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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.5 out of 5 stars
stars
1,841 ratings1,780 reviews
  1. 5 stars70% (1,291)
  2. 4 stars18% (338)
  3. 3 stars4% (78)
  4. 2 stars2% (32)
  5. 1 star6% (102)

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Showing 1,601-1,610 of 1,780 reviews
Apr 21, 2020
Reviewer name: SmashvilleDad
5 out of 5 stars
5 out of 5 stars review

Huge frig, sleek design, and all-around cooling!

[This review was collected as part of a promotion.] The Samsung RS27T5200SR/AA refrigerator that we purchased is absolutely fantastic for what we needed, with tons of space in both the frig and freezer sections, a nice ice maker/dispenser system, easy access to change the water filter, and a super sleek space-saving design. I have never owned a frig with recessed handles but am now a converted fan. The recessed feature allows for even more space to store all of our yummy food and beverages. This has been especially handy now that we are eating in a lot more and doing fewer grocery trips with pandemic and all. While the ice maker bucket has a small-ish capacity, the in-door placement allows for better overall storage of ice cream, frozen pizzas (which fit horizontally by the way...woot woot!), and everything else in the freezer. The external dispenser is a must have on any frig used for ice or drinking water, and this has one (see image). I wish there were more options for placement of shelves and bins in this unit, but that is a minor gripe and about the only thing I don't absolutely love about this frig. We have not always owned Samsung appliances, but our house is full of them now...because they rock! I highly recommend this frig. Five stars - and all-you-can-eat ice cream!

Review from The Insiders
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Aug 4, 2020
Reviewer name: race
4 out of 5 stars
4 out of 5 stars review

27.4 cu ft refrigerator at reasonable price

[This review was collected as part of a promotion.] Been waiting 4 years for larger side by side refrigerator in black stainless. Love the ice maker in the door but seems it doesn't produce the amount of ice as our previous model.

Review from Samsung US
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Aug 3, 2020
Reviewer name: Kenneth
5 out of 5 stars
5 out of 5 stars review

Sleek, Streamline look!

[This review was collected as part of a promotion.] We love the streamline look without visible handles. No handles was the final decision maker. We were already sold on the Samsung name and the refrigerator features! Happy!!

Review from Samsung US
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Jun 3, 2025
Reviewer name: Mar Mac
5 out of 5 stars
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] Love my new fridge and get lots of compliments. Very spacious and the water and ice are delicious!

Review from Samsung US
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Feb 26, 2021
Reviewer name: Chris G
3 out of 5 stars
3 out of 5 stars review

Fridge is great, icemaker needs improvement

we love the fridge. its huge. the icemaker just doesnt make enough ice. we got it in january not sure what we will do in the south in july. ive tried everything i could to get more ice. this is only drawback so far.

Review from Samsung US
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reply from Samsung Care

Thank you for sharing your feedback with us. It's always a pleasure to see the Pros and the Cons our customers leave in their review. I was able to find some troubleshooting steps regarding your dilemma. Hopefully, this information is beneficial to you. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001012//#ice-maker-is-making-some-ice-but-not-enough

Aug 3, 2020
Reviewer name: Luvmyfridge
5 out of 5 stars
5 out of 5 stars review

Perfect upgrade!

[This review was collected as part of a promotion.] I love this fridge. It replace one from 1983. I'm impressed with the roominess, love the led lighting, and have had no problems with it at all. Ice maker makes plenty for a family of four.

Review from Samsung US
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Apr 4, 2024
Reviewer name: OpusF
1 out of 5 stars
1 out of 5 stars review

Disappointed. Do not buy.

Hate this fridge. Has broke on us 4 times in less than 3 years. In addition Samsung has horrible service and help support. Never buying a Samsung again.

Review from Samsung US
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reply from SEA Care

OpusF, we understand your sentiments about the fridge and would love to help you with this. We would like to speak to you directly regarding your fridge so we can support you better. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147014646) to help our team pull up your information. Have a great day. ^Camille

Mar 26, 2025
Reviewer name: cbdog
4 out of 5 stars
4 out of 5 stars review

Fridge Review

[This review was collected as part of a promotion.] This is a great fridge. Couple of things, the ice maker could be better and fingerprints do show up.

Review from Samsung US
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Aug 4, 2020
Reviewer name: Bryan E
5 out of 5 stars
5 out of 5 stars review

Spacious!

[This review was collected as part of a promotion.] Bought this refrigerator a few months ago, so far is no doubt the best refrigerator I have ever owned, so much space and value!

Review from Samsung US
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Mar 1, 2022
Reviewer name: StewInArizona
4 out of 5 stars
4 out of 5 stars review

Water in Door and Ice Maker poor design

the water isn't centered so it misses workout water bottles cause you can't center the spout. it also throws small pieces of ice when not in crushed ice mode.

Review from Samsung US
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