Hello Scoobie, We know how essential a Refrigerator functions in a household, so let me assist you in getting your fridge working correctly with the links I'll be providing. Water leaks in a Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001852/ The ice maker is not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/. If these troubleshooting steps don't work, don't hesitate to contact us using the following channels below. We will look further into this and get it resolved. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide this reference number (1145223098) to help our team gather your information. Thank you for choosing Samsung. Have a great day. ^^Ross