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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.9K ratings25.7K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,112)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 81-90 of 25,797 reviews
Aug 15, 2026
Reviewer name: tworackjohnny
5 out of 5 stars
5 out of 5 stars review

I bought this generator a few weeks ago and i was very impressed with the many features that it offered It was easy to navigate the startup and it works like a charm , Very easy to understand instructions and i look forward to using it in the future

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 15, 2026
Reviewer name: miss scarlet
5 out of 5 stars
5 out of 5 stars review

good information

Pleased with how completely the packing was for this product.Everything itemized and well organized. The gen will be hooked up in the next few weeks and I would be glad to review this product after instalation.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 17, 2026
Reviewer name: Jcsr
5 out of 5 stars
5 out of 5 stars review

Very versatile

A true workhorse. Easily able to power all my essentials in my power outage and easily got 12 hours per tank of gasoline. I may upgrade to the tri fuel model.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 8, 2026
Reviewer name: JoeyR69
5 out of 5 stars
5 out of 5 stars review

Great features

After the storm I decided it's time for a generator. I asked around about different brands and Westinghouse came up 4 times more than any other brand. I'm very happy with my choice and it runs great .

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 31, 2026
Reviewer name: Sumac
5 out of 5 stars
5 out of 5 stars review

Great features.

We purchased this to use when our electricity goes out. It runs our entire house.. Pared with a 40 amp generlink..We're very happy with our purchase and have referred to friends.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 20, 2026
Reviewer name: Bob1956
5 out of 5 stars
5 out of 5 stars review

My First Generator

I received this generator today and the user manual and quick start guide was clear and easy to follow during assembly and prepping it for when I need it.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 10, 2026
Reviewer name: ccr46
5 out of 5 stars
5 out of 5 stars review

Easy start.

Love it. I'm not long I'm not long waited till this is the best I can I'm not long wait until this is the best I can do but it's a good generator thank you

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 27, 2026
Reviewer name: Travis T
5 out of 5 stars
5 out of 5 stars review

Great generator

Great generator, love the EFI. I run the ethanol free fuel so I never have issues with the fuel going bad in a few months like regular fuel. I also like the dual fuel, the wheels, and 50 amps. Will run my main AC and my well pump, so I'm happy.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Mar 17, 2026
Reviewer name: Leinhit
5 out of 5 stars
5 out of 5 stars review

Started instantly, ran great

I purchased this as a dual fuel with the intent to have a permanent quick connect for propane outside of my home and an outlet to plug it into to run the house. Open the box it was very easy to assemble just basically putting the wheels and a few other pieces on. I'm impressed it included the propane hose and regulator oil or remote control etc I hooked it up to propane as directed and cranked it over and it started instantly and ran perfectly. This is the perfect in between a permanent standby generator in a smaller portable generator.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 28, 2026
Reviewer name: Munrus
1 out of 5 stars
1 out of 5 stars review

Great, at first.

Bought WGen9500DF in early April of '25, it was great initially on both propane and gas. Fast forward to this past weekend when we lost power during the winter storm and it would NOT start in gasoline mode, never even tried to fire, it would crank but not start !! The gas was treated so "bad gas" should not be the issue. Luckily it would run on LP but I had very little of it on hand.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from Westinghouse

Hi, We’re sorry to hear about the trouble you experienced during the outage, especially in a winter storm when dependable power is critical. While we’re glad the unit was able to run on propane, we understand how frustrating it is that it would not start with gasoline. Our customer service team can help troubleshoot or arrange service to resolve this. Please contact us at support@wpowereq.com or 1-855-944-3571 with your model and serial number so we can assist further. Thanks,