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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,101)
  3. 3 stars1% (283)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 5,921-5,930 of 25,684 reviews
Sep 12, 2020
Terance
5 out of 5 stars review

This generator is Awsome!

Haven't had a chance to put it to work, but did test it on the whole house and it worked flawlessly. I love the dual fuel option and remote start is really convenient for my wife. Setting it up and pairing the remote was a breeze as it comes with everything you need ( wheels and handle, battery, oil, funnel, wrench, remote, propane connection ) besides the fuel. I look forward to using it during the next power outage.

Review from westinghouse.com
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Feb 24, 2021
Robert07
5 out of 5 stars review

Great performance.

I bought this generator without the expectation of using my 3.5 ton A/C durimg an outage, but.....VOILA!! It was able to power on all the lights, A/C, 6 refrigerators, etcetera. Obviously, I didn't try my other high consumption equipments, such as water heater, electric range, dryer machine, but it did the work perfectly for like an hour.

Review from westinghouse.com
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Oct 17, 2020
Re Pete
5 out of 5 stars review

The specs and price just right!

I just bought this generator and the assembly was minimal with great instructions. The manual is well written and easy to understand. It started right up and ran smooth and was not as noisy as I expected. I would recommend this portable generator. The generator is well balanced for easy movability.

Review from westinghouse.com
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Jul 6, 2021
Chuck9500DF
5 out of 5 stars review

Just in time Gen Unit (TS Elsa coming)

My new Wgen9500DF arrived just ahead of TS Elsa that is moving up the coast. It took me 90 mins to read manual (recommended; will be needed to program remote starter) and get it started. Following the instructions and it started right up. I ran it for 15 mins or so without load and now ready if needed due to TS Elsa. Thanks Westinghouse. Chuck

Review from westinghouse.com
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Jul 16, 2025
Ethan Yoder
3 out of 5 stars review

Lots of Features, Confusing Startup

I've enjoyed this generator so far, but I have had some issues booting it up. After adding adequate oil and fuel and connecting the battery, I tried starting it up. It made a noise as if it was starting up and would run for a few seconds, and then shut off. It would repeat that over and over again. I'm hoping I can get to the bottom of this.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for your review, we’re glad to hear you’re enjoying the generator overall, but we’re sorry to hear about the starting issue. That’s definitely not how it should be running, and we’d like to help get it resolved. Please reach out to us at support@wpowereq.com or call 1-855-944-3571 so our team can assist you directly. Thanks, Sydney, Westinghouse

Oct 28, 2020
madisonspeed
5 out of 5 stars review

Lots of features at low price

I bought this for back up power for my home, didn't want anything big and pricey since we don't lose power a lot or very long. This unit fits the bill perfectly, starts easily for my wife and the remote is nice. The option of dual fuel, I don't have to worry weather I have fuel for it. I haven't used it much yet, other then put fuel and oil in it, and starting it for the first time. But everything worked like it should and fired right up, in addition the noise level is not that bad. Just waiting for the power to go out to see how well it will perform.

Review from westinghouse.com
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Jan 16, 2022
Bdudley2
5 out of 5 stars review

Love the remote start feature

Unboxing is super easy. Hooked up to my house and it will run all lights, outlets, fridge, and hot water heater. It is not enough to run the main ac/heater but I can use the stove and washer/dryer if I turn off most other non essentiel items during use. It is definately the more cost effective option if you can live with calculating the load before using your major appliances.

Review from westinghouse.com
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Apr 28, 2024
Joker50
5 out of 5 stars review

Dual fuel feature and portability.

We bought this after a recent outage of electricity, although it has been an ongoing discussion in our house since the previous outage, which lasted 10 days. We have not had to use it as of yet, but will totally be worth the expense when we have this issue again.

Review from westinghouse.com
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Sep 12, 2023
Aceman #1
5 out of 5 stars review

Great Upgrade

I just bought this generator and I am very pleased with the quality of the product. Although I haven't used it yet, it is great upgrade from the small portable generator I had been using when our electricity went out. The electric start and the duel fuel sold me on this product.

Review from westinghouse.com
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Sep 7, 2022
Chrissie
5 out of 5 stars review

Easy to Operate

I bought this generator during a period when we were having multiple blackouts. I am so happy I purchased this product not only because it provided our home with ample power during the outages, but it was so easy to move and operate. In addition, the manual was very helpful and thorough.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100