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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 6,131-6,140 of 25,583 reviews
Sep 18, 2024
Mountain Dude
5 out of 5 stars review

Love the remote start!

With a planned power outage, we decided to give our new generator a test run before winter hits. We were extremely impressed with how well this generator handled the load of both our well and water heater, always our biggest loads, with no issues. And we couldn’t be more thrilled with the remote start, which saves our old shoulders from cranking our old system in the snow!

Review from westinghouse.com
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Apr 15, 2021
DayrtJustice
5 out of 5 stars review

Medical Power

I PURCHASED THIS GENERATOR TO RUN MY POWER WHEN ELECTRICITY GOES OFF. I HAVE A MEDICAL CONDITION THAT REQUIRES ELECTRICITY 24/7. ONE DAY IT WENT OFF FOR ABOUT 8+ HOURS AND IHAD AN ISSUE I COULD'NT HANDLE. WE KNEW WE COULD NOT GO THROUGH THAT AGAIN. WE PURCHASED THIS MODEL AND WE CAN'T WAIT TO USE IT. IT HAS ALL THE FEATURES WE NEED FOR THE WHOLE HOUSE (JUST ABOUT).

Review from westinghouse.com
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Aug 8, 2023
littledoni
5 out of 5 stars review

excited to try

I just purchased this to replace another one that was stolen. Luckily I haven't had to use it yet, but out of the box, I am amazed at the features and standard accessories. Considering the weight, it is surprisingly easy to move around with the handle.

Review from westinghouse.com
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Mar 2, 2020
Bill @31406
5 out of 5 stars review

Great Product

The generator arrived without incident and the delivery agent placed it in my garage as requested. A suggestion for the instructions... when unpacking it is helpful to slit the box at all 4 corners and that allows a cardboard cushion for tipping the generator on end to install the 2 feet and the wheels. This save wrestling with the weight of it. The assembly including adding oil went well. Connecting the battery was as simple as placing the connector together. The startup worked perfectly and the remote setup worked as documented. Connecting a 50 amp power cable to the generator was a bit of a tussel given the diameter and close clearance between the socket and the wheel but everything came together and functioned perfectly. The next step will be a load test to determine exactly which household circuits I can energize refrigerator, water heater, a/c units etc and the associated trade offs. Overall I am pleased with my purchase and the installation. The generator could be a little quieter but for the price we will put up with the noise... can't speak for the neighbors of course. I hope this is an insurance policy against having a hurricane show up on our doorstep.

Review from westinghouse.com
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Aug 25, 2020
Farmer6
5 out of 5 stars review

Perfect generator for me

Arrived in excellent condition. A breeze to assemble and prep for use even for a 70++ year old to do alone. Have not used for an extended period but initial checkout went smoothly. Dual fuel feature is great since you don't have to worry about degradation of gasoline between uses/periodic checks.

Review from westinghouse.com
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Oct 9, 2022
B.rover
5 out of 5 stars review

Wgen9500df

Just got the generator and it took all of 30 mins to get it running. I like that it has a trickle charger and a remote start these are really convenient to have. Only issue is that the oil is not enough for the generator, it's says 1.1 liter but i had to buy another quart to finish filling it up. I'm still loving it though and i'll be ready for the next Hurricane in FL

Review from westinghouse.com
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Aug 6, 2024
stacyjo615
5 out of 5 stars review

Great buy!

I purchased this generator after we experienced a several day long power outage because of a hurricane. I am so glad we now have this on hand so that we will not have to go through the same issues we had with the most recent outage. The best part is that it will power just about our entire home which will make for a very seamless transition if and when the time comes.

Review from westinghouse.com
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Aug 16, 2021
Southernstates
5 out of 5 stars review

Delivered on time and as advertised

I bought this generator after using the 5300 to run our house after hurricane Laura. Other than initial setup and run I haven't loaded it down yet, but initial setup and run was butter and can't wait to use it for the house. This made a lot more sense than a fixed house generator for a fraction of the cost.

Review from westinghouse.com
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Jul 8, 2020
BillC
4 out of 5 stars review

Quiet

Received this today with a slight problem. My intent is to run this strictly off propane. I have been unable to get is started, or to run on propane, gas works fine. I contacted customer support and they were very supportive assisting me in troubleshooting and registering my unit. They will be sending me a new fuel selector switch, which is a simple replacement. Running on gas I would say this is probably half the volume of my old 5500 generac. Would have given 5 stars except for the propane issue, which I am confident will be corrected.

Review from westinghouse.com
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Jun 6, 2021
MrCGalvan
5 out of 5 stars review

It Delivered

Westinghouse was recommended by my brother-In-Law. I have never owned a portable generator, but borrowed one because of living in hurricane alley. It was not a Westinghouse, and I did not care for the pull start. Because of the start of hurricane season, I figured it was time to own my own and we purchased the Westinghouse duel fuel electric start. After adding the supplied oil, connecting the battery and checking all the instructions, I hooked it up to the remains of a propane tank. Using the handy dandy Push Start button, that baby fired right up! Shut it down to double check oil, it was spot on. I tried again with the remote, and like a champ, it fired up! I hooked up a shop fan just to load it up a bit and it delivered!. So pleased with the purchase. I'll will have an electrician hook up my house, and be ready, if needed, for the next power outage.

Review from westinghouse.com
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