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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,101)
  3. 3 stars1% (283)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 5,791-5,800 of 25,684 reviews
May 14, 2022
Duuce
4 out of 5 stars
4 out of 5 stars review

Too new to know quality

I just bought this generator for emergencies and I am going to run it on propane. I do not have a propane bottle yet so I have not tried the generator yet but I do like the features. The fact that you can run it on propane is a big plus because you do not have to worry about the gas that is left in it will get stale. Stale gas in an emergency would be a big problem.

Review from westinghouse.com
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Sep 17, 2024
PapaTJ
1 out of 5 stars
1 out of 5 stars review

Dependable?

I purchased a Westinghouse WGEN9500DF (via Amazon) a few months ago. Initially, it worked fine, the remote fob was a real plus (using it to power my 5th wheel, I didn't need to shut it down outside, at the generator). The problem arose when I simply moved the generator. I shut it down, relocated it, then...NO PUSHBUTTON START..NO REMOTE/FOB START (only started via recoil/pullcord). Yes...battery fine. No failure codes indicated. So, since I need this generator, I'll be troubleshooting electronics myself (as generator will shutdown via fob but will not start).

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eComm

Hi, Thank you for your purchase and for sharing your feedback. We're truly sorry to hear about the issues you're experiencing with your generator, and we appreciate you bringing this to our attention—it helps us continually improve. At your earliest convenience, please contact us at westinghousevip@wpowereq.com, and we will work to resolve the matter. Thanks, Sydney, Westinghouse

Aug 5, 2020
Curtis123
5 out of 5 stars
5 out of 5 stars review

Great Features!

I bought this 9500DF recently. Setup was very easy. Started right up on Gasoline. Then transferred to propane supply. No problem, kept running! Not overly loud either. Used the remote to start & stop. Very convenient! Waiting to get 50-amp breaker / receptacle installed on house panel box so I can run select inside lights, select appliances and 3.5 ton AC unit.

Review from westinghouse.com
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Nov 30, 2021
Country Sparky
5 out of 5 stars
5 out of 5 stars review

Beast of a generator

Bought this Generator after doing a lot of research and knowing the quality and reliability of Westinghouse in the electrical industry. As an electrician I've worked on Westinghouse equipment that has been in service for decades and seen the longevity of their equipment. This will pair up nicely with my 40 amp Genelink to run off of the 50 amp receptacle. Living in a rural area where power outages are common throughout the winter months it's vital to have a powerful capable generator.

Review from westinghouse.com
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Nov 18, 2021
Kmsj
5 out of 5 stars
5 out of 5 stars review

good so far

Received wgen9500df and prepared it for use. Only took a few minutes to install wheels and feet and fill with oil. I hooked up a tank of propane and it started on the first try. I've only used the 20 amp receptacles so far with a circular saw and grinder just to check functionality while waiting on a plug to rig up a 50a cord. Everything seems to be fine so far. Seems to be a quality built machine that will last a long time if taken care of but only time will tell. Very impressed.

Review from westinghouse.com
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Dec 9, 2020
Belties12345
5 out of 5 stars
5 out of 5 stars review

Quality machine

We purchased this in early Nov to be prepared for the winter storm season. We live in the country and have a few livestock that require water so this is a necessity for us. Seems to be well built and a quality machine. Everything worked as it after the initial set up was completed. We are very happy with our purchased so far.

Review from westinghouse.com
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Mar 13, 2021
StevenPierce
5 out of 5 stars
5 out of 5 stars review

Great Generator. Easy to start.

Got this generator, Wgen9500DF, after a recent winter storm left Texas without power for a few days do to lack of preparing of the electrical grid for winter weather. I feel confident that I will be prepared with this generator to get me through times when I can't count on my government to be prepared.

Review from westinghouse.com
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Nov 13, 2021
intrepid0671
5 out of 5 stars
5 out of 5 stars review

Love the remote start feature

Bought this as security after a massive noreaster left us with out power for four days. It was a long time to not have heat, light and fridge. Never want to be in that spot again. We will be putting it on a slab, enclose it, hooking it up the the home electric system and central LP supply to make it a more permanent. Right now it provides standby just in case. Love the remote start, but still have to open the fuel valve or connect tank to turn on, so not that remote.

Review from westinghouse.com
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Jul 20, 2021
corn5662
5 out of 5 stars
5 out of 5 stars review

Great features

I bought this item in June 2021. It shipped without damage and the instructions and features are well written and easily understood. If I had a complaint it would be the time it took to arrive at my home. I ordered the product June 8, 2021 but it did not arrive until July 16, 2021. (no biggy though)

Review from westinghouse.com
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Dec 18, 2022
FoxDen
5 out of 5 stars
5 out of 5 stars review

Upgraded to Westinghouse from Honda

We live in a rural area and lose power a few times a year. For years we've had an on and off relationship starting a Honda EG5000 to cover outages from a few hours to a few days. We needed something my wife could operate when I am away from the house and decided on a Westinghouse 9500 dual fuel. We should have done this years ago! It arrived undamaged and was easy to setup. We had it up and running on propane in 30 minutes. The pushbutton start is great! The dual fuel option lets you use gasoline or propane (without the shelf life concerns). When you compare the options for this generator and the minor setup needed to run it against the insane cost and time to install a box store auto-cutover generator it is an easy decision to buy a Westinghouse! Image assembled is included. My only suggestion is offering a cart that mounted the generator and 40 to 100 lb propane tank.

Review from westinghouse.com
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