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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.3 out of 5 stars
stars
1,246 ratings1,185 reviews
  1. 5 stars68% (844)
  2. 4 stars17% (209)
  3. 3 stars5% (65)
  4. 2 stars2% (26)
  5. 1 star8% (102)

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Showing 81-90 of 1,185 reviews
Jun 6, 2026
sandy
5 out of 5 stars review

capacity

[This review was collected as part of a promotion.] i was amazed at the amount of space a side by side really had. it is the first time i have ever had a side by side and it is great and the freezer as well as the refridgerator is large and hold a large amount.

Review from Samsung US
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Jun 22, 2026
The W J
4 out of 5 stars review

Difficulties with getting ice and water from door

Overall the refrigerator has all the features needed except one. It is impossible to get water or ice from the door without using two hands. The bar needed to push for water or ice is at the top of the opening. The glass or cup must be held in place to receive the ice. The spout for the water is so small you have to work to get the water in a bottle. Again a two hand operation. Not impressed with the extra bin for the ice.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Jun 28, 2026
RIVERBOY460
1 out of 5 stars review

Poor Quality

Worst fridge we have ever owned. Took 3 days for ice maker to make ice. Ice maker never fills up it barely makes any ice. Fridge and freezer works perfect. Had a samsung repair guy come out fro a brand new fridge broke out of the box because rhwy wouldn't gove me a new one. guy dosent even know how to remove the ice maler and yanked my plastic parts on ice maler to the point of it not seating flush anymore. also left with out wiping out my ice shoot where he spilt a bunch of water so I had a clogged frozen ice shoot. Not happy with Samsing quality control or there service techs. Save your self the time and get another brand refidgerator.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung

Hi RIVERBOY460, we understand your concerns and would like to help by learning more and reviewing the details of your service history. When you're ready, feel free to connect with us through any of the contact options below using the reference number 1152788057 to quickly pull up your information. 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We look forward to assisting you further. Jeffrey Samsung Care

Jun 7, 2026
Big Dose
4 out of 5 stars review

Great Investment

[This review was collected as part of a promotion.] The refrigerator color blends perfectly with my other kitchen appliance. The capacity holds more than enough space for regular and frozen food. Temperature settings are easy to adjust. The ice-maker is one thing I wish was a little more quieter but it produce plenty of ice. This fridge maintains its temperature even with repeated opening and closing of the doors from the grand-kids.

Review from Samsung US
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Jun 7, 2026
GeoLad
5 out of 5 stars review

Features and Benefits

[This review was collected as part of a promotion.] We had gotten Samson refrigerators previous three times. Our last Samsung had the freezer in a drawer down beneath. The Ice maker kept on freezing up and not producing ice. After looking at reviews it seemed to be a problem no mater the manufacturer. So going ahead we decided to go to side-by-side. Keeping with Samsung, our refrigerator has hidden handles and large containers on doors. We love the hidden handles. The ice maker works great producing 1x1x1 cubes.

Review from Samsung US
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Jun 10, 2026
Tom and Karen
5 out of 5 stars review

Roomy and Efficient

[This review was collected as part of a promotion.] Beautiful looking unit that fits in well with the rest of our kitchen. The open air concept inside, along with the in door ice maker, provides for ample space inside the unit. We like the way the doors open without the use of handles (which would take up extra outside space). The factory settings of 0 degrees in the Freezer and 37 degrees in the Refrigerator, along with the airflow inside the unit show me that operational electricity savings will be high. This will also keep our food fresher longer.

Review from Samsung US
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Jun 6, 2026
Roger Mellie
4 out of 5 stars review

New Fridge- Model number, who knows?

[This review was collected as part of a promotion.] Looks good. Like the two separate doors without the manic center piece of the French door type. Like the stock of shelves in the freezer side. Don't get the build up of food in the bottom like you do with the big freezer down below type. No screen control on the outside which fails after a few years- good. Fridge layout much easier to store/find and access food/bottles etc. Much more space in the fridge door. Samsung app is very imposing asks for to much information to get an account started. The app is also very disorganized to use- terrible in fact.

Review from Samsung US
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Jun 13, 2026
Anonymous
4 out of 5 stars review

Great fridge just a few things that could bebetter

[This review was collected as part of a promotion.] This is a great fridge. I love the craft ice. I like that it also makes ice in the door as well. I wish the water came out cold all the time. I feel like the seal could be better on the freezer door. You have to make sure nothing is in the wrong place or it will pop open.

Review from Samsung US
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Jun 27, 2026
LeslieBRazz
4 out of 5 stars review

A few design flaws, but otherwise fantastic model!

This fridge is practically PERFECT! My only complaints are that the shelves (including the door shelves) aren't adjustable, though removable, and there is no light on the water/ice dispenser. In addition, we didn't realize there was an "activation" of sorts to get the ice maker running. Otherwise, it cools wonderfully (and quickly!) and I'm pleased with the purchase

Review from Samsung US
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Jun 28, 2026
Pamelah
4 out of 5 stars review

Great simple Refrigerator

[This review was collected as part of a promotion.] Great Refrigerator! Nothing fancy but serves our needs. Been happy with Samsung before. We like the side by side because you open doors and can see everything. No digging in bottom chest. Ice maker and water in door for easy access and doesn't take up space inside. Filter in lower right corner easy and efficient. Outside look is simple and clean with built in handles. Storage space inside and on doors is perfect !

Review from Samsung US
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