Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator

Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for

Samsung 27.4 cu. ft. Side by Side Refrigerator

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4 out of 5 stars

stars654 ratings593 reviews

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Aug 27, 2020

Sockthief

4 out of 5 stars review

Great bare bones fridge

[This review was collected as part of a promotion.] Love my new fridge. It doesn’t have many frills so eventually it’ll be moved into the garage but it does everything perfectly.

Review from Samsung US

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Nov 9, 2023

TAK4

4 out of 5 stars review

Good fridge

Haven’t really had any issues with this fridge. We bought it a year ago. I wish the fresh drawers were thought out better and the shelf’s were more customizable but that’s really the extent of our conplaints.

Review from Samsung US

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Sep 4, 2023

Jon B

4 out of 5 stars review

Nice refrigerator

[This review was collected as part of a promotion.] I love the refrigerator, keeps fruits and vegetables for long time. The only complaint it's a little noisy.

Review from Samsung US

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Aug 3, 2020

Joefix

5 out of 5 stars review

So cool

[This review was collected as part of a promotion.] Love this fridge! It has so much room and cools everything perfectly. It does catch fingerprints pretty easily, but that's expected with stainless steel.

Review from Samsung US

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Feb 11, 2024

Abel

5 out of 5 stars review

Nice Frodge

[This review was collected as part of a promotion.] The capacity is good. The ice maker is a good size and does not get in the way of the freezer. So far, we have no issues.

Review from Samsung US

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May 16, 2024

775cabra

2 out of 5 stars review

Just No

This thing looks nice but that's it. The ice maker dosent make enough ice, we always have back up ice trays, the ice maker gets jammed up at least once a week. There's also no lunchmeat/cheese drawer. Water filter replacement is not easy.

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reply from Samsung

Greetings!Having to rely on backup ice trays because the ice maker doesn't produce enough or frequently gets jammed up can be inconvenient. We are here to help. I have shared a Samsung link below that will help with your experience with the ice maker. The link has four radio buttons, please select the second radio button "Ice maker is making some ice, but not enough" to help with your experience with the inadequacy of your ice maker. The second radio button has an embedded video that we recommend watching in full. The fourth radio button "Ice bucket is stuck or has a block of ice" will aid with your experience with the ice maker jamming. Ice maker is not working:https://www.samsung.com/us/support/troubleshooting/TSG01001012It's a straightforward maintenance step, but sometimes it can be more complicated than expected. I have shared a Samsung link below to help with replacing the water filter of your refrigerator. Replace the water filter in your Samsung refrigerator:https://www.samsung.com/us/support/answer/ANS00060149/Should you need more assistance, please feel free to get back to us via the following options:1. Facebook Messenger: http://m.me/samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=187685133. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/usWhen you message us, please provide us with this reference number 1147188851 to help our team pull up your information.Leo

Nov 1, 2024

Master Reviewer

1 out of 5 stars review

Water and Ice maker poor and loud design.

[This review was collected as part of a promotion.] I’ve maker is noisy. Water dispenser shoots water out sideways. Also you can’t use small glasses or water shoots all over your hand.

Review from Samsung US

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reply from Samsung Care

Hi there, We can feel the frustration you have with this fridge. We are here to help you. We recommend checking the resources below to check the noise coming from your refrigerator. Please watch the video and kindly click on the embedded words for more details. Understand the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147642792), and it will help our team pull up your information. ^Rodel

Jan 18, 2024

Eluvia

5 out of 5 stars review

Zero complaints!

[This review was collected as part of a promotion.] I’ve had this fridge for a few months and have no complaints, its got ample storage space, a fast ice maker, and a two door style that I appreciate

Review from Samsung US

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Jan 29, 2024

Chas

5 out of 5 stars review

Satisfied

[This review was collected as part of a promotion.] I bought this a couple months ago and I'm overall satisfied with it. Just don't try to open up both doors at the same time or it will hit your knuckles.

Review from Samsung US

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Mar 26, 2025

cbdog

4 out of 5 stars review

Fridge Review

[This review was collected as part of a promotion.] This is a great fridge. Couple of things, the ice maker could be better and fingerprints do show up.

Review from Samsung US

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