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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,098)
  3. 3 stars1% (282)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 6,291-6,300 of 25,676 reviews
Jan 4, 2025
MRLeicht
4 out of 5 stars review

Worked great as expected

I bought this Westinghouse Generator in May 2024 for use at our outdoor wedding. It Great features did what was expected: worked fabulous for my outdoor wedding all the music and lighting lasting the anticipated 12 hours. It has since provided me with electric on remote areas of my farm. I'm very happy to have made this investment. My only negative is the weight of the generator. Michele

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Jul 25, 2024
Anonymous
4 out of 5 stars review

Good features and output for the price

Pros: -electric start, remote start (not all that useful IMO, but it's there if you want it) -trickle charger for the battery -50A output, which is hard to find in this size/price range -dual fuel is handy, if you want natural gas you can always get an adapter kit online, loads of people do it that way -voltages are bang on, 240 and 120V both +/- 0.4V Cons: -heavy and loud, but that's the case with every generator. Not louder than any other genny this size, and quieter than some. -my unit came didn't want to run at first, the governor was revving it up and down wildly and the engine would choke after 30 seconds. Finally figured out it was a kinked fuel hose coming from the gas/propane selector module. Undid the hose clamp and rotated the hose so it stopped starving the carb of fuel, and everything worked great. But it would be nice if it actually worked out of the box, especially if the consumer can't diagnose problems like that. -nominally high THD (<23%), if you care. The overwhelming majority of modern electronics won't be affected by high THD, though I've heard computer uninterruptible power supplies sometimes refuse to recognize that they're plugged in when on generator power. All in all, definitely worth a buy.

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Jul 18, 2021
tdubs
5 out of 5 stars review

Fired right up!

Hot commodity and I can see why. Easy installation with wheels and came with everything needed to start it up (minus the fuel of course). I cranked it over using remote, manual, push button for both gas and propane it it worked flawlessly. Impressed with the range on the remote start. I would compare it to a vehicle key fob. A bit noisy, but what generator isn't. I love the dual fuel option and the display that shows how long it has run for. Hope I never have to use it but am set if I do!

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Jun 15, 2022
Erik123
5 out of 5 stars review

Amazing Generator

I have had this generator for approximately 6 months and it has been great! The remote starting capability is fantastic. The layout of the control panel is very nice. The fact that this generator can run on both gasoline and Propane is a bonus. Propane does not have a shelf life so I store multiple 20 lb bottles in my garage in the event I need to use the generator. The generator was packaged great and the instructions were simple to follow. I definitely would recommend this generator to anyone looking to buy one.

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Aug 1, 2021
Graybeaghan
5 out of 5 stars review

Nice generator

Arrived a little scuffed up on the frame but all main components ok. Started on the first try (remember to turn the fuel switch on). A lot of nice features and well priced for what it powers. Would recommend. Easy set up and clear instructions/user manual. All tools included as well as a propane adapter. Not too loud either for how much power it has

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Sep 19, 2020
Mainline3124
5 out of 5 stars review

Great features

My new WGen9500DF arrived the other day in perfect condition. It is obviously very well designed and constructed. I really like the features, particularly the automatic start sequence. My wife will be able to run it easily if I'm not available. It started right up, and ran flawlessly on both gasoline and propane. Haven't had a blackout yet, but if it happens I'm well-prepared now!

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Oct 9, 2022
Editor
3 out of 5 stars review

Good Generator: Some Problems

It's basically a good generator, but came with some problems. It was a brand new generator out of the box. The 4-stroke engine ran fine, but there was no power coming out of the 120V AC outlets. It did not matter what 120v appliance/device you plugged into the outlets. The main breaker was not tripped. The individual circuit breakers at the outlets were not popped out. I turned the whole generator on and off a few times without any attached load but there was no change. I even pressed the red button on the side of the outlet case with the possibility that this is a reset. No change. The display on the Data Center said it was producing 242 volts at a frequency of 62 hertz. [This indicates it still had it's residual electromagnetic field.) Basically, the Data Center showed the generator was producing voltage, but that voltage was not reaching the outlets. After more investigation, I found the cause of the problem. Both 120V GFI outlets came tripped from the factory. I reset them and got 120V across the hot & neutral on all four outlets now. I also got 120V from each hot to neutral on the 30A & 50A outlets. Hopefully, this review might help someone else who encounters this problem.

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reply from Customer Care

Thanks for your review. Please do not hesitate to contact us at support if you have any questions or needs.

Dec 5, 2023
Craigjsr0
5 out of 5 stars review

Excellent generator

This generator is amazing. Easy to set up, comes with propane hose attachments and remote start fob. Fires right up after set up which was very easy and clear steps. Not super noisy, sounds about as loud as a lawn mower, which my neighbors will appreciate.

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Nov 17, 2022
WCE71
5 out of 5 stars review

Everything we need and more

I did extensive research on portable dual fuel generators as we live in the desert southwest and during monsoon storms lose power quite frequently at the hottest time of the year and need a dependable generator. At first we thought about a whole house gen set until we talked with people that have them and have had nothing but problems and were considering purchasing portable units. After much deliberation we settled on the Westinghouse 9500DF. We already had a receptacle installed and the house wired for 50 amps with an interlock on the breaker panel. Having a 5 ton AC we needed a high output generator. We decided to put a Micro Air soft start on the AC which dropped the inrush amps to 32. Having the AC, refrigerator and freezer running is not going to overload this generator and still allow extras to be run when needed. We are going to get a separate generator for the well and garage and Westinghouse will be on our list to look at again. We think the right decision has been made using a portable generator to power our home and making that generator a Westinghouse. Simple to service and just run it once a month to exercise the systems and she'll be ready when we need her.

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Nov 13, 2022
Ben2727
1 out of 5 stars review

Lasted a year. Will update if fixed by warranty

I bought this after an ice storm that took power out to my house for 9 days. I had it connect to a house house power inlet and it worked great for at least the first month (tested a couple times). Stored it away spring through November and figured I should pull it out today to test to see if its battery was still good. The control panel was totally dead. Battery tested normal, just cant get the thing to start via any method (manual, push button electric, remote, auto choke override). Hopefully Westinghouse fixed my issues and if I'm able, I will update this review. If it worked the way it did in my testing, I would happily give it a 5 star review.

Review from westinghouse.com
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reply from Customer Care

We are sorry to hear about the problem you have encountered. Please reach out to us at WestinghouseVIP@wpowereq.com with your contact information