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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.5 out of 5 stars
stars
1,841 ratings1,780 reviews
  1. 5 stars70% (1,291)
  2. 4 stars18% (338)
  3. 3 stars4% (78)
  4. 2 stars2% (32)
  5. 1 star6% (102)

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Showing 221-230 of 1,780 reviews
Apr 18, 2026
Reviewer name: Affani67
3 out of 5 stars
3 out of 5 stars review

Ice maker defective

[This review was collected as part of a promotion.] Ice maker on regular bases will get stuck in ice crushing mode eventually freezing in the shoot. This requires a complete shutdown and rinsing the with warm water I had to do this 3 times since I purchased my unit back in December of 2024

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
reply from Samsung

Hi Affani67, We saw your review and what you mentioned about the ice maker switching to crushed ice and building up in the chute, and we know keeping things running smoothly is important for everyday use. When using the crushed ice option, small ice pieces can naturally build up in the chute or ice bucket over time. Keeping the dispenser in regular use, making sure the ice bucket is fully seated and dry, and clearing out any clumped ice can help keep things running smoothly. Checking the chute opening occasionally also supports consistent dispensing. If the ice maker continues to change modes or needs frequent resets, our service team can help take a closer look at the unit. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10007217/ Please keep this reference number for your records: 1152431950. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Christian Samsung Care

Apr 23, 2026
Reviewer name: Samsungluv
5 out of 5 stars
5 out of 5 stars review

Love our frigerator

[This review was collected as part of a promotion.] love the refrigerator it's very beautiful has wonderful storage capacity love how quiet it is it fits in with our other appliances very well it's very smooth and it keeps our groceries nice and fresh

Review from Samsung US
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May 6, 2026
Reviewer name: MaxwellHouse
5 out of 5 stars
5 out of 5 stars review

Great design

[This review was collected as part of a promotion.] We chose this model bc it not only fit our budget but it's super sleek in design. We love the hidden handles. The capacity turns out to be more than expected even though the previous one was larger- this one is perfect for our space.

Review from Samsung US
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May 26, 2026
Reviewer name: Jons710
5 out of 5 stars
5 out of 5 stars review

New fridge is awesome

[This review was collected as part of a promotion.] We love the new fridge!!!! Our previous Samsung fridge lasted us 13yrs. This Friday has more space, it's more efficient and I really like the all around cooling feature. It's a sleek design is a nice feature and I really enjoy the hidden buttons on the inside of the door. My kids were always messing with our old unit because of the easy to access buttons. The no finger print stainless is awesome and requires no cleaning which is great. Overall we're very satisfied

Review from Samsung US
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Jun 1, 2026
Reviewer name: Ragal
5 out of 5 stars
5 out of 5 stars review

My new Samsung refrigerator

[This review was collected as part of a promotion.] This refrigerator is great has a lot of room for your food and roomy in the freezer area as well, great for the price and I love that it has no extended door handles, keeps the food nice and cold,the style is sleek and smooth, just the style and color I like, it runs perfectly and quietly 👍😊

Review from Samsung US
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Apr 20, 2026
Reviewer name: Christi2026
4 out of 5 stars
4 out of 5 stars review

Works great

[This review was collected as part of a promotion.] Fridge has worked great only down fall is cleaning it the amazing logo fell off the front door and so looks odd and we were suppose to have finger print resistant and it still looks dirty all the time but function and space works great love the ice maker and having the ability to pull it out for large quantities of ice.

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Review from Samsung US
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May 28, 2026
Reviewer name: Dreagrade
4 out of 5 stars
4 out of 5 stars review

Needs light

[This review was collected as part of a promotion.] It's pretty! The side by side allows you to see what you have and avoids dumping things in a giant freezer drawer with no organization. The only thing that is missing is light for the water dispenser for late night water runs. I have to turn the light to avoid making a water mess.

Review from Samsung US
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Apr 29, 2026
Reviewer name: Dilley75
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] If you're looking for a spacious, modern, and reliable refrigerator, the Samsung RS27T5200SR is a solid choice that balances style and functionality. After using it, here's a well-rounded review you can use: 👍 What I Like The first thing that stands out is the huge capacity (27.4 cu. ft.), which easily handles groceries for a large household. Everything feels organized and accessible thanks to the side-by-side layout and adjustable shelves. The design is clean and modern, with a fingerprint-resistant stainless steel finish that keeps it looking sharp without constant cleaning. Cooling performance is excellent. The All-Around Cooling system keeps temperatures consistent, so food stays fresh longer. The built-in water and ice dispenser is also convenient and works smoothly. �

Review from Samsung US
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Mar 26, 2026
Reviewer name: Domestic Diva
5 out of 5 stars
5 out of 5 stars review

Don't Hesitate Buy it.

[This review was collected as part of a promotion.] Aesthetics & Design The first thing that stands out is how sleek and modern this refrigerator looks. The stainless-steel finish gives the kitchen an upgraded, high-end feel, and the flat, clean lines make it look very contemporary. The external water and ice dispenser blends nicely into the door and adds both style and practicality. The finish is also great at hiding fingerprints and smudges, which is a huge plus if you have kids or a busy kitchen. Overall, it instantly made the space feel more polished and updated. 🥦 Capacity & Storage Space With 27.4 cubic feet, this fridge is HUGE in the best way. It easily fits groceries for a large family, weekly shopping trips, party prep, and bulk items without feeling cramped. What I love most:     •    Wide shelves that fit large platters and sheet cakes     •    Plenty of door bins for gallons, juice, and condiments     •    Deep freezer side that holds bulk frozen foods easily     •    Dedicated ice maker in the freezer + dispenser in the fridge door The side-by-side layout makes everything visible and easy to access—no digging through piles of food like in a top/bottom freezer. ❄️ Cooling Efficiency & Performance Cooling has been consistent and reliable. The temperature stays even throughout the fridge and freezer, so food stays fresher longer and frozen items stay perfectly solid. Notable performance highlights:     •    Quick cooling after grocery trips     •    Even airflow from top to bottom shelves     •    Ice maker keeps up with daily use     •    Filtered water tastes fresh and clean It runs quietly too, which I didn't expect from such a large appliance. 👌 Ergonomics & Everyday Use This fridge is incredibly user-friendly and convenient. Why it works so well day-to-day:     •    Side-by-side doors make it easy to reach everything without bending too much     •    Water and ice dispenser is fast and easy to use     •    Shelves are adjustable and flexible     •    Interior lighting is bright and makes everything easy to see It's clearly designed for real life and busy kitchens. ⭐ Final Thoughts This refrigerator combines style, space, performance, and convenience perfectly. It looks beautiful in the kitchen, holds a huge amount of food, keeps everything perfectly cold, and is extremely practical for everyday family life. If you're looking for a large, reliable, and stylish refrigerator, this one is absolutely worth it. Highly recommend! Efficiency is great we actually purchased two refrigerators one with ice and water in front door and one with ice in freezer compartment.

Review from Samsung US
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Apr 23, 2026
Reviewer name: DrBonkers
4 out of 5 stars
4 out of 5 stars review

Nice simple refrigerator and freezer

[This review was collected as part of a promotion.] Great refrigerator if you like one without protruding handles and without a TV and other bs. It cools, it freezes, it makes ice, and it dispenses water. I deducted a star because all the documentation that comes with it directs you to download the smart things app, but the app says this refrigerator is not compatible with the app. The only thing the app was good for was to expose how to set the refrigerator and freezer temperature, because it isn't listed in the product manual.

Review from Samsung US
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