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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.9K ratings25.7K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,112)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 961-970 of 25,797 reviews
Jul 10, 2022
Reviewer name: Dorset Bill
5 out of 5 stars
5 out of 5 stars review

Easy to Assemble / Easy to Use

I purchased this as a back up generator for our rural home, and while I've not used it for that, the testing of an actual hook up [after an electrician installed transfer components] it kicked right in and powered all of the essential electrical needs, with additional capacity. It is a heavy and seemingly well made. While two person assembly makes more sense than myself doing it alone, with a little improvision I was able to unpack and install the wheels. Easy to use the instructions....also, very important to record and practice the process to transfer the output to the building it will be used for in a back up situation. As a stand alone power source, it is easy to start [remote] and use. The dual fuel option is important as in an emergecny use, LPG / Propane will be the major fuel to power the generator.

Review from westinghouse.com
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May 12, 2024
Reviewer name: ThreeCedarsLodge
5 out of 5 stars
5 out of 5 stars review

Runs great and easy assembly

The generator we got runs great and assembly was easy thanks to the tool kit provided. We also like that the literature has the technical specifications for maintenance like spark plug size and gap and oil amount any type. It will be perfect for our lake house as power goes out frequently.

Review from westinghouse.com
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May 11, 2023
Reviewer name: Honest review
2 out of 5 stars
2 out of 5 stars review

Hard to start if you let it sit

I’ve only had this machine for about seven months worked good for the first few weeks but then I didn’t use it for about a month and had a hard time starting and had to use an exhilarate battery to jumpstart it and then charge the battery that’s on it got a few starts out of it and it’s again hard to start

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from Customer Care

Thank you for your review. As you mention letting the generator sit for long periods can cause the battery to deplete and the gas to affect the carburetor. Regular exercise of the generator is important as following the instructions in the manual for long-term storage. Please contact customer care at the number in your manual if you need further assistance.

Nov 28, 2020
Reviewer name: IronSprout
5 out of 5 stars
5 out of 5 stars review

Does it All

Bought this over the summer for use in the fall thunderstorm and winter snowstorm seasons. Used it once in October during a 1 day outage. Excellent starting, power and runtime. Would recommend. Very happy with my purchase so far. Expecting it to last for years of service.

Review from westinghouse.com
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Jan 28, 2022
Reviewer name: vabird
5 out of 5 stars
5 out of 5 stars review

Easy setup

Super easy . Put on the legs and wheels, add oil, connect fuel source and battery. Started right up. And it being a generator I predicted it would be very loud....not saying it is quiet but not bad at all from inside the house. It is heavy so you need to have someone help you or get some books to prop it up to get the legs and wheels on.

Review from westinghouse.com
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Jul 28, 2020
Reviewer name: Trent
5 out of 5 stars
5 out of 5 stars review

Solid Rig, Great Price!

Just fired it up for the first time and it wouldn't kick on using gas. Had to connect a propane tank to get it going, and fired right up. Once it was running, switched over to gas and turned off the propane and it worked like a champ. Recommend Westinghouse add this little trick to their initial starting tips. Very pleased thus far, feel it's a great deal for a solid generator.

Review from westinghouse.com
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Sep 2, 2023
Reviewer name: AmyC
5 out of 5 stars
5 out of 5 stars review

Good features & components

We literally just unboxed the generator so this review will not include usage information. Upon delivery the box was very sturdy and not easily punctured. All extra components were easily identified though not all items are located in the component box. The fob was attached to the instrument panel and the natural gas hose was in a bag within the frame. Both were easily found. Installing feet and wheels was easy but you need someone with strength to lift onto props (of course). My recommendation is to use same the letters in the content list as the instructions. So if the hitch pin is "D" on the list, use "D" in the instructions. The rest of the instructions look easy to follow even for those unfamiliar with small engines. We are purchasing this generator for use as a backup when power is out long term. We will be installing a transfer switch and a connection for our gas line for flexible use.

Review from westinghouse.com
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Sep 12, 2020
Reviewer name: Terance
5 out of 5 stars
5 out of 5 stars review

This generator is Awsome!

Haven't had a chance to put it to work, but did test it on the whole house and it worked flawlessly. I love the dual fuel option and remote start is really convenient for my wife. Setting it up and pairing the remote was a breeze as it comes with everything you need ( wheels and handle, battery, oil, funnel, wrench, remote, propane connection ) besides the fuel. I look forward to using it during the next power outage.

Review from westinghouse.com
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Dec 6, 2021
Reviewer name: Retired guy
5 out of 5 stars
5 out of 5 stars review

Wgen9500df

I bought this generator for the 50 amp capability it has enough power to run a rule household with well and septic along with appliances and lights. It was easy to assemble — Did a test run with both propane and gas it runs very smoothly and the transition was painless. Since you are not supposed to run these during harsh weather I also purchased a IGAN Running cover and it fits this generator perfectly

Review from westinghouse.com
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Nov 30, 2023
Reviewer name: CycleMike
5 out of 5 stars
5 out of 5 stars review

First Start

Picked up our new generator three weeks ago. It was well packed in the box, so no damage during shipping. Quick start guide was easy to follow. Added the oil and filled the gas tank. The unit started on first try with the remote key fob. Really happy we bought this unit. It provides the backup we needed in case of power outages again this winter.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100