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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 6,181-6,190 of 25,583 reviews
Dec 25, 2020
BK29
5 out of 5 stars review

What I wanted

Received two days ago, easy assembly right out of the box, have only used it to see how it works, how loud it was and was it as good as advertising and ratings showed. Not as loud as I expected, not overbearing. I bought it for house backup, more than enough to handle all my needs. Probably more than what I needed, but it's a beast. Glad I got it

Review from westinghouse.com
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Apr 14, 2022
utopia
4 out of 5 stars review

Excited about this generator

Purchased a few weeks ago based on customer reviews. Easy to put together and started right up using LP gas. Plan on hooking up to electrical panel for emergency use. Four stars because I haven't given it a good test run yet but will once the electrician gets it hooked up to the panel in about 3 weeks.

Review from westinghouse.com
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Sep 6, 2021
Bubba in TN
5 out of 5 stars review

Very Impressed

I have had many different brands of generators in the past, but was very impressed at all the features, and options this unit has. I love the remote key fob start, the battery switch and it runs for a longer time on a tank of gas or propane than those I have had in the past. Great generator and the price is right.

Review from westinghouse.com
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Apr 1, 2025
Anonymous
1 out of 5 stars review

horrible warranty service

I bought this model generator June 2024 and it didn't work as designed with the ST switch that should have auto-started the unit. They kept sending untested replacement parts, and even replaced the entire unit with the one I currently have. That didn't work either, and the replacement control panel they sent the warranty center didn't work either. Finally, they sent a test module that did work. They weren't responsive to my concerns and did not to expedite the repair with tested, working replacement parts.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eComm

Hi, Thank you for taking the time to share your experience. We're truly sorry for the frustration and inconvenience you've encountered with your generator and the ST Switch. This isn’t the experience we want for our customers, and we’d like the opportunity to make it right. Please reach out to us at westinghousevip@wpowereq.com, and we’ll be sure to escalate your case for prompt attention. Thanks, Sydney, Westinghouse

Sep 24, 2021
Jesusreynadrummer
5 out of 5 stars review

Easy start up

Just opened it and the instructions were very clear and easy to follow. The quick start guide is very helpful. The user manual comes in English, Spanish and French. It is also very detailed and thorough. It even comes with a parts breakdown and electrical schematics. Overall very pleased with my purchase and I would buy again.

Review from westinghouse.com
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Jun 25, 2024
Aplomb88
5 out of 5 stars review

Best Generator Ever

I have owned a-lot of generators, but this is by a mile the best generator till date. It is so easy to switch between gasoline an propane. It does not make a-lot of noise, and I am very impressed with the remote start and stop. Easily powered by home after a 3 day black out. Will definitely recommend.

Review from westinghouse.com
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Sep 30, 2020
Mgonzalez
5 out of 5 stars review

Whole home back up generator

Bought this a month ago and after installing a 50amp breaker with quick connect this works perfectly. Had to use it recently during hurricane season and was pleasantly surprised that the generator-powered my entire house to include AC. The ability to use propane is why I bought this unit and makes it even more reliable during storage. I would definitely recommend to anyone on the fence.

Review from westinghouse.com
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Oct 22, 2024
David112
5 out of 5 stars review

Awesome Generator

I just got my Generator after looking at many different brands. I ended up choosing the Westinghouse because of the Westinghouse reputation, and I also read many reviews. This is a beast and I know that hopefully It won't get used often, but I will have it when I do. I also like the dual fuel option.

Review from westinghouse.com
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Aug 23, 2021
Guciardo1
5 out of 5 stars review

Fast, Easy, Ready to go!

Shipping was super quick, had the machine within a week! Opened the box, installed the 2 wheels, the front rubber legs, added oil, connected battery and ready to go. Propane and gas compatibility amazing for hurricane season. Got 2, 100lb propane tanks and this machine is just what I needed. After reading fantastic reviews and looking and General, Firman and Westinghouse this generator was by far superior. Remote and push button start allows my wife to operate the generator if power goes out and I’m away.

Review from westinghouse.com
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Jun 26, 2023
bob27
5 out of 5 stars review

Does more than expected!

Bought this a few years ago and it's performing great. I've only run ethanol free fuel and still it can be hard to start at times, but once fired it's doing better than expected. Our neighborhood lost power a few weeks ago for just under 3h, and this ran an entire 2K sqft house the whole time (dual refrigerators, deep freeze, AC, etc). Very impressed!

Helpful?3OEDIAF4FDP313589459100