Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,098)
  3. 3 stars1% (282)
  4. 2 stars0% (82)
  5. 1 star1% (191)

Member photos

  • +71 images
Sort by |
Showing 6,401-6,410 of 25,676 reviews
Jan 10, 2023
bmilli
5 out of 5 stars review

Well packaged, easy to prepare for use.

My old generator failed right after a severe storm and a couple days without power. I researched for 2 weeks for a replacement before purchasing this model. It was packaged well, and simple to put into service. The owners manual was clear and concise for set up and operating instructions. I look forward to having a fuel option to operate the generator. Now, I feel prepared for further power outages.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Feb 19, 2025
Maxx326
5 out of 5 stars review

Power Plus

I bought this generator a few weeks age it, online pic is deceiving it looks quite big but size is only 2 1/2 feet long x 1 1/2 feet wide & 2 feet high w/o wheels 2 1/2 feet with wheels installed, everything came in one box all I had to do is connect battery install wheels & rubber stands and add oil & gas, easy start, pushed start button started right up, runs nice & smooth.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Dec 18, 2023
Dayle
5 out of 5 stars review

Generator is amazing and just what was expected!

Generator was easy to assemble, and one person could do this by himself. It is easy to move around with the handle and wheels. Started it up on Propane for the first time and plugged in a few small items and it ran great and did not pull down the generator at all. It is an added feature to have the ability to run this on Propane and Gas. Feel this will be a wonderful addition to have if the electric or grid would go down. Would highly recommend this Generator!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 4, 2021
Dinkyb
4 out of 5 stars review

Looks good, however, minor concerns

Received product three October 2021. Everything looked good except for dents on the outer protective metal framing (Roll cage). Assuming the damages were acquired during storage or transportation. I also observed the fuel gauge doesn’t seem to register how much fuel added to the tank. I observed no damage, gouges or scratches on vital parts of the generator or any parts missing. In my first test run of the generator, everything seems to be operating correctly however I did not connect anything to the generator to power as of yet. I will test that tomorrow. Attached are the dents to the outer protective metal framing roll cage.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 30, 2022
Kevman
5 out of 5 stars review

Easy start-up

After arriving 2 days early, the set-up out of the box was a breeze. Started right up, using key fob, push button start and recoil handle. It also seems quieter than expected. Have not run it under a load yet, but it appears that it will work as designed.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 3, 2022
Dave80
5 out of 5 stars review

Excellent generator

Reviewed multiple generators before purchasing the WGen9500DF. Ordered online and was able to install within 30 minutes. After I installed it, I hooked up the propane and turned on with the push start. Now I'm ready for the infamous Texas Freeze and wild hurricanes here in the Gulf coast. Met all my expectations and some!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
May 3, 2021
Giannatj
5 out of 5 stars review

Just what we needed.

We anticipate this generator will meet all of our power needs except HVAC in the event of a hurricane and long power outage. It has all of the power and features we need without the high price of a permanent generator. We'll be running it from and underground propane tank and with a transfer switch to our panel. We're happy with our purchase.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 22, 2020
CozyCamper
5 out of 5 stars review

Great Gen, it’s a quite work horse.

This is my second Westinghouse Gen, I upgraded my faithful WGen7500 because I’ve gone through 2 hurricanes and my home required the 50Amp capacity. So far this Gen outperforms my previous faithful 7500 in power, reliability, lower noise, and longer running time. I was surprised it was quieter than the 7500. It runs all night on a single tank of gas. The remote starter is reliable and works from long distances. I really like that it has the dual-fuel feature, for when gasoline isn’t available. The various electrical ports, and the battery maintenance charge adapter are very useful, It’s great when product developers put themselves in the shoes of their prospective customers. I keep it plugged in, to be sure it push-button starts. I already used this Wgne9500DF twice during power outages that lasted 7 combined days. Didn’t disappoint me in any way. I reviewed several top gen manufacturers and decided to stay with Westinghouse, because of good experience with it, and the features, techonology, excellent workmanship and built made it an easy choice. Keep up the good work WH, don’t water-down the good products you’re making.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Feb 25, 2024
Roadrunner 70
5 out of 5 stars review

Great Generator with great features.

I bought this generator a couple of weeks ago so far just started it and ran about half an hour runs great. I bought this because my 85 year old sister-in-law got one about 3 years ago and i go start it about every 3 months and it has never failed to start right up she has used it a couple of times when the power was off. She loves the key FOB.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Dec 12, 2022
Bruno 2
1 out of 5 stars review

Piece of junk

I bought this in dec 2020 it never worked right now it doesn’t produce power at all warranty is a joke paid for my own AVR after calling customer service. Still no power the motor works maybe I can put it in a lawn mower. It has all of 40 hours on it.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from Customer Care

We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.