Skip to Main Content
Sams Club
Sams Club
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

Member photos

  • +56 images
Sort by |
Showing 5,631-5,640 of 25,584 reviews
Jun 21, 2023
FDA2
3 out of 5 stars review

Westinghouse 9500/12,500-Watt Dual Fuel Portable G

I have only had it in possession for a week or so and having to call today on why it will not run my lights in my shop when a 3500 watt inverter does without any problem. I am hoping Westinghouse will take care of this problem when I call today. It runs everything else in my shop except my lights which are LED and pull least wattage of anything. Hoping this is a simple fix

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from Customer Care

Thank you for your review. We are sorry to hear about the issue you experienced and will share your concerns with our product team. Please contact Westinghouse Customer Care through the number in your manual or at Westinghouse VIP@wpowereq.com with your contact information.

Dec 4, 2021
C1DW
5 out of 5 stars review

Perfect home generator, easy assembly

Received this generator as promised, looks great. Only took 45 min. to unpack and assemble, (wheels and front feet, add oil and fuel, plug in battery). It started right up with no issues. Ran on gas for a while then switched to propane while running with no issues, ran for a while then switched back, no issues. runs a little rough for only a second when switching between fuel sources but that is expected. Put a light load on it for break in, haven't ran whole house yet but expect it to work perfectly whenever power goes out again.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 15, 2023
Mikey1978
5 out of 5 stars review

Lots of features!

We've been having frequent power outages, and I needed a portable generator to help get us through. I've used other brands and different types of generators and so I have some experience with this type of product. We did quite a bit of research (and some math), and decided to purchase this particular generator. So far I'm impressed with the features this unit has. The build quality is very good, and the feet and wheels were easy to install. You probably own a set of wrenches, but they include one for the bolts and the oil drain plug anyway, which is nice. The manual is also well written, with good illustrations and instructions, including how to set the valve lash. Pretty rare in this day and age, and most appreciated. The generator starts easily both with the recoil rope, and with the remote start. I like how many outlets they provide, which helps you use all the available power if you don't hook it up to your house. I also appreciate that they installed a battery charger port and included the charger! That's a nice touch, and means that this generator is ready to go straight out of the box with nothing extra to buy. All I needed to do was add the included oil, add fuel, connect the battery, set the choke (only for a manual start, but don't forget this step!), and pull the recoil starter rope. The running generator charges the battery, and after that both the start button and remote start worked perfectly. The remote start fob worked from up to about 30 feet away, and also worked from inside my house. The day after it arrived we lost power for a few hours into the night. I used this generator to power our fridge and freezers, as well as a few lights. Not much of a challenge for a 9500 watt generator, but it worked flawlessly. Next I will try running my welder on the 240v/50a plug and see how it does. We plan to connect thus to our house with an interlock kit.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 27, 2022
Fred22
5 out of 5 stars review

Dual fuel

I really like the fact that I can use propane so I don’t need to worry about the gas going bad. For a extended outage I would switch to gas and try to run it down. Gas goes stale so fast now with the ethanol added. I like the remote control especially in by the winter. Overall very good product,

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Dec 22, 2021
AthalaR
5 out of 5 stars review

Great generator with great features

We are so pleased with our generator. We like that it can be powered by propane. This generator is very powerful and can run our entire house and RV. We no longer have to worry about power outages or camping remotely where there are no hookups. Thank you, Westinghouse!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 1, 2024
Trailboss69
5 out of 5 stars review

Liked the Duel Fuel Choice and the Remote Control.

I received the generator in June of 2024 and as of this date I have not had to use it but the Quality is excellent, Assembly was minimal and very easy, Duel Fuel (Propane & Gas) was a major reason for my purchase, Power range is what I wanted and the price was very competitive . I'm certain that if I need to use the generator i will not be disappointed.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 14, 2021
JCNick
5 out of 5 stars review

Great features and well built

Bought the Westinghouse 9500DF, Am very pleased with this generator. It had the features I was looking for and is very well built not a flimsy unit. It has bearings in the wheels to make it easier to move around. First time startup it started quickly with no issues.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 22, 2021
Kenji
5 out of 5 stars review

Great features

I purchased this to replace a DuroMax single fuel gas generator. I got tired of gasoline storage problem resulting in difficult start, so I switched to WGen9500DF to run on propane fuel. I'm very impressed with the remote electric start feature, much nicer than pulling on a recoil cord inside a space-limited shed. One look will tell you that this generator is well built and fit/finish is impressive. It's full of features and is ready to accept Westinghouse automatic transfer switch, if you wish.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 28, 2022
Scrubberman
5 out of 5 stars review

Seems very well made!

I received the generator 4 days ago and it was a breeze putting the wheels and front legs on! I like that they give you oil too! Tried it out after completing assembly and oil and reading the comprehensive manual and it fired up immediately on propane! I don't know if I'll ever use gasoline in it because I don't want to gum up the carb from infrequent usage. I shut down the house power and hooked up the generator to test it out and it ran the house with no problems at all! It seems very well made and I'm sure it will serve me well when the unexpected power failures come! The features it has at the price point its at is great!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 9, 2023
jackieb
5 out of 5 stars review

Dual fuel is the best

Just delivered today. Easy assembly with everything needed including engine oil. Hooked up to propane and fired right up. Used electric start for initial start then tried the pull start. Very easy to pull start, only one pull required. Remote start is a nice feature for a standby generator. Very good range on the remote. Powered by large shop with no issues. Very satisfied.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100