 things I would change. The spout the water comes out is small so you have to make sure you get your bottles in the right spot or you will miss the container. Next there is no light where the water comes out so at night you cannot see.

Review from Samsung US
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Aug 27, 2020
sps004
4 out of 5 stars review

Really nice and quite. Work well in hot garage

[This review was collected as part of a promotion.] It works better then my three draws LG in my kitchen. Very quite even at night. Hold refrigerator temperature consistent. So for love it. I think Samsung is very good . I know it’s two door design. Nit favorites fir most people. But fir the price it’s great!!

Review from Samsung US
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