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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 6,151-6,160 of 25,583 reviews
Mar 28, 2023
MartyH54
5 out of 5 stars review

Follow up to original review on March 1st, 2023

I am not a paid advertiser/reviewer for Westinghouse or anyone else. This is an honest customer review. Did the initial break in and the unit runs great. Using non-ethanol fuel and have LP as my back up. Start up is easy from both the push button electric start and the remote starter. Have not used the pull starter yet. Unit is loud, but not as loud as some generators I have been around and this is typical for most portable generators.

Review from westinghouse.com
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Jul 6, 2024
Anonymous
5 out of 5 stars review

Powerful and Reliable Beast!

I'm blown away by the WGen9500DFc generator! This thing is a powerhouse! With its 12,500 peak watts and 9,500 running watts, it's handled everything I've thrown at it with ease. Pros: - Reliable: Started on the first pull every time - Powerful: Handles heavy loads like my AC and fridge - Fuel-efficient: Runs for hours on a single tank - Quiet: Surprisingly quiet for a generator of its size - Durable: Built like a tank with high-quality components Cons: None so far! Verdict: If you need a generator that can handle heavy loads and keep going, look no further than the WGen9500DFc. It's a beast of a machine that's worth every penny! Rating: 5/5 stars

Review from westinghouse.com
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Nov 6, 2022
Ermelindo
5 out of 5 stars review

Great Generator and Value

Been in the market for a semi-powerful generator for a while. I wanted it to be easy enough for myself and wife to operate, yet powerful enough to handle some serious business. Electric start was definitely a must. This unit comes with a remote start as well, which I considered a bonus and great addition. The price dropped considerably on Prime Day for this unit, so I pulled the trigger. The unit arrived two weeks later, bright and early. I expected the box to be beat to death but to my surprise, it was all intact. It's a heavy unit but not as heavy as I expected. Looks very well constructed. I followed the directions in the manual & test fired it with gas and propane and the unit fired right up with no problems. The first crank with the electric start did nothing. It stopped cranking on it's own and automatically tried again. It fired right up! I let it run for a moment, then shut it down. I started it with the remote. Again the first crank was unsuccessful. But it stopped cranking, then automatically tried again. It fired up!! The unit came with everything you need to get started except fuel. It even comes with a funnel for the included quart of oil and a trickle charger for the battery. I find it to be somewhat quieter than other generators I’ve been around of this type. Currently happy with this purchase & I hope I never need to use it. I can't speak to longevity just yet, as I just received. I'll update this review if need be when an emergency requires use or otherwise. So far seems like a great Generator for the price point.

Review from westinghouse.com
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Feb 8, 2022
NDSmith
5 out of 5 stars review

So far so good

We just received and so far everything looks great. The product was delivered nicely and in perfect condition. It is loud but as expected. The product is easy to move for my husband. Turned on and powered up. Just waiting to give it a whole house test once our subpanel is installed. So far so good, five stars.

Review from westinghouse.com
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Jan 5, 2025
PaulyD
5 out of 5 stars review

Complete Solution, Full of Features

A solid generator with a ton of options and flexibility. Power output is solid for the units size. It’s large, but not all that difficult to move around by hand thanks to the nice and solid handle. Great to have electric start, including the remote. It worked very well and makes it easy to start by anyone (while also having the pull cord as backup). It includes a charger for the battery which is great to keep the battery charged and ready to go. Also being dual fuel gives a lot of options. I like the propane option. Running off a 20lb grill gas tank is super easy, and avoids having to put gasoline in the unit making it heavier to run and requiring stabilizer when it sits for long periods of time. yes, output capacity is slightly derated on propane, but the ease and clean burn from propane is worth the trade. Overall a solid unit with a ton of features. Very happy with the purchase.

Review from westinghouse.com
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Jan 13, 2022
R&R Auto service
4 out of 5 stars review

Hard to start

I Bought this about seven months ago due to freeze and power outages in Texas. very satisfied with the power output , i have a sub panel away from the home to keep it from getting wet. I dose power all my major appliances and AC units. The only thing is that when i try to turn it on with the pull mechanism it is extremally difficult. Also if it gets wet it is hard to start as well. for those to reasons i am not 100% satisfied.

Review from westinghouse.com
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Jan 17, 2025
Anonymous
1 out of 5 stars review

Rated as the best bang for the buck

I bought this generator one month ago. set it up as instructed and test ran engine and generator. all was good. Today a tried to start the engine for exercise sake and she would not start. Checked trouble shooting guide as prescribed and everything is as it should be. Starter works excellent but absolutely no fire. Calling Westinghouse today, hopefully they will be unlike other manufacturers and offer a solution.

Review from westinghouse.com
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reply from eComm

Hi, We’re sorry to hear about the trouble you’re experiencing with your generator. It’s great that you followed the troubleshooting guide, and we understand how frustrating this must be. Our team is here to assist you, and we hope to resolve this quickly. Please don’t hesitate to contact us at support@wpowereq.com or call 1-855-944-3571, and we’ll work with you to find a solution. Thanks, Sydney, Westinghouse

Jul 17, 2023
AireCritter
3 out of 5 stars review

9500duel fuel

I bought this a month ago, approximately used it for a few days for the first two weeks. I had it and then went out there to crank it and it won't start. Can't get it to do. Nothing was running fine when I shut it off the day before. Not happy at the moment

Review from westinghouse.com
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reply from eCommerce

Hello, thank you for your purchase, we are truly sorry that you are having starting issues! Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we will be happy to assist you! We look forward to hearing from you!

Aug 3, 2020
Bryan12345
5 out of 5 stars review

Best combination of features and performance

After quite a bit of looking, this was the brand and model that had great reviews, a full set of features (including my must-have dual fuel) and modern conveniences such as the key fob start. The generator arrived in great shape, fired up on the first try, and effortlessly powered the A/C unit of my RV. Very satisfied so far.

Review from westinghouse.com
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Oct 1, 2023
Dan B.
5 out of 5 stars review

Achat modèle 9500DF

Acheter en prévision des panne de courant de plus en plus fréquente et 2 semaines après mon achat, nous en avons eu une. J'étais bien content d'avoir ma nouvelle génératrice. J'ai branché le tout et je pouvais continuer de travailler de la maison. Très facile à brancher.

Review from westinghouse.com
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