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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.9K ratings25.8K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,115)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 6,291-6,300 of 25,809 reviews
Oct 9, 2020
Reviewer name: Lenny123
4 out of 5 stars
4 out of 5 stars review

Great generator - Great features

I purchased this generator for home backup because of the features and price. it has everything I need including dual fuel and a 50amp outlet which enables me to run my whole house. propane is much easier to store than gas. It started on the first try with propane, I have not tried gas yet but I'm sure I will get the same result. the remote start is a great feature

Review from westinghouse.com
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Jul 27, 2024
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Great generator but lack of initial instructions

This generator packs a punch when it comes to performance. The remote start feature is an absolute game-changer, offering unparalleled convenience. Once you get the hang of it, this machine is a reliable power source. However, the initial setup can be frustrating due to unclear instructions. It took some trial and error to fully understand the generator's functions. A more comprehensive quick start manual would definitely improve the user experience. Despite this hiccup, the generator's performance and the remote start feature make it a valuable asset.

Review from westinghouse.com
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Mar 12, 2023
Reviewer name: Matt9
2 out of 5 stars
2 out of 5 stars review

Let's Try This Again

This is my second 9500DF. I used my first one once when I hooked up an interlock kit on my home. When I went to use it again, it would run but wouldn't make electricity. After swapping a few parts that Westinghouse recommended (and sent me), they told me to take it to their certified service center. They discovered it needed a new alternator. After almost 4 months and 2 failed attempts at shipping a new alternator, Westinghouse replaced the generator. When it works, it's great. Hopefully the second one will do better than the first.

Review from westinghouse.com
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reply from Customer Care

Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.

Sep 28, 2021
Reviewer name: P. Krueger
5 out of 5 stars
5 out of 5 stars review

Great insurance policy for power outages

I lost power for 2 days and I needed to borrow a generator from a freind. It happened to be a Westinghouse WGen9500DF. I loved it so much I purchased one for myself. I really liked the dual fuel option most. I do not know how often I'll use it, but I'm sure glad I have it.

Review from westinghouse.com
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Sep 29, 2022
Reviewer name: Kenne
5 out of 5 stars
5 out of 5 stars review

Great Features & Price Point

Wow! Fantastic package ... everything I was looking for in a whole-house generator. Long run time, ease of start, dual fuel. Solid frame ... portability and wheels make it easy to move where needed. Hour meter, volts amperage read-outs makes it easy to know what's going on. Can't believe I got such a great deal!!

Review from westinghouse.com
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Dec 16, 2021
Reviewer name: Tim.
4 out of 5 stars
4 out of 5 stars review

Almost perfect

Pros- Easy to pull start considering engine size Set up is a breeze Electric start is amazing, auto choke a bonus! No lack of power, runs everything I could throw at it Abundance of features (main breaker, easy access to all functions, key fob) Gas tank design is a nice detail, contains small drips and spills Cons- No watt meter Fuel gauge inconsistent Longer handle would make it more manageable Oil capacity spec low by 30% High THD vs competition Wheels not wide enough, soft ground an issue

Review from westinghouse.com
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Dec 12, 2020
Reviewer name: Anthony 02892
5 out of 5 stars
5 out of 5 stars review

Nice Product

The anxiety was through the roof when I opened up the box. What a nice piece of equipment, it’s everything as expected. Easy to assemble the legs and wheels well thought out and put together generator. Oiled it up, added gas and it started up with ease. The key fob is the best addition to this generator for sure. Looking forward to using this beast during the next power outage.

Review from westinghouse.com
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Dec 29, 2021
Reviewer name: Yobbo
5 out of 5 stars
5 out of 5 stars review

So far it's proved to be a good generator

I bought this ready for winter so I've only used it a couple times for testing purposes but so it's worked as expected. It takes a bit to get it started the first time and it's best to do that on gas rather than propane but once I get it started the first time it started easily after that. The remote start/stop is nice but since I need to pull it out of the garage and hook it up I probably won't need to us it that much. I bought this because it got good ratings, the wattage will power my whole house, the price is pretty good, my local small engine shop said they could repair the engine if needed and the fact it' so fuel efficient. It's not a quite generator but for the size it's about what I'd expect and I'm only using it for power outages during winter. Hopefully it will continue to run nicely when I really need it.

Review from westinghouse.com
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Jul 29, 2020
Reviewer name: Mike142
5 out of 5 stars
5 out of 5 stars review

Works Great

I love this dual fuel generator. So convenient and easy to use. the wheels were easy to install. The handle bar makes it very easy to move. I got it just in time for the start of hurricane season. Being that I live in Florida, I hope I won't need it anytime soon, but if I do I know this bad girl will get the job done.

Review from westinghouse.com
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Nov 10, 2021
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Not enough oil provided

On the plus side, the generator started first attempt with the electric start. I expected the battery would be dead and require a pull start. The down side was that I decided to upgrade to 05W-30 oil for cold temps. I bought one quart which is what was provided and it was not enough to fill the generator. So, I had to go back to the store again to buy more oil... What a pain. If the generator continues to work well or I hear from Westinghouse regarding the oil volume I will consider upgrading my rating.

Review from westinghouse.com
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