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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 5,801-5,810 of 25,584 reviews
Feb 23, 2025
Chelle79
5 out of 5 stars review

A need not want

I'm glad I purchased this generator, since Hurricane Helene and then the massive Ice storm we had this has been a new addition to our smaller generator. Easy start up and simple instructions on use. You will love this home saver when the lights go out for weeks at a time.

Review from westinghouse.com
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Apr 7, 2022
E K.
5 out of 5 stars review

Great quality and value

This is the best quality generator for the price I have found. The dual fuel option is a must as L.P. gas has an indefinite shelf life to store as compared to gasoline and in a power emergency gas pumps are down. There aren't too many generators with a duel fuel option available. The engine is too quality and dependable and is made in the USA.

Review from westinghouse.com
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Jan 20, 2024
Philerupwithoil
5 out of 5 stars review

Looks good!

I haven't started it yet, but I did add oil. The directions were vague about the amount of oil, and the provided oil was not enough to fill to the required level. It does mention a number of places to not overfill the oil. Because of that, and the black of telling how much oil is needed to fill it, I had to check the oil level about 10 times. First world problem, but that is my experience with the generator so far. I'm excited to try the 3 fuels, but I need to get a natural gas line installed first.

Review from westinghouse.com
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Sep 8, 2020
RTR03
5 out of 5 stars review

Solid, Durable and Dependable

This generator is a beast in weight, production value, and power generation. I am very happy with the quality of construction and especially the well-thought-out instruction materials that were obviously written by someone for whom English is indeed their first language.

Review from westinghouse.com
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Mar 30, 2023
klcardwell
4 out of 5 stars review

Follow common small engine procedures. Happy

UPDATE: Review now 4 Stars. While waiting a week for a customer service response, I began troubleshooting. Fuel in fuel lines. Check. Petcock. Check. Fuel in Carb bowl. Check. AutoChoke. Properly functioning. Took off air cleaners and added squirted in starter fluid. Coughed. Two more times and it started on gas. Still start on propane. Check. As silly as this exercise was it SHOULD HAVE BEEN LISTED IN THE TROUBLESHOOTING section of the manual. The reply I received from customer service a week later, didn't mention this simple procedure either. as many people that are EXPERIENCING THIS SAME ISSUE they should address this. Hope this helps someone. WOULD BUY AGAIN. Use non-ethanol fuel, use an additive, and start 1x a month. You should have a great generator. HAPPY WITH MY PURCHASE. Prior review: Arrived today. Will not start or operate on gasoline. Started right up with propane. Sent immediate email to Westinghouse support. Waiting for a reply. Will update this review as they respond. Delivery was week late after being canceled several times. Box was tore up but generator looked undamaged. Not as heavy as other reviews seemed to indicate but it is too heavy for one person to lift. Moves fine with wheels though. Many other reviews mention my same problem, but none appear to have been updated with what happened. One did say another generator was sent with opposite problem… will update.

Review from westinghouse.com
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Apr 18, 2022
Porshadoc
5 out of 5 stars review

Great features, powerful, quiet

Compact and powerful. Quiet, lots of features, easy to use and to move. The electrician that installed the transfer switch for our house was very impressed when testing the switch. Dual fuel is a really great feature. Thank you for a fine product.

Review from westinghouse.com
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Aug 28, 2023
Lifeking83
5 out of 5 stars review

Great Product

Shipping was awesome they kept me in the loop and updates which is what I like. Also the equipment and everything was included nothing missing. Assembly was a easy especially when you follow directions, it maybe a little heavy but I was able to install alone. Great product.

Review from westinghouse.com
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Jul 11, 2020
GT22039
5 out of 5 stars review

Nicely packed and easy to assemble

I bought this item from a national home improvement retailer online at the end of June. It was shipped via a 3rd party shipping company and arrived about a week later. The generator was protected via cardboard and styrofoam packing, and did not show any signs of damage in shipping. Everything was included in the box, including a wheel set. The wheels and mounting feet were easy to install by just myself. All you have to do is tip it on one side to install both the mounting feet and one of the wheels. Then you tip it over on the other side to install the other wheel. Once I had the wheels on, it was very easy to move by myself. I have an electrician coming over soon to install a manual transfer switch. Once that’s installed, I will test the generator and follow up with a review as to its performance. I will use this generator for emergency power loss.

Review from westinghouse.com
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Nov 7, 2019
Renoorbust
4 out of 5 stars review

My new generator

I have a 30 year old pull start generator that has served me well over the years. I found during my last power outages with PG&E it was getting harder to start the generator using the pull start, it started I'm just getting older. Decided to upgrade to a larger and Electric start generator. Went with the dual fuel because if the power is out the gas station will not be able to pump fuel. I always have propane on hand. The assembly was easy, feet, wheels and oil. Have only started the generator on propane haven't tried gas. Started right up and ran find. So far so good.

Review from westinghouse.com
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Jul 25, 2024
Cletus50
5 out of 5 stars review

Great Generator

Recently purchased this generator. Very impressed with its features. I purchased this to replace my older generator that no longer works. Having an electric/remote start will make it much easier for my wife to start it. Like having the option to use either gas or propane. Starts easy and runs smooth! Very satisfied!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100