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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.4 out of 5 stars
stars
1,285 ratings1,224 reviews
  1. 5 stars68% (874)
  2. 4 stars17% (218)
  3. 3 stars5% (65)
  4. 2 stars2% (28)
  5. 1 star8% (100)

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Showing 431-440 of 1,224 reviews
May 19, 2026
anonymous
2 out of 5 stars
2 out of 5 stars review

Samsung Fridge

You get what you pay for… inexpensive and not great quality. We decided to go economical since we would be selling soon. First major issue was installation by the 3rd party delivery. They didn’t properly connect the water line so now we have to get a plumber. None of the shelves or door bins are adjustable which is annoying. The water/ice dispenser is very poorly designed. Water and ice go everywhere! The temperature cannot be adjusted at all. I would not recommend this fridge and would not buy it again.

Helpful?529UR1RZ6Q1213589500284
reply from Samsung

Hello anonymous,<br /><br />We listen closely when details like these are shared, and we appreciate the effort involved in getting everything set up, including expectations around storage flexibility,<br /><br />Things like water flow and internal connections can affect how water and ice are released. This guide provides troubleshooting steps for dispenser operation:<br />https://www.samsung.com/us/support/troubleshoot/TSG10003791/<br /><br />This guide walks through what to check to help get the temperature adjusted:<br />https://www.samsung.com/us/support/troubleshoot/TSG10007258/<br /><br />Since both the delivery and installation were arranged through Sam’s Club, they’re in the best position to review what happened with the water line. You can reach Sam’s Club at 1‑888‑746‑7726 for further assistance.<br /><br />If you ever need to reach out to Samsung, please include this reference number (1152519353). This will help our team quickly pull up your details.<br /><br />Samsung truly values your business.<br /><br />Pope <br />Samsung Care

May 5, 2026
Alice
5 out of 5 stars
5 out of 5 stars review

Great feature

[This review was collected as part of a promotion.] I recently bought this refrigerator and overall I’m very happy with it. It cools quickly and keeps fruits and vegetables fresh for a long time. The space inside is well organized, and there is plenty of room for all my groceries. I also like the design—it looks modern and fits nicely in my kitchen. Overall, I think this refrigerator is a good value for the price, and I would definitely recommend it to others

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Apr 19, 2026
SafaE
4 out of 5 stars
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I love my fridge and the size is perfect for my family size of 5. It looks good and will let me know if the kids left it open therefore saving energy. It is easy to use and I see us using it for a few more years.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
May 15, 2026
Junk4Me
4 out of 5 stars
4 out of 5 stars review

Simple Elegance

[This review was collected as part of a promotion.] Very nice looking unit. I love the “no handle” doors. This fridge came to temperature very quickly, much quicker than specified. Only issue is a little drip from the water dispenser and that might be the installers did not get it correctly attached.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
May 20, 2026
Rusststone
5 out of 5 stars
5 out of 5 stars review

Runs great

[This review was collected as part of a promotion.] It looks great. Runs great. Have had no hickups. Easy to use the functions on it. Installed it, used the easy functions to get to temp we want, and never thought about it again. Exactly what you want from an appliance.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
May 22, 2026
pilotlight
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] It has good capacity especially for both sides, I can put a lot of food in the middle and all the necessary sauces and condiments on the side. I like the aesthetic of the fridge too, modern. Cooling is good too, it's very cold. It is efficient too. It is also ergonomic for daily use.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
May 25, 2026
VCA1970
5 out of 5 stars
5 out of 5 stars review

Great look and good capacity!

[This review was collected as part of a promotion.] We’ve been very happy with the Samsung refrigerator. It offers plenty of space for groceries and keeps everything well organized with its adjustable shelves and convenient side-by-side layout. The fridge cools consistently, runs quietly, and has a sleek modern design that looks great in the kitchen. The fingerprint-resistant finish is also a nice bonus. Overall, it’s a reliable and spacious refrigerator that offers great value for the price.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Apr 19, 2026
Bonanza55
5 out of 5 stars
5 out of 5 stars review

Solid Fridge

[This review was collected as part of a promotion.] Nice looking fridge and I love the hidden handles. I bought it without seeing in person but the capacity is perfect for our family and the storage space was roomier than I expected. Something that was mentioned on many reviews both at Google and my retailers site was it was very slow to produce ice and the manual seemed to confirm this; we didn’t find that to be the case. It produced two full bins in the first several hours which we dumped to be sure it was free of impurities but it filled again in a few hours. We’ve only had it installed a few days but are very satisfied so far.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Jun 6, 2026
sandy
5 out of 5 stars
5 out of 5 stars review

capacity

[This review was collected as part of a promotion.] i was amazed at the amount of space a side by side really had. it is the first time i have ever had a side by side and it is great and the freezer as well as the refridgerator is large and hold a large amount.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
May 7, 2026
JaiC
1 out of 5 stars
1 out of 5 stars review

Produce better stuff.

3rd unit in under 2 years. 1st unit came with the home - died 9/25 2nd unit purchased 9/25 - died 4/26 3rd unit arrived 5/5 - I’m praying this one actually goes the distance. I have all Samsung appliances, I’ve replaced the range and the fridge. My dishwasher is currently producing an error and requires repair. I’ve moved in with new appliances in 10/24, and have had some type of issues with ALL of my Samsung appliances.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung

Hi JaiC, We recognize that having several appliances need attention so soon after moving into a new home with a full set of Samsung products isn’t what you expected. Your feedback highlights concerns around repeated unit replacements, overall product reliability, and a dishwasher that now needs attention. Situations like this are best reviewed in detail. We can check your product history, review past service timelines, and help coordinate next steps for your current appliances. Please contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152490318) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care